I bought this machine on 4-22-2022. After reading reviews, I thought it was a good choice. What a total waste of my money. This machine barely moves the clothes around. The clothes do not get fully immersed in the water. The water level is so low that you have to use deep wash setting every time if you want the water to cover your clothes. Even when you select the small load size or large size load, it barely puts any water in machine to cover the clothes. Machine starts wash cycle and clothes on top are still dry from when put in. Machine keeps spinning to detect load balance and adds water into the machine which extends wash time. It takes minimum, 90 or more minutes to wash one load. This machine has very poor agitation. Clothes do not get pulled under and around. Clothes stay in same position throughout wash cycle. Anyone with extremely dirty or greasy laundry will be disappointed because of the poor agitation. Sometimes I have a small load but I still have to select the deep wash setting to ensure water fills up in machine to cover the clothes. It's an over abundance of water for a small amount of clothes. I wanted to like this machine but unfortunately it is a major failure and falls short in performance especially with water level. I cannot recommend this machine.

I purchased this washer the end of four months ago and from the start, the water level on When using the"Normal" wash cycle, the water did not cover all the clothes. Some remained dry when the cycle was done so needless to say, the clothes do not come out clean. On "Delicate" wash the water level was very high--way more water than was needed for the items. I have tried using "Deep Wash" but the water level was way too high--waste of water. Not happy

[This review was collected as part of a promotion.] NOT rocket science , BUT the sales person didn’t know , soooo I don’t feel so bad ... Sell. Sell. Sell. , I understand that . Thanks for the manual .... All cycles ,different settings , plus errors some stuff not covered .... Trial and error ...You’ll hopefully get it ..... Love the LARGE TUB .....just don’t overfill ........

WORST washing machine I’ve ever owned.  I’ve worked with it for 2 months with no improvement.  Purchased because I’ve had  2 LG washers in the past that I loved.  Clothes come out with soap spots and dirty spots on them.  Cut my  e detergent in half of  what is recommended. Per LG help support.  Didn’t help. Tried adding vinegar,  helped some but enough to keep from having to wash some loads a second time.  I am so frustrated!

I bought this washer a couple of years ago and now it wont turn on I've troubleshooted it and it appears to be the control board . Finding the replacement part is impossible . I enter the model number exactly as it is on the side and even at LG parts they dont have any results .

I've had this washer for a while and never thought it was getting my cloths clean enough. So I watched a whole cycle and realized that the agitator was turning approximately 2 turns clockwise and 2 turns counterclockwise. This action will not roll the cloths in the washer!! This action needs to go 2 turns clockwise and 1 turn counterclockwise!! I wonder where LG comes up with engineers. Won't buy another LG product.

[This review was collected as part of a promotion.] This is my first LG appliance. My old washer was a Whirlpool Cabrio without the agitator. I thought I liked it when I had it until the unbalanced load issues caused damage that created a water leak after we repaired it twice. Although I was looking for another machine without the agitator, this machine caught my eye, and I'm glad it did. So quiet you would not even know you were doing laundry.

[This review was collected as part of a promotion.] Had it for about 3 months now. The automatic cycles work well. I thought the "normal" setting would not use enough water as some HE machines don't. This one is OK for most clothes. I do use the "deep wash" setting anyway for regular clothes washing and it does well. Nice and quiet too (for a washing machine).

I have had this machine for less than a year, not very happy with it at all. Clothes are not very clean, always detergent residue on clothing even when I use the Deep Clean option. "Normal" wash cycle does not clean clothes sufficiently, I may has well wash my clothes by hand!! I wanted to give it a 0 zero rating!!

[This review was collected as part of a promotion.] We bought our washer & dryer a couple weeks ago. It took some getting used to (and reading the owner's manual), since we have not purchased a new set in probably 25-30 yrs. It has some great features!!