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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,120 ratings1,143 reviews
  1. 5 stars83% (1,758)
  2. 4 stars9% (187)
  3. 3 stars2% (41)
  4. 2 stars1% (27)
  5. 1 star5% (107)
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Showing 841-850 of 1,143 reviews
Jan 6, 2024
Jason998
5 out of 5 stars review

Very Impressed

With other detergents, particularly with the dyed and scented ones, I broke out like crazy! I’m talking about rashes and hives all over my body. With this detergent, it effectively cleans clothes and also whites without the use of bleach, and doesn’t bother my skin. Although my clothes aren’t fragrant coming out the dryers with this detergent, they’re still fresh and clean-smelling.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 29, 2024
Frustrated2024
1 out of 5 stars review

Eczema flare up and rash since June

I have been using Tide Free and Gentle for years due to my skin sensitivities/allergies and my daughter's eczema/allergies. My adult daughter has continued using Tide Free and Gentle, but she has had a horrible eczema flare up (itching, swelling, rash, burning) since June 2024 on parts of her body that she doesn't usually get eczema. She has been miserable and hasn't changed any of the products she's used for years. I started researching the products we use and discovered that the ingredients in Tide Free and Gentle changed around May 2024. What exactly was changed or added??

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're so sorry to hear about your daughters eczema flare up and rashes, and we really appreciate you taking the time to let us know. Tide Free & Gentle had a formula upgrade earlier this year to improve cleaning and product aesthetics by rebalancing ingredients to provide better stain removal, less yellow product off-color, and better product clarity. However, we want to assure you that all of our products are thoroughly tested to make sure they're always safe and effective to use as directed, so this is not what we'd normally expect, and we're very grateful to you for sharing your experience with us. For now, we recommend discontinuing use of your product, but please hold on to the container and give our team a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so that we can learn more and assist you with this further!

Jun 28, 2025
ItchyAndSad
1 out of 5 stars review

Hives, horrible awful hives on my FACE

Gotta add my voice to the outcry of hives here, in the hopes that the company acknowledges that they messed up here. I've never in my life had such a horrible reaction to a product, and it took me weeks and weeks to figure it out. Why would I ever suspect a product that is supposed to be ok for sensitive skin? Multiple rounds of steroids later and I'm facing long term damage to the skin on my face because of this. It's appalling that companies are able to do this and get away with it. And no, I don't want to be told to call a soulless corporate phone number and condescended that this formula change doesn't cause this when there appears to be ample evidence to the contrary.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're so sorry to hear this. After the extensive health and safety tests this detergent has undergone, this isn't something we'd expect. Your well being is very important to us, so we recommend that you discontinue using this detergent if you haven't. While we understand you may not want to call, our Safety Team would like to make sure you're ok and gather some further information. As soon as you have a chance, please give us a call at (800) 879-8433. We hope yo hear from you shortly.

Jan 2, 2024
delinisem
5 out of 5 stars review

Fragrance free & concentrated detergent

[This review was collected as part of a promotion.] Excellent product, ideal for people with sensitive skin like me. Loved it that is concentrated and it works wonders leaving my clothes very clean and no residue. These last years I have an issue with my skin breaking out fast and I notice that using tide free and gentle laundry detergent my skin is no longer suffering. Sad that it doest have any smell but amazed of the idea that helps control any breakouts. I recommend this product to any one to try, you will love it, Tide always have great quality products.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 10, 2023
akiliahh
2 out of 5 stars review

Unscented. Clothes comes out of the washer clean

[This review was collected as part of a promotion.] The soap bursted. When I received this product the outermost packaging was damaged. Detergent leaking from the unopened box. Apart from not being able the enjoy the soap my clothes are clean. Yayyy.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention. We have many quality checks in place to ensure our products arrive to you in the best condition. Our Tide Free & Gentle bottle is designed to withstand a certain amount of impact, but can become cracked if dropped on the corner. We'd like to look into this further to make this right for you. When you can please give us a call at (800) 879-8433. -The Tide Team

Jan 31, 2025
alliekap
5 out of 5 stars review

Clean and gentle on clothing

I've used different tide products in the past (used the pods for years), but this clean and simple liquid detergent seems to work best on my clothes. I run it with cold water on my colors and my clothes always come out fresh with no leftover detergent residue, ready for the dryer. I feel comfortable using this on my quality pieces that are machine washable, and will continue to use.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Nov 1, 2023
GianaK
1 out of 5 stars review

Staining my clothes

my bottles the detergent is more amber color than I remember the past formulas, I only use to the 1 mark and my clothes are all ruined. I tried scrubbing stains out and doing several washes, even vinegar washes. It's like someone put epoxy on my clothes. I also noticed in one of the bottles some white globs as if the formula isn't stable. While the other bottle doesn't seem to have this it still left stains on my clothes.

Review from tide.com
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reply from Customer Care

We have many quality checks in place to make sure every product reaches you in perfect condition, Giana, and we're truly sorry for this situation. Please know, Tide Free & Gentle Liquid Laundry Detergent should be a straw color. Some Tide liquid detergent products may experience a slight change in color over time. This change in color does not affect the product’s performance. What you've described is not what we expect, and we hope you'll call us at your earliest convenience, to tell us more about this situation. Dial 1 (800) 879-8433, starting at 9 AM, any day of the week. Weekdays, the phones are turned off 6:00 PM, EST. On the weekends, 5:30 PM, EST is when we're done.

Dec 22, 2023
amandarszpak
4 out of 5 stars review

I have always used Tide

[This review was collected as part of a promotion.] I have used the brand Tide for years, and it's the only thing my father buys too. It works well at cleaning my clothes and making them smell nice without being overpowering. This free and gentle brand works just as good, but I can't fully say it's made a huge difference than the regular brand . It's a great laundry detergent that's affordable though and I like how it's gentle and meant for those with sensitive skin

Review from tide.com
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May 13, 2009
dee2
5 out of 5 stars review

tide free

I love Tide, but the chemicals in the regular formula are too harsh for my sensitive skin, thank you so much for this fragrance free one! I actually had to switch brands to another product line that offered fragrance free....though I wasn't particularly pleased with the wash results. Now, I'm back to my old friend Tide...in a fragrance free.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 28, 2023
kristenk85
5 out of 5 stars review

Nice detergent !

[This review was collected as part of a promotion.] I received this item for free in exchange for my honest review. I like this Tide detergent because it’s nice and cleansing without any heavy scent. It cleans my clothes well and I would purchase this on my own!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479