[This review was collected as part of a promotion.] We have owned this refrigerator for almost a year now. Best kitchen purchase ever! Every person who visits my home wants a "tour" of the new fridge. The outside is truly fingerprintless, some of the shelves are adjustable but still plenty of room for tall items, and NO drink/ice dispenser on the outside. Just a clean sleek look!

I totally love my new fridge, matches the new kitchen perfectly with the doors. Love the two doors for the freezer, where I do not have to dig to the bottom of the drawer to find what I want. The beverage center is the most used part of the fridge, easy access to drinks and water. Love ❤️ it

Really like the way Samsung felt with the rebate. We had had the previous refrigerator for 4 1/2 years then two compressors went out in a couple of days. We purchased another Samsung and they refunded the full purchase price of the original refrigerator.

I loved the flex zone. I have a deep freezer so another freezer wasn't a big deal. Yes the ice maker froze up and that's a Samsung thing. We had them replace it with no problem, warranty covered it. My problem was the warranty service when we had a freon leak. It took daily calls and, I'm not kidding, 3 months without the fridge to finally get it fixed. BTW, 10 year warranty on the compressor system. Our fridge was warmer than our house. We were just lucky we had an extra fridge to put our stuff in while I dug my heels in and fought this battle. We got ours at Lowe's but it wasn't their fault that Samsung has the worst customer service when it comes to appliances. I do like their electronics, though. I did love the flex zone.

I recently purchased the Samsung 4-Door Bespoke Flex 29 cu ft Refrigerator with high hopes for its innovative features and reliable performance. However, my experience with this appliance has been far from satisfactory, to say the least. After just one month of use, I encountered a significant issue that greatly impacted my confidence in this product. Without warning, the refrigerator began leaking water from the water filter, creating a mess in my kitchen and causing concern about potential damage to my home. In an attempt to troubleshoot the problem, I promptly turned off the refrigerator's main power source on the electric board, expecting the leak to cease. To my dismay, the water continued to flow unabated, indicating a serious malfunction beyond a simple power reset. In a state of urgency, I resorted to shutting off the emergency water shutoff valve to halt the flow of water. Even then, the situation remained dire, as I had to take the drastic measure of removing the water filter from the refrigerator to address the issue at its source. To my disbelief, upon removing the filter, I discovered an alarming amount of water – an estimated 8 to 10 gallons – had leaked from the appliance. This not only posed a significant inconvenience in terms of cleanup but also raised questions about the reliability and integrity of the refrigerator's design and components. As a consumer who invested in what was advertised as a premium appliance, I expected nothing short of top-notch quality and performance from Samsung. However, this experience has left me deeply disappointed and frustrated, casting doubt on the overall durability and dependability of the 4-Door Bespoke Flex Refrigerator. In conclusion, I cannot recommend the Samsung 4-Door Bespoke Flex Refrigerator based on my firsthand experience of its inability to withstand basic usage without encountering significant malfunctions. Samsung must address these reliability issues promptly to uphold its reputation for excellence in the appliance industry.

Bought this refrigerator a couple of years ago for the wide selection of swappable colors. Was sad to learn there are no longer unique colors such as yellow and green panels to purchase. In addition, as with all Samsung ice makers, the ice maker is junk. The tray cracked on from normal usage so water leaks and freezes the ice holder solid. You make think no issue, I will just order another tray. Unfortunately, as I am sure Samsung realizes, replacing their ice machines is an additional revenue stream. They do not sell just the ice tray and you have to replace the whole ice maker. This also demonstrates their commitment to the environment and well as their build quality.

We bought same model of this Samsung 4 door flex fridge last 2017. After 3 years they replaced the ice maker. Then after 5 years some door shelves cracked under normal usage and now water is pooling ubder the deli and vegetables drawer. Not recommended.

Just like many that have posted about this issue, the mini chunk ice maker leaks water into the ice holder and it freezes and becomes one solid chunk of frozen ice. I have not seen Samsung offer any type of solution for this and every time i call in, i am give the run around on the issue and the fix. Samsung what type of help can you offer for this issue. Its very common as you can read but i havee not seen where you have helped with a solution

We've had this refrigerator for a year, and the ice maker is an absolute disaster. It freezes up nonstop, refuses to make ice, and when it does manage to spit out a few cubes, pulling out the tray triggers a full‑blown ice avalanche because it can't even detect the tray is missing. For the price we paid, this is infuriating. I shouldn't have to buy a separate ice maker because this overpriced hunk of junk can't perform the one basic job it was designed to do. Total failure of a product.

This refrigerator failed at its most basic function: keeping food cold. From the day it was delivered, the cooling system was inadequate, and our food began spoiling almost immediately. We had to throw away a full refrigerator's worth of groceries because the unit simply could not maintain a safe temperature. For an appliance in this price range, a fundamental cooling failure right out of the box is unacceptable. We are still dealing with the fallout from this defective unit's replacement process almost a year later, which has only added to how disappointing this purchase turned out to be. I cannot recommend this refrigerator and would think twice before buying another Samsung appliance after this experience.