[This review was collected as part of a promotion.] Now that I've had my washer a few weeks I like it. The clothes seem cleaner and smell fresher. I had to get used to how the new settings are but it's good. The clothes take longer to wash but again cleaner

[This review was collected as part of a promotion.] This is my first LG appliance. My old washer was a Whirlpool Cabrio without the agitator. I thought I liked it when I had it until the unbalanced load issues caused damage that created a water leak after we repaired it twice. Although I was looking for another machine without the agitator, this machine caught my eye, and I'm glad it did. So quiet you would not even know you were doing laundry.

I've had it for about 5 months, and I really like it. I did not think I would like one with so much technology built in, but so far so good. I washed a heavy sofa slipcover and had no problems. I was loyal to another brand for over 40 years, but now I believe in LG too.

Worst washer I ever used. On a normal wash not enough water to even cover the clothes. Then if you use deep fill it switches you to another cycle and adds time. The normal cycle is useless. Takes longer to wash than my old washer. So much for efficiency. My husband thought he was doing something good. Worst thing he ever brought me. I don't like all cold rinse no choice.

We just wanted a basic washing machine without a lot of bells and whistles and this unit seemed to fit the bill. But after a month of trying to like this washer, I give up. It spends a lot of time "sensing" the load (LG calls it SmartDiagnosis, but if this is what they call smart I'd hate to see the dumb version), but not much time actually washing. The cycle seems very long with a lot of soaking/thinking, but not a lot of washing/agitating time. The water level is frequently so low that you can't see it. I've seen the agitator (LG "TurboDrum Technology") struggle to pull a lone sock down into the tub for 15 minutes or more - I feel like a spectator at a sporting event watching the underdog struggle to pull ahead, saying, "You can do it, you can do it!", but ultimately it can't. There's nothing "turbo" about the agitator, drum or wash speed unless you're a snail or turtle. There's no way that it's getting anything really clean. And while trying to conserve water is a worthy goal, the rinse cycle uses such little water that any captured dirt - and most of the used detergent - ends up as smudges on your clothes. That's a really bad look on darks. When your clothes come out of the washer looking dirtier than when they went in it's a problem. I'm only rating this washer a 1 star because (1) the dirt smudges seem to blend in well on your whites, (2) because it has a glass lid which makes watching the entire frustrating experience a little bit easier, and (3) because it looks nicer than Grandma's old wash board. So, if you want to waste several hundred dollars, I recommend just flushing it down the toilet. But if you want to waste money AND experience hours of disappointment and frustration, and wear dirty clothes, then this is the washer for you.

[This review was collected as part of a promotion.] Nice enough, but has some very strange features (which the very skimpy owners manual does little to address). 1. Very long wash time: (up to two hours). The owners manual does not address this ( come to think of it, the owners manual really does not tell you how long each different cycle will take, or really much of anything else about the machine). 2. No separate "rinse and spin" cycle. 3. Does a poor job of rinse unless you use the "deep fill" cycle which seems to use about 20 gallons just to fill. 4. But oddly, the standard cycle uses so little water that unless you add only about 5 garments. Add more and the agitator start moving with mostly dry clothes. Efficient maybe, but very poor cleaning. 5. None of the cycle times are adjustable.

[This review was collected as part of a promotion.] Love this washer. Nice and roomy for large loads, but handles small ones just as well! Love that it has a dispenser for the soap and softener so you don't have to try and catch it to add at just the right time! Very happy with this purchase.

[This review was collected as part of a promotion.] I feel like I died and went to heaven! I love having an agitator back and a Toploader! This washer washes my quilts sheets without any trouble at all! The clothes are so much cleaner! I would recommend this washer to anybody at all

[This review was collected as part of a promotion.] I have had my washing machine for almost 2 months and I’m so satisfied. It replaced a 20+ year old washer that was much smaller. My clothes come out clean even using less water; I also like that it has an agitator. I use the deep fill for heavily soiled items or gentle cycles. My kids can use the washer so easily with auto fill and sense for loads. The large capacity means fewer loads so I can finally get caught up on laundry. I can fit a king size comforter as well! It also gets so much water out on spin cycles which reduces drying time. As a short person, I can even reach the bottom! I’m very satisfied.

I have had this machine for less than a year, not very happy with it at all. Clothes are not very clean, always detergent residue on clothing even when I use the Deep Clean option. "Normal" wash cycle does not clean clothes sufficiently, I may has well wash my clothes by hand!! I wanted to give it a 0 zero rating!!