Skip to Main Content
Sams Club
Sams Club
Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars1,835 ratings879 reviews
  1. 5 stars82% (1,507)
  2. 4 stars9% (161)
  3. 3 stars2% (36)
  4. 2 stars1% (26)
  5. 1 star6% (105)

Member photos

  • +3 images
Sort by |
Showing 461-470 of 879 reviews
Oct 19, 2023
DcCityGuy
1 out of 5 stars review

Multiple Bottles Smell Rancid

I switched to Free and Gentle when I couldn’t find Ultra Stain Release at my local store. Loved the consistency of the first bottle and liked that there was no scent. The next bottle had a rancid smell. It was disgusting. The third bottle was normal. The latest bottle smells like rancid peanut butter. It is a different terrible smell from the other bottle. This is ridiculous. I’m going to pour the rest of this bottle down the drain as I’ve already gone to the store and purchased another brand. I’m done with Tide.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Please know, your happiness is very important to us, and we only want you to be thrilled with the results you receive from your Tide Free and Gentle Liquid Laundry Detergent. We have many quality checks in place to make sure every bottle reaches you in perfect condition, and we only want you to receive exactly what you expect, when you purchase a bottle of Tide. We'd be happy to help you further with this concern, and hope you'll give us a call so we can best understand and assist. Give us a call any day of the week, from 9 AM to 6 PM, EST. On Saturdays and Sundays, calls stop at 5:30 PM, EST. Our number is 1 (800) 879-8433.

Dec 10, 2023
laceyw17
5 out of 5 stars review

Amazingly gentle clean

[This review was collected as part of a promotion.] I received this product for free from influencer for my honest opinion, and I can say I love it. This free and gentle tide laundry soap works wonders and keeps my mind at ease with my children’s sensitive skin. with some other laundry detergent they leave a rash on my kids, so this is great to use for them. It cleans and smells great while gentle enough for sensitive skin.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Dec 11, 2023
lmtendre1
4 out of 5 stars review

Detergent

[This review was collected as part of a promotion.] Just used on my laundry. Worked the same as other detergent products, just without the scented aspect. Clothes are soft. I will probably stick to the scented Tide products because I do like the smell coming out of the wash/dryer

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
May 10, 2025
ScrewYouTide
1 out of 5 stars review

Deathly allergic reaction

I’ve used this for years before, but recently after use I broke out in a monstrous rash and hives that surpassed home medication and had to go to the hospital for treatment. Maybe if you want to surprise us by reformulating and adding benzisothiazolinone which is banned in Europe maybe add a disclaimer scum bags!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're very sorry to learn you've had this experience, as our Safety Team's always hard at work in our factories. They assure us that all Tide products are thoroughly evaluated to be safe when used as directed, so we’re very sorry to hear about your experience. We hope you’re no longer using this bottle of Tide Free & Gentle Liquid Laundry Detergent, but that you still have it. If you do,keep it in a safe spot, just in case we need to retrieve the bottle from you. So we can learn more about how you're feeling today and further assist you with this experience, please, call us at your convenience. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST, and Saturdays and Sundays, from 9 AM to 5:30 PM, EST. Our number is 1 (800) 879-8433.

Mar 20, 2024
angelicar00bd
5 out of 5 stars review

Clean

[This review was collected as part of a promotion.] Received free from Influenster and I try it to wash some clothes, just with a little made a good lather and clothes wash good leaving it with a fresh and clean smell. Its not expensive and it can last for a few loads of clothes. Recommend for person with sensitive skins.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Mar 30, 2024
KristinSH
2 out of 5 stars review

Something changed, broke out in hives

We bought a new bottle of what we have used for years and my daughter has had horrible hives for weeks until we rewashed her clothes and sheets in another detergent. We always liked Tide and couldn’t use the scented because of allergies, but we’re always happy with the Free and Clear. I’m sad that I may have to find a new detergent.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Safety is our top priority and we’re sorry to hear this about your Free & Gentle purchase. We’d recommend discontinuing use and would like to learn more to see how we can help. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Feb 5, 2023
wiknight25
1 out of 5 stars review

Disappointed that a “safe option” isn’t safe

I have serious skin sensitivity with laundry detergent. I thought buying tide free and gentle meant that I was buying laundry detergent safe for my skin but I had to wash a pair of leggings by hand in the skin and all I had for detergent were free and gentle pods. As soon as the pod was soaked in water in the sink it turned blue just like the regular detergent. I also thought that my skin sensitivity flaring up bad again was cause by the dorm environment and communal laundry rooms but all along it had been the detergent I was using.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from The Tide Team

We're very sorry you've been experiencing skin sensitivity flare-ups. Tide PODS™ are very safe when used as directed, and the Free & Gentle are hypoallergenic and dermatologist recommended for sensitive skin. It's important to know that PODS™ should not be used to pretreat or hand wash garments. We take your report very seriously, and would like to learn more about your experience using our product to see how we can further help. Please give our Tide Team a call at 1-800-879-8433.

Dec 14, 2023
lizdaily68
5 out of 5 stars review

Good choice

[This review was collected as part of a promotion.] Tide free and gentle detergents are good for sensitive skin or allergies. as it is formulated without dyes and perfumes. I have the sensitive skin so I think it is a good option for me! I have been used Tide for so many years . Especially love the free and gentle version.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Sep 21, 2020
CbsAlberto
2 out of 5 stars review

Too much plastic + Odors are not removed.

I finally decided to switch detergents because although Tide eliminate stains, odors were not, so I had to always add a sanitizer to cover that. Also, we decided to eliminate plastics as much as we can, so we switched to True Earth eco strips which dissolves better than a pod, eliminated odors and are so easy to handle (so small of a package). We eliminated 3 plastic refills monthly altogether.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 6, 2024
Jason998
5 out of 5 stars review

Very Impressed

With other detergents, particularly with the dyed and scented ones, I broke out like crazy! I’m talking about rashes and hives all over my body. With this detergent, it effectively cleans clothes and also whites without the use of bleach, and doesn’t bother my skin. Although my clothes aren’t fragrant coming out the dryers with this detergent, they’re still fresh and clean-smelling.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479