Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator forMember photos









+400 images
A lot of great things...
[This review was collected as part of a promotion.] Overall, very satisfied with the fridge, but it's not without a couple notes. First, all the pro's: - The water tastes great out of it, no complaints there. Each filtered fridge is a little different and pleased with this water taste. - I love the beverage center much more than I thought I would. To always have a pitcher of cold water has been great - makes refilling a coffee machine very easy. - I like the no-handle look - it's sleek and it's a little easier to match other appliances that have no handle but might be a different vendor. - It holds a good amount. This replaced another counter-depth and this holds a little more food. The freezer especially I wasn't sure about, but we were able to fit everything in there (using both the left and right as a freezer) we took out of the old one. - The accessories and layout of shelves compliment the fridge well and provide good flexibility to configure it the way you need. The challenges have been: - The finger print resistance is meh - it's easy to clean, but I don't think it resists them much. - Pay close attention to the height - it steps up and the doors are the tallest part. In the picture you can see the project we now have adjusting the cabinet above the fridge. It fit in the hole, but the cabinet doors can't open without hitting the fridge doors. - I still can't connect it to WiFi, it fails on the last step. I see it join my network for a couple seconds, then disconnect. I imagine this is solvable, but it's taking a lot of effort. Overall, very happy with the fridge. The last question will be longevity and hope that it lasts and can ventilate well being built into cabinets.
Samsung Refrigerator
[This review was collected as part of a promotion.] We’ve only had our refrigerator for a few days but we are already thoroughly impressed. This by far is the largest refrigerator that I’ve ever owned and I don’t think we can go back to anything smaller. We have dark cabinets and lighter granite countertops, so aesthetically, it’s very pleasing to the eye. It has a sleek and minimalist look and we love it! We have a very large family so we easily buy 5-6 juices and at least 3 gallons of milk. All of which can fit in the refrigerator, with space for much more! With our precious refrigerator, at best, I could get only 1 gallon of milk and maybe 2-3 cartons of juice. I like that I don’t have to re-arrange items so that they can fit. Everything fits effortlessly. Another feature that we love is the beverage center! It has a pitcher that allows you to diffuse tea and other items. The freezer has an option for two types of ice. Larger cubes and smaller cubes. It also comes with a scooper, so that people aren’t digging their hands in it. I think that is super convenient. The side shelving is spacious enough for all our condiments and we still have room left over. I also forgot to mention that it comes with a UV deodorizer. Such a fantastic, hygienic feature that none of our other refrigerators had. I am impressed that the bottom compartments can be used as either a refrigerator or freezer just by adjusting the dials. The only downfall of the refrigerator is that it picks up every single fingerprint, so be prepared with a soft cloth to wipe throughout the day. Especially if you have small kids or teenagers. Overall, it’s a fantastic refrigerator and definitely, money well spent!
Thank you for your review and for being a Samsung customer. ^Pat
Great Flexibility
[This review was collected as part of a promotion.] I bought this a month ago and love the versatility of the flex and the beverage center. Only thing I would change is in the fridge would be to have a bit of a lower shelf that could hold taller bottles.
Awesome Upgraded Fridge
[This review was collected as part of a promotion.] The bespoke fridge is great and has a super cold and crisp water dispens. Every sip is refreshing, while the two ice cube sizes cater to different preferences. Space is never an issue, thanks to its generous interior, accommodating groceries and beverages with ample room to spare. I also enjoy the flex space as it can expand the refrigeration space as needed. What truly sets this fridge apart is its outstanding app functionality. The app lets you customize the fridge's temperature settings remotely, ensuring optimal food preservation and energy efficiency. Additionally, it sends convenient notifications if the door remains open for too long, safeguarding against energy wastage and food spoilage. While the bespoke fridge may represent a significant investment, its unmatched combination of advanced features, spacious design, and smart technology make it a worthwhile addition to any modern home
Amazing refrigerator!
I love this refrigerator! It is very roomy. The self filling water pitcher saves time. I love the dual ice makers because they make 2 different sizes of ice. The freezer drawers that pull out make it so easy to find what you need. I wouldn't change a thing. We have had it almost a year and have had zero issues.
I am in love with a refrigerator!
[This review was collected as part of a promotion.] We have had this refrigerator for 2 weeks, and I am obsessed with it! It looks terrific, and I love that the glass doors can so easily be cleaned. The internal design is well thought out, well organized, and roomy. Before purchase, I wondered which was a better option: a drawer freezer vs a doored freezer, and I am so happy to have gone with the door, since it enables excellent organization and it looks so symmetrical and sleek. I also love the beverage center and the ice maker. So far, everything is working very well, and the fridge is quiet. One of the best purchases I have ever made!!! Just need to rebuild the surrounding cabinetry!
Disappointed to say the least
on the outside its a beautiful fridge, however not as described in mechanics, and delivery process was horrific and quite frustrating. ice is not nugget ice, and it is one of the main reasons we bought it. people who delivered had no clue about the product nor how to properly assist in removal of old fridge. they were not even samsung employees.
Hi Vivi, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator's ice maker not making a nugget size ice. We will surely notate this feedback for better products and options in the future. I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Small or shattered ice cubes: https://www.samsung.com/us/support/troubleshooting/TSG01001688/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF29A9675AP/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144413784 Thank you for choosing Samsung. Have a great day. -Trisha-
Beautiful (sexy) glass on the fridge!!
[This review was collected as part of a promotion.] We received our new appliances at the beginning of the month. My husband and I love the look of the new fridge. The glass is so sleek! It does show finger prints, but everything does now. Love the beverage station!! And the flex space that can be refrigerating or freezing depending on our needs is brilliant!
Gaint size and Gorgeous look
[This review was collected as part of a promotion.] 3 months now, absolutely loved it. Able to store foods for weeks and parties. Guests are amazed by the look and the size. One thing though, I have to get the a new breaker without GFCI installed. It keeps tripping my breaker and my house is just 5 years old. I am looking forward to replace the custom panels. Strangely, only professional installers are recommended. How can I change it time to time as I like.
Great Fridge With So Many Features!
[This review was collected as part of a promotion.] We recently purchased this fridge for our new home and could not ask for more! It’s HUGE inside, feels nice and sturdy and there are so many great features that we LOVE! Pros: •The glass panels are amazing! They are super easy to clean, resist smudges and gone are the days of worrying about dents in the front of my fridge. My husband loves the fact that it isn’t magnetic on the front with the glass panels and it then doesn’t become cluttered. • The sliding freezer drawers are AMAZING! It makes it so much easier to see what’s inside when you are getting a grocery list or dinner idea together. They feel nice and sturdy and slide with ease. • The water pitcher/dispenser. It’s in a great spot so you don’t have to worry about little hands accidentally touching it and spilling water all over your floor and the auto filling pitcher is fantastic for when you want to fill a big bottle quickly or have out when everyone is gathered around the table so you don’t have to keep getting up to fill glasses • Storage. I swear every spot that you hope would have storage in this HAS IT! •Easy to clean. The shelves and drawers all wipe down super easy and so does the outside panels! •interior user panel/wifi connection. I honestly thought I would never want to connect my phone to my fridge but it’s super convenient for turning on/off the ice and auto fill pitcher and it will also send you a notification if one of the doors is left open and the small panel on the inside of the fridge is easy to use (and clean) as well! Cons: •it took FOREVER to come (but was 100% worth the wait and with everything on back order due to COVID wasn’t surprising) and one of our ice bins was broken. •Adjustment. Not much availability to move the height of the shelves in the freezer area although the fridge area does wonderful in that regard.














