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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,204 ratings1,227 reviews
  1. 5 stars83% (1,826)
  2. 4 stars9% (195)
  3. 3 stars2% (46)
  4. 2 stars1% (28)
  5. 1 star5% (109)

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Showing 831-840 of 1,227 reviews
May 9, 2024
Reviewer name: Amelia765
2 out of 5 stars
2 out of 5 stars review

Suds in Laundry

Since the formulation change, I often see suds in my machine after I wash. I have sensitive skin, so I always do my washing with an extra sinse. Even with that there will always be a few suds in the rim and more than half the time it will be enough that I need to do a second rinse. I've been using this product for years and never had this issue before. I have been using far less detergent than before never more than the first notch. The suds issue is worse on smaller loads. It's difficult to guage how much detergent to put in when it's such a small ammount and the measuring cap is so large. Isn't HE detergent suposed to be formulated not to sud?

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We appreciate your loyalty, and thanks for reaching out. Tide has been improved to provide a better clean with the formula change that you mentioned. This technology may reduce some visible suds during the wash cycle while still providing a great clean. We hope this helps explain things, and we'll be sure to share your thoughts.

Dec 12, 2023
Reviewer name: cristinas143
5 out of 5 stars
5 out of 5 stars review

You don’t need a lot of product to make it work

[This review was collected as part of a promotion.] This detergent surprised me. I did not need to use a lot of it and it cleaned my clothes perfectly. It smells really good and the packaging looks cute. Also, clothes get super soft which is great for my skin.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Aug 4, 2025
Reviewer name: Madmd
1 out of 5 stars
1 out of 5 stars review

Smells horrible.

I was very disappointed with my most recent purchase of Tide free and clear. Your change in formula is producing a disgusting smell. I have been using your product for at least 30 years and have to throw this bottle out and buy a different brand. I don’t want to wear clothing or sleep in sheets that smell both like chemicals and like something died.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're so sorry that your recent bottle of Tide Free & Gentle is not providing the wonderful fresh laundry that you've come to expect with Tide, Madmd. Our products and packages go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition. Laundry detergent should never cause your clothes to have a bad smell, and an unusual aroma could be caused by the product being exposed to extreme heat or cold. Your loyalty to Tide is appreciated, and we'd like to gather a few details to further assist you with this. Please give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday.

Dec 27, 2023
Reviewer name: paigeb133
5 out of 5 stars
5 out of 5 stars review

Cleans well

[This review was collected as part of a promotion.] Love how this is free and gentle on skin. As someone that has both eczema and psoriasis it’s important for me to limit the fragrance I put on my skin. Tide may be on the pricey skin de but it always cleans my clothes so good! 

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 15, 2023
Reviewer name: kerryjeanine
4 out of 5 stars
4 out of 5 stars review

Great for sensitive skin users

[This review was collected as part of a promotion.] Thank you Tide and Influenster for sending me this product for free. As someone who suffers from dry & reactive skin, I wanted to give a free & clear laundry detergent a try to see if that will help with my sensitive skin, and who better to try than Tide?! I found that the Tide cleaned as one would expect from Tide (fantastic if you don’t already know) but I have to admit I missed the clean laundry smell! I know! 🤦🏻‍♀️ That’s the entire free and clear thing. Although I love the quality of this product, I do miss the traditional scented Tide. Can we compromise and make a Tide that is clear of colorants and has a lighter scent? If you are looking for a free & clear, Tide is the way to go. Highly recommend but next time I’ll add some scent beads 😆

Review from tide.com
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Dec 12, 2023
Reviewer name: stephenah
5 out of 5 stars
5 out of 5 stars review

Light Scent

[This review was collected as part of a promotion.] Light scent but you can smell the cleanness. I love Tide free and gentle liquid detergent. I have really bad allergies. I.dont care for heavy scents. This one.is.great and cleaned my clothes really good.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Oct 29, 2024
Reviewer name: gendam3
5 out of 5 stars
5 out of 5 stars review

Great smelling and always excellent when cleaning!

Tide crew and gentle is excellent priced and super great as always when it comes to being clean with any Tide product! Can't go wrong when buying any Tide product! Spells great packaged in a cute bottle and pretty eco friendly! Will buy again and will also recommend!

Review from influenster.com
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Jun 10, 2024
Reviewer name: JK27
1 out of 5 stars
1 out of 5 stars review

Lifetime user, until the formula changed

Really disappointed that benzisothiazolinone was added to the new formulation. Puffy eyes, swollen cheek, itchy face and contact dermatitis that looks and feels like cystic pimples after sleeping on pillow cases washed in the new formula. (Listing these symptoms for others who may also be allergic to benzisothiazolinone because it's terrible.)

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're sorry to hear this happened, and we hope you are feeling better. Safety is at the heart of everything we do, and our team is continously performing rigorous safety tests on our Tide Free & Gentle ingredients to ensure they are safe for use. If you are having a reaction, we recommend discontinuing use. We want to learn more about your experience, and ask you to give us a call at (800) 879-8433, anytime from 9:00AM-6:00PM EST.

Dec 29, 2023
Reviewer name: danielab7
5 out of 5 stars
5 out of 5 stars review

Perfect for whites and sensitive loads

[This review was collected as part of a promotion.] I recently use this on my whites mainly my towels which I use to dry my face and I didn't react bad like before with other detergents.This detergent has a nice scent but too much.It works great to take off the stains of my whites shirts and towels.

Review from tide.com
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Dec 13, 2023
Reviewer name: karlam495
5 out of 5 stars
5 out of 5 stars review

Love the smell

[This review was collected as part of a promotion.] The detergent left my clothes so clean and the smell is amazing. My clothes came out so soft as well I love how to gentle it is. I would definitely recommend tide to my friends. And I will definitely change to tide gently liquid laundry detergent. The 37 oz bottle is the perfect size. Definitely go buy this at your local store.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479