We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Hello. Thank you for sharing your experience with your LG Washer. The issue with the washer lid hinges wearing out after just five months is definitely something that deserves a closer look. For reference, you can explore LG washer support and warranty coverage here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this hinge durability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

We appreciate the feedback. It would be our pleasure to assist you with your LG Washer, but we must switch to a platform that allows us to have back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Jolly

We appreciate the 5 star review! Glad to hear washer model WT7005CW has all the features and functionality that make it work for you and hopefully exceed your expectations! Don't forget to perform the tub clean cycles as often as recommended by the owner's manuall! Should you ever need support, don't hesitate to contact us via one of the following: https://www.lg.com/us/support/contact. Additionally, help is only a few clicks away on social media. ^Chris

Hi Kelly, we understand and appreciate you sharing your experience with your LG 4.3 cu ft Ultra Large Capacity Top Load Washer WT7005CW. It’s great to hear you’re loving your new washer and that it’s doing such a solid job keeping your clothes clean. That dependable performance is exactly what we aim for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki