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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
360 ratings360 reviews
  1. 5 stars80% (287)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 51-60 of 360 reviews
Sep 1, 2025
Reviewer name: MrMike
1 out of 5 stars
1 out of 5 stars review

Horrible Ice maker

Ice Maker literally broke off in my hand when I went to reset it! Samsung Care only warranties their repairs for 30 days! Ice maker was repaired once and had the same problem maybe 6 months later! Now it’s gonna cost upwards of $500! Cheaper to buy a new fridge of another brand!

Review from Samsung US
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reply from SEA Care

We are here to assist you at any time, Mr. Mike. We would like to speak with you directly to offer support, review other available options, and address any concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150602497, to help our team locate your information when you message us. Have a great day. -John

Apr 12, 2022
Reviewer name: TJL4
5 out of 5 stars
5 out of 5 stars review

Statement piece for my Kitchen!

[This review was collected as part of a promotion.] I have had my fridge for a few months now and LOVE IT! I got the Grey Glass front and it really stands out nicely in my kitchen. Much nicer than the standard stainless steel fridges. The beverage center is my favorite feature of the fridge.

Review from Samsung US
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Aug 20, 2021
Reviewer name: Moonb0075
5 out of 5 stars
5 out of 5 stars review

Super Custom Looking Fridge

[This review was collected as part of a promotion.] I am very impressed with my BeSpoke refrigerator by Samsung. I was able to customize the exterior look to my personal tastes and to match the style of my kitchen. The exterior also has a very streamlined look so it feels high-end in my option. Both doors can open at the same time for easy access to everything in the refrigerator section, great for large turkeys. The inside is super bright which was a wonderful surprise. The 2 crisper drawers allow for flexible temps depending on storing meats or veggies, keeps them fresh longer. I also love how the water filter is easy to access instead of reach to the bottom of the fridge like my old one. My only mild complaint on the fridge section would be I wish I had more flexibility to raise or lower the shelves inside. The quick access beverage center door is great for all the quick access products like juices, ketchup, etc. I like not having to fully open the doors and let out all the cold air. I was not sure I would like the beverage center water dispenser being behind the quick access door, but I can say I love it now that I have it! In addition the water dispenser I was surprised how much I use the infuser auto fill pitcher. For the freezer and flex freezer/fridge sections on the bottom are great size for all my frozen products. I love the option of turning the one section into a fridge temperature zone, which will be a life saver during the holidays. I am a HUGE fan of the two types of ice options and also the fact the ice is stored in the freezer instead of in the door of the fridge side. My only complaint with the ice is sometimes pieces fall down the back when scoping it out. This fridge has so many custom features which are easy to access via the app or inside the fridge if you wish, which is cool for the tech geek in me. Overall I love this refrigerator and I would buy it again in a heartbeat.

Review from The Insiders
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reply from Samsung Care

Thank you for the detailed review! We're happy you love the refrigerator. ^Pat

Apr 3, 2023
Reviewer name: unicorncolors
5 out of 5 stars
5 out of 5 stars review

The appsolute best refrigerator on the market!

[This review was collected as part of a promotion.] I looked and looked for the perfect refrigerator with all the features I was needing. The 4 Door Flex is unbeliveable! All spilt refrigerators with the freezer on the bottom is always such a small put out draw. The 2 door flex has so much storage with shelves on the door. I Love, Love this refrigerator. And the Different colors are amazing. Who knew?

Review from Samsung US
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Mar 24, 2022
Reviewer name: Claire
5 out of 5 stars
5 out of 5 stars review

The most beautiful (and functional!) Refrigerator

[This review was collected as part of a promotion.] This refrigerator changed and completed the look of our kitchen amazingly. So much, that we couldn't i.agine our kitchen without it. Amazing exterior and beautiful features. If you are looking at it, don't doubt it!.

Review from Samsung US
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Mar 31, 2024
Reviewer name: cmshure
5 out of 5 stars
5 out of 5 stars review

Excellent Fridge; Autofill Pitcher Seals the Deal

[This review was collected as part of a promotion.] Love this Samsung refrigerator. For a counter depth model, this fridge has tons of space. It is such a pleasure to use and allows me the ability to easily organize everything which is a blessing with 2 teenagers. I previously had a single drawer freezer which was always a mess but this fridge with its side by side freezer sections is so much better and the flex zone, which we use as a freezer, is great to have in case I need more fridge space for the holidays. The icing on the cake is the autofill pitcher. I didn’t realize how much I would love this. I use it to fill my water glass, the coffee maker, the dog’s water bowls, and pretty much anything else that requires water. It is extremely convenient and so much faster than the built in water dispenser. There’s also the beverage center and the 2 types of ice in the freezer.

Review from The Insiders
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Apr 20, 2022
Reviewer name: JCBN
5 out of 5 stars
5 out of 5 stars review

Pretty and functional

[This review was collected as part of a promotion.] We purchased this refrigerator last year and have loved the beverage center and it looks amazing. The different panels really bring a different look. Plenty of room, wish we could adjust the shelves more but overall excellent.

Review from Samsung US
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Apr 17, 2024
Reviewer name: Juliajane17
5 out of 5 stars
5 out of 5 stars review

Ultramodern Versatile Option

[This review was collected as part of a promotion.] My whole family seems to really like this refrigerator. I never knew what an important part of our house this product was until we changed what we had! I’ll go step by step with pros and cons based off my/our opinion on this! SmartThings App : I am the only one in the house with the app. It is easy to use and convenient if you need to change the flex zone or lighting/ice options. I was able to adjust what time I’d like the lighting to be dimmed at night when opening the fridge, which I think is a nice feature. Another considerate option is to not make ice at night, which isn’t very loud anyways but, I turned it on because it seems to make too much ice that the tray gets too full. You don’t need the app to change the flex zone, so in general it’s not really needed. I have young children and they like to leave our fridge open for longer than it should be and the app alerts me if this is done and also alerts me if the door is closed. The door app I’m not sure if I’d rate as a pro or con but mostly pro I suppose so it’s never accidentally left open! Capacity: Overall I have no complaint about capacity. Pro is the Flexzone’s ability to not just be a freezer. My toddler wouldn’t be able to reach the top fridge so we turned that into his own “baby fridge”. So for him this was world changing to have his own little fridge to himself. For me I’ll just change it back to a freezer if needed. Beverage Center : I think the beverage center is so snazzy and helpful! It enhances the capacity to hold more and provides more options! Dual Ice Maker : So this is more of a pro, I love that there’s two kinds of ice and ice bits are great. It does get overly full and when you scoop it out, it tends to fall in the back which a con. This should be able to be adjusted to make less ice. I don’t even want to know how much ice has already fallen behind it. Fingerprint resistant stainless: My real only con on this fridge. By having little ones this happens often. So it does sort of have less fingerprint marks but they still are prevalent. I’m hoping if we change the door panels to a different color this might be a better option. The fridge does clean up easy enough though. This isn’t a big enough deal to not recommend. A big pro in my eyes and something noticeable about this fridge is how it doesn’t have door handles, I believe that makes it look so sleek and modern. Overall love this

Review from The Insiders
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Mar 28, 2024
Reviewer name: draperville
5 out of 5 stars
5 out of 5 stars review

Love the 4 door design

[This review was collected as part of a promotion.] This fridge has worked out great for me. I love the clean look with the 4 door design. I appreciate that there are no logos of the doors. First thing i noticed is how much quieter this fridge is than the one it replaced, you can't even hear it. The inside of the fridge is wide open and provides so much space. The doors hold a ton of stuff too. One of my favorite features is the beverage center hidden behind the door. The auto-fill pitcher makes sure that you always have a cold glass of water. The is a dispenser as well. The door also gives quick access to drinks and snacks without having to open the fridge door. The cool thing about this fridge is that its a smart fridge. That means you can connect it to the Smart Things app. Once connected you can control the your settings such as temp, see how much energy the fridge is using, turn the ice makers on or off. You can even use the app to track what food you have in the fridge and get suggested recipes. Overall I am very happy with my new fridge and look forward to using it many years.

Review from The Insiders
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Aug 1, 2025
Reviewer name: KenM
4 out of 5 stars
4 out of 5 stars review

Ice Everywhere!!!!

Bought this 4 door flex unit and have had nothing but issues with the ice maker. Constantly have to clean out lower drawer that gets ice all inside of it. It continually builds a wall of ice in the rear corner of the ice tray preventing any new ice from back filling what we use. We essentially have to yank the drawer out to shift any ice from the rear to the front and chop out any formed ice wall in the back. For such an expensive fridge, this ice maker is horrible!

Review from Samsung US
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