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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars1,835 ratings879 reviews
  1. 5 stars82% (1,507)
  2. 4 stars9% (161)
  3. 3 stars2% (36)
  4. 2 stars1% (26)
  5. 1 star6% (105)

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Showing 451-460 of 879 reviews
Jan 14, 2024
daphe
4 out of 5 stars review

Reliable

[This review was collected as part of a promotion.] For washing delicates this detergent is great. No dyes, no perfumes, no parabens is great because our skin doesn’t need to absorb extra chemicals for no reason. If you have sensitive skin, then this is definitely for you. I’m already a fan of the brand so I know my clothes will be clean with one wash and that was the case. Works in HE washers and it literally looks clear so I think it’s a no-brainer if you have sensitivities or are sensitive to scents.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Dec 3, 2024
Lisa3366
1 out of 5 stars review

Formula change gave me a horrible rash

I have sensitive skin. I don’t think you (the company, not the unfortunate employees who has to read this) care, or understand what that Really means. It means I didn’t know what was happening to me until it literally exploded across my body. I didn’t know you were making changes to your product until the skin on my chest, under my arms and between my legs turned in half a day into burning, itchy skin that is so swollen with Tide rash there are no more pores. When I try some new product I try it in a focused way. For example, body lotion I’ll just try it on my hands and if they start burning or itching, the skin changes color I wash it off and don’t use it again. I don’t just put it all over my body and whatever happens, happens. What are you thinking? You can’t just put whatever you want in a product- like Benzisothiazolinone, which by the other reviews seems to be a problem - like you did over this past year to the “free

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Your trust in Tide means the world to us, Lisa, and we're so sorry you've had this experience after using our Tide Free & Gentle detergent. Your safety is our top priority, all our ingredients and products are extensively tested to be safe when used as directed. Because your skin had this reaction, we recommend discontinuing use of the product. We take your report very seriously, and hope that you're feeling better. We'd like to talk with you more in depth about your experience, and gather some details for our Product Safety Team. Please give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday, so we can further assist you.

Apr 29, 2025
Kate54
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you’re free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it’s no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433

Mar 12, 2021
NFoster
1 out of 5 stars review

Not Free and Clear

Your Tide Free and Clear product recently has a new sku - Free and Clear "with Downy". I have been using Free and Clear for years. Then I mistakenly bought this product that also has the same Ezcema seal approval on it. My 8-yr-old immediately developed hives everywhere the clothes touched his skin. You shouldn't have that seal on it when you add other chemicals into it. It's very misleading. It took us days to figure out what the problem was.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from The Tide Team

Your family's safety is important to us, and we're sorry to hear your 8 year old experienced this. We value your feedback. Our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the rest of the bottle. If we can help further, please give us a call at: (800) 879-8433.

Dec 29, 2023
misa_marissa
5 out of 5 stars review

Cleanest clothes!

[This review was collected as part of a promotion.] The tide free and gentle liquid laundry detergent is a great alternative from the original for anyone with sensitive skin. It leaves my clothes super clean and doesn’t have any fragrance or dyes which tend to irritate my skin. I definitely recommend this for anyone looking for a clean detergent!

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Nov 1, 2023
Dr Barb
3 out of 5 stars review

Change in odor and color

I have been using Tide Free and Clear for decades. Over the past 6 months I’ve noticed an unpleasant peanut butter type odor and the color is yellow and it seems thicker. It still seems to wash OK, but the odor is very off-putting and I will probably switch brands.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us, Dr. Barb. Our products are put through many quality checks to ensure they arrive to you in the perfect condition. There has been no recent changes to our Tide Free & Gentle, and would not expect for it to have a peanut butter scent or to be more yellow. This may be a result of it being exposed to direct sunlight, and we recommend tossing it, and replacing it with a new one. We also recommend storing your detergent in a cool dry place away from direct sunlight. We'd like to learn more to see how we can help best. When you can please give us a call at (800) 879-8433. -The Tide Team

Dec 8, 2023
tyanamari
5 out of 5 stars review

Gentle for baby

[This review was collected as part of a promotion.] Imagine being a tide household & having a baby & having to purchase a notable baby detergent that everyone swears by & you’re not impressed. I was elated to discover that tide makes gentle detergent that’s safe enough to use on my toddler. It’s not scented but has a fresh laundry smell. We are now a tide household again.

Review from influenster.com
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Dec 15, 2023
stacir
5 out of 5 stars review

No dyes No perfumes

[This review was collected as part of a promotion.] We get bombarded with smells on everything. We don’t REALLY need them on our clothes seeping through our bodies…….do we? This is great for the sensitive skin. You cloth diapering mommas? THIS IS FOR YOU!

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Apr 8, 2024
ChrisNJ
1 out of 5 stars review

Itching again, why do you change things?

Did the formula change? I have been using this for years, as the only detergent without synthetic dyes, SLS or sulfates, and without whatever is in HE detergents that makes me get hives. Now, every time I put on newly washed clothes, I am itching like crazy all over my body. I even went as far as to buy 3 new sets of clothes to try without washing, and I was fine.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention, Chris. We're committed to ensuring our products are safe for use by performing extensive research, and rigorous safety testing. We recently upgraded the formula to improve the cleaning capabilities, and improved the product aesthetics. We understand that everyone has varying sensitivities, and if you are feeling itchy from using your Tide Free & Gentle, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more about your experience. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

Jun 15, 2010
Karen
5 out of 5 stars review

Removes All Odors

I am allergic to the perfumes in laundry soap and Tide Free & Gentle works great for me. It does remove all odors and stains without all the other skin irritating additives. I have tried other products but keep coming back to the only laundry soap that I have used for years. I will not use anything else.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479