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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars1,835 ratings879 reviews
  1. 5 stars82% (1,507)
  2. 4 stars9% (161)
  3. 3 stars2% (36)
  4. 2 stars1% (26)
  5. 1 star6% (105)

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Showing 491-500 of 879 reviews
Apr 8, 2024
ChrisNJ
1 out of 5 stars review

Itching again, why do you change things?

Did the formula change? I have been using this for years, as the only detergent without synthetic dyes, SLS or sulfates, and without whatever is in HE detergents that makes me get hives. Now, every time I put on newly washed clothes, I am itching like crazy all over my body. I even went as far as to buy 3 new sets of clothes to try without washing, and I was fine.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention, Chris. We're committed to ensuring our products are safe for use by performing extensive research, and rigorous safety testing. We recently upgraded the formula to improve the cleaning capabilities, and improved the product aesthetics. We understand that everyone has varying sensitivities, and if you are feeling itchy from using your Tide Free & Gentle, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more about your experience. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

May 12, 2009
Patsy127
5 out of 5 stars review

For allergy sufferers

Thank you so much for coming out with a "free" version for high efficiency washers. I was just told by the allergist yesterday that I had to change all my products from shampoo, body lotions, hand soaps and laundry products, etc., to free and sensitive products. I knew I had seen a "free" liquid softener before, but didn't know anything was available for He machines. I have just purchased my first high efficiency bottle of Tide Free. I plan on pulling out all of the rest of my non-free items and donating them.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 3, 2024
ering81
5 out of 5 stars review

Doesn’t make me itch

[This review was collected as part of a promotion.] I have sensitive skin that is prone to dermatitis and reacts to laundry detergents. This has not caused any negative reactions or allergies from my skin. The formula is clear which I like better than the blue colored formulas of other detergents

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Apr 29, 2025
Kate54
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you’re free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it’s no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433

Jul 9, 2009
mommy23
4 out of 5 stars review

Tide Tradition

Tide was the detergent used when I was growing up, and up until recently was the detergent of choice in my home. But since I have been using 2X, my water bill has gone up considerably, and I believe it is due to all the rinses I have to put my clothes through to get the soap out. Although I love Tide, I probably won't be using it as long as it is concentrated. I can't afford to pay more for the detergent and the additional water bill also!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Apr 26, 2024
elishas36
5 out of 5 stars review

Great product coming from someone with sensitive skin !

Free and gentle liquid laundry detergent by tide Is my go to detergent for laundry for my entire family . It takes off tough stains from my kids clothes and has a soft not strong and sweet like other detergents that causes my kids skin to break out. The bottle is a decent price and tons of loads done from one bloodletting.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Dec 24, 2023
yeseniade721
5 out of 5 stars review

The clean you need that’s gentle on your skin

[This review was collected as part of a promotion.] I love scents but when it comes to laundry I tend to become more neutral…I love that I can clean my clothes with a quality product like tide while being able to keep it gentle on my kids skin and even my own. It leaves my my laundry soft that I don’t mind wrapping myself in just a blanket when clothes need washing HA! This is the detergent you need with zero worries of allergies with the freshness and cleanliness your laundry and YOU deserve!

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Dec 12, 2023
rissaclamhen
5 out of 5 stars review

Love this detergent

[This review was collected as part of a promotion.] I love Tide’s free and gentle detergent and have since my son was born. It’s gentle on my and my family’s clothes and skin. Definitely worth every penny and I’ll keep it in my home for years to come!

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Jun 5, 2023
tamarind
1 out of 5 stars review

Pungent smell and strange yellow color

I've been using this detergent for probably like a decade now and the last container I bought suddenly has a horrible pungent smell to it and changed to an odd yellow color. Not sure if this was reformulated, but it seems like many other customers have had the same issue!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We removed some ingredients from the pod. The ingredient wasn't needed for performance, but because of this removal, it will be more yellow. Be assured that it will still have the same great performance on keeping your fabrics clean and will be just as gentle for the skin as before. It shouldn't impact its scent though, but if it's stored next to strongly scented products, the detergent can pick up the fragrance. We'd like to collect some information, so when you have a moment, please call us at (800) 879-8433.

Feb 18, 2024
Mightymikec7
1 out of 5 stars review

Bad smell

I use this product because I have sensitive skin.I was doing laundry and open the container of liquid detergent and immediately noticed it smelt very different. I showed to the laundromat attendant and the notice the bad order as well. Smh very dissatisfied.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're sorry to hear that this was your experience, as we can assure you that our Tide Free & Gentle goes through strict quality checks to ensure that it reaches you in the best possible condition. We'd like to mention that we haven't made any changes to the scent of our Free & Gentle, as it continues to have no perfume or fragrance added. Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We'd be happy to look into this further for you, so please give us a call at (800) 879-8433 when you're able.