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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
360 ratings360 reviews
  1. 5 stars80% (287)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 71-80 of 360 reviews
May 31, 2024
Reviewer name: Pavy
1 out of 5 stars
1 out of 5 stars review

Disposable refrigerator

Not even 3 years and the ice maker and control panels don't work, the self filling water pitcher doesn't fill all the time. They make this type of refrigerators just to last a very short time. So if you are looking for something that is worth your money don't buy a samsung

Review from Samsung US
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reply from SEA Care

Hi Pavy, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the autofill pitcher, control panel, and ice maker are running properly by selecting the scenario that best fits your situation and learning more by checking the hyperlinks and video. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147291319) to help our team pull up your information when you message us. Have a great day, -Ernest-

Feb 13, 2025
Reviewer name: HappyCustomer
5 out of 5 stars
5 out of 5 stars review

Great Features!!

Purchased in Nov 2024. The refrigerator is quiet and we love the beverage center. I added an extra in-line filter behind the fridge to remove more things like PFAS etc. and the water tastes great which is saying a lot since I really don't like plain water. The beverage pitcher is a fantastic feature that we use every day for cooking etc. Also with the Flex feature we made bottom right side a fridge for my daughter for easy access from her wheelchair.

Review from Samsung US
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May 6, 2023
Reviewer name: Bubb
5 out of 5 stars
5 out of 5 stars review

SAMSUNG BESPOKE REVIEW

[This review was collected as part of a promotion.] We switched from the 'Smart Hub" 4 door unit for simplification purposes and to abate future problems with the Hub (Computer.) The unit is humongous to say the least...Impressive in virtually every aspect i.e. innovation,particularly with the ice cube dispensar. Very deep shelving which allows for more than adequate storage however, we were astonished there is no "Deli Drawer" in this Unit and we're still wondering WHY? Our Deli-Drawer was probably one of the Most utilized storage spaces in ALL of our previous Refrigerators. ( 'Might want to rethink something there.) The internal Water Pitcher is unique and my wife absolutely LOVES IT! She even slices lemon up and puts in the water...Pretty nifty!

Review from Samsung US
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Apr 6, 2022
Reviewer name: KrissaB
5 out of 5 stars
5 out of 5 stars review

Great Fridge With So Many Features!

[This review was collected as part of a promotion.] We recently purchased this fridge for our new home and could not ask for more! It’s HUGE inside, feels nice and sturdy and there are so many great features that we LOVE! Pros: •The glass panels are amazing! They are super easy to clean, resist smudges and gone are the days of worrying about dents in the front of my fridge. My husband loves the fact that it isn’t magnetic on the front with the glass panels and it then doesn’t become cluttered. • The sliding freezer drawers are AMAZING! It makes it so much easier to see what’s inside when you are getting a grocery list or dinner idea together. They feel nice and sturdy and slide with ease. • The water pitcher/dispenser. It’s in a great spot so you don’t have to worry about little hands accidentally touching it and spilling water all over your floor and the auto filling pitcher is fantastic for when you want to fill a big bottle quickly or have out when everyone is gathered around the table so you don’t have to keep getting up to fill glasses • Storage. I swear every spot that you hope would have storage in this HAS IT! •Easy to clean. The shelves and drawers all wipe down super easy and so does the outside panels! •interior user panel/wifi connection. I honestly thought I would never want to connect my phone to my fridge but it’s super convenient for turning on/off the ice and auto fill pitcher and it will also send you a notification if one of the doors is left open and the small panel on the inside of the fridge is easy to use (and clean) as well! Cons: •it took FOREVER to come (but was 100% worth the wait and with everything on back order due to COVID wasn’t surprising) and one of our ice bins was broken. •Adjustment. Not much availability to move the height of the shelves in the freezer area although the fridge area does wonderful in that regard.

Review from Samsung US
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Mar 2, 2025
Reviewer name: Honest1
5 out of 5 stars
5 out of 5 stars review

Samsung BESPOKE Refrigerator

[This review was collected as part of a promotion.] I've had this refrigerator for well over a year now and I have to say it's incredible......the temperatures stay steady, the interior layout is very user friendly and the beverage center is awesome. I've never run out ice, and I'm a real fan of the flex section that can be used as a refrigerator or a freezer......and it works! Being able to change out the door panels would allow for matching the appliance to any kitchen make over that may take place. I could go on forever regarding how incredible this refrigerator is, or, I could just say it's a Samsung....that says quite a bit right there. I know it will last! This is my third Samsung refrigerator....I've never had a problem with any of them, I've just upgraded to newer models with more features. Istill use my first one in my basement as an 'extra'. It still performs like it did the day I bught it. Every major appliance in my home is a Samsung, and I'm pleased with all of them.

Review from Samsung US
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Mar 18, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I love my new Samsung Bespoke Refrigerator!

[This review was collected as part of a promotion.] We recently moved and needed to update our 7+ year old refrigerator and I am so happy with the Samsung Bespoke 4-Door Flex Refrigerator. I feel the four doors make it feel very spacious. My favorite feature is the Beverage Center, I love that we don’t need to open the entire refrigerator to grab a drink. I love how it helps keep our beverages organized. I really love having both the pitcher of filtered water and the push button to dispense filtered water. I was really happy to see the two ice sizes, I feel ice can make a drink better. I love that the smaller ice easily fits in water bottles. I love the SmartThingsApp it was easy to download and easy to use. It is nice to be able to adjust my refrigerator right from my phone. Another feature I was impressed with is the Flex Zone in the freezer, it will be a nice option to have during the holidays. We all need more refrigerator space during the holidays. Another feature I was really happy about in the freezer is the shelves that pull out, I feel this will help keep our freezer stay organized and will help prevent things from being buried and lost in the freezer. I like the UV Deodorizer Light Filter to help keep my refrigerator smelling fresh and especially love that I don’t have to change that filter. I am really excited to put the fingerprint resistant stainless steel to the test especially with four sons, this is a must have. The Samsung Bespoke 4-Door Flex Refrigerator fit so nicely in our space! Every time I walk in the kitchen it brings a smile to my face.

Review from The Insiders
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Mar 25, 2022
Reviewer name: Ange
5 out of 5 stars
5 out of 5 stars review

Sleek design with all the bells and whistles!!

[This review was collected as part of a promotion.] I just got my fridge last month and I’m absolutely in love. I have so much more space with the French freezer doors. I prefer to have the ice drawers concealed and ready to scoop when I need ice. My guests seemed to be impressed by this design. No cons to date!

Review from Samsung US
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Jun 22, 2022
Reviewer name: NikkiSamFan
4 out of 5 stars
4 out of 5 stars review

Stylish and interchangeable!

[This review was collected as part of a promotion.] I've had my Bespoke 4-door flex fridge for a little more than a month. So far I'm happy with it overall. I can change the panels to suit my needs. For example, when I think about painting my kitchen, I can change the panels on my fridge to blend with the color. I'm not stuck with one look. Currently my top panels are Tuscan and the bottoms are matte black. My counter top is a blend of browns and blacks so it goes well. My only complaints are in the beverage center, if the top shelf is push in place you can't get a gallon of milk out. I may have it in the wrong place but can't confirm because the instruction manual doesn't provide enough instruction based on MY model.

Review from Samsung US
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May 6, 2024
Reviewer name: RJA1
5 out of 5 stars
5 out of 5 stars review

Just the best

We've had this refrigerator for only two weeks and buying this model is the best decision we've made when it comes to appliances. It is very decorative and exceptionaly well designed. The bins on the door have extra depth which make storage so much simpler as well as the convenience of finding what we need easily. The fact that we can change the colors of the facade is another plus and we do have additional panels in other colors to make seasonal changes. It does not stand out as a refrigerator. Have the beverage center is an excellent design. The pitcher as fill automatically with water when it is reinserted and the plus of also have a water dispenser is short of amazing. Having the ice store in their individual drawers in two sizes is another plus especially during entertainment. No long wait to fill glasses etc. with ice from an ice machine. Finally, using the lower right section as we see fit, whether to freeze of just give additional chill is fantastic. It is almost much quiter than our prior model.

Review from Samsung US
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Mar 24, 2022
Reviewer name: Tanyalyn
5 out of 5 stars
5 out of 5 stars review

Best fridge ever!!!

[This review was collected as part of a promotion.] I bought this in white for its clean look with my white cabinets. I love the panels. I’ve had so many fridges that my kids scratch or dent and there is no way of fixing it. With this fridge you can just replace the panel with suction cups. (We haven’t had to do this yet) the panels are so much easier to clean then stainless steel.

Review from Samsung US
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