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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
358 ratings358 reviews
  1. 5 stars80% (285)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 111-120 of 358 reviews
Jan 18, 2023
Reviewer name: ATXDeb
5 out of 5 stars
5 out of 5 stars review

We Love Our Refrigerator

We have had this refrigerator for 3 months. Both my husband and I say almost every day “ I love this refrigerator!” Best refrigerator we have ever had. It’s perfect. Ice maker even kept up during Christmas for 10 adults. Used the flex section as extra refrigerator space during the holidays. We hated our old Samsung Refrigerator that leaked and loud ice maker. But this one has no flaws. Just buy it. You’ll love it too!

Review from Samsung US
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Mar 18, 2024
Reviewer name: Risuazura
4 out of 5 stars
4 out of 5 stars review

Great fridge but could use minor improvements

[This review was collected as part of a promotion.] This is a great fridge, but needs a few functional design modifications to improve ease of use. The design is nice and modern and I really like how clean it looks. Definitely finger proof (as long as your hands aren’t covered). The UV sanitizer inside is a nice addition! The shelves are easy to move around for what works best for you and there is plenty of storage in the doors in both the fridge and freezer/ flex zones. The shelves in the freezer and flex zone pull out, which is amazing for easily finding what you’re looking for. The beverage zone is perfect, I use large water cups and the pitcher makes it so much quicker to fill my cup. The flex zone is a really cool feature, we plan on using it for drinks and a wine fridge. Overall I’m very satisfied with this fridge. A few things could do with adjustments. The ice maker is awesome and I love the ice bites, but the tray is kind of awful. The pieces that go in the front of the tray to hold the scoop just get in the way and make it super difficult to get ice and the back is really low so when the tray is full of ice and you try to scoop up ice it pushes ice off the back and they fall to the shelf below. My back would also appreciate if the ice shelf could be pulled out a little further. The handles on the bottom of the fridge doors are a kind of weird angle to turn my wrist. It would be nice if there was also a handle on the top. There’s also no cheese drawer, the junk drawer of the fridge, so there’s not really anywhere to easily store the small awkward shaped items. Right note I’m using a basket, but I’m going to have to see if I can find a drawer I can set on one of the shelves. Overall I really like this fridge. While it could use a few improvements, its design has been well thought out and it provides a new type of flexibility and a new approach to fridges.

Review from The Insiders
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Nov 10, 2024
Reviewer name: AKgardener
5 out of 5 stars
5 out of 5 stars review

Love this Fridge!

I love this refrigerator. The top doors make it easy to organize your stuff so it is easy to get to. That, and the flexibility of the bottom frig/freezer, makes staging things for harvesting or the holidays much easier. I like the ice maker better than I thought I would. The only thing so far that drives me nuts is that the frig/freezer door pocket shelves are less than two standard soda cans deep. That was a missed opportunity.

Review from Samsung US
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Jun 22, 2023
Reviewer name: BulentG
5 out of 5 stars
5 out of 5 stars review

Smart features are wonderful!

[This review was collected as part of a promotion.] If I have to say at the beginning, it is very beautiful in appearance, like a work of art. Also, smart features are wonderful. It shows energy consumption, sends information to the phone if the door is left open somehow, health check, etc.

Review from Samsung US
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Apr 17, 2024
Reviewer name: Catram1
5 out of 5 stars
5 out of 5 stars review

I love the beverage center and the 4 flat doors

[This review was collected as part of a promotion.] I really like the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QLAA). I'd have to say the biggest surprise was how much we use the autofill pitcher from the fridge with the special beverage center door. Filling up my water glass or coffee carafe is so quick now. I did not realize how much of my life I was wasting with the regular filtered dispenser! I do miss the space of my old fridge. The drawers for the fridge are too small for my needs. I like that I can change the bottom right into a fridge, but I need the freezer space! Overall, we like the look of the fridge and the beverage center. Its a game changer.

Review from The Insiders
Helpful?69OR4WZ4NTPD13575672410
Mar 10, 2023
Reviewer name: Korrine
4 out of 5 stars
4 out of 5 stars review

Love the ice, hate the bins!

I love the new fridge. So sleek, roomy and easy to keep clean. My only negative is that the back of the ice buckets is low. When you scoop the ice it falls over the back and into the space below. Frustrating because everything else is so well thought out.

Review from Samsung US
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Oct 2, 2023
Reviewer name: BillH
5 out of 5 stars
5 out of 5 stars review

Really nice fridge. We have the 4 door flex zone.

[This review was collected as part of a promotion.] We really like the layout and functionality of the new refrigerator. Cooling seems to be consistent on all levels and we don't get any freezing in the back area's like our old unit. Ice maker works great and makes plenty of ice for the 3 of us. Once small complaint would be that there is not much room in the fridge for things that are tall like milk just and large condiment container. The top two door shelves are too short for milk jugs or coffee creamer containers. Glass panels are easy to keep clean. Probably the biggest problem is that the hinges on top are so high up that we cannot open the doors on the cabinets above the fridge all the way, but then not much stored there as it is too hard to reach so not much of an inconvenience. Overall, very nice Fridge. Freezer has no negatives. both sides work well layout wise and there is lots of room.

Review from Samsung US
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Apr 17, 2022
Reviewer name: Naticake
5 out of 5 stars
5 out of 5 stars review

Love our new fridge

[This review was collected as part of a promotion.] I’ve had this fridge a couple weeks and so far absolutely love it! It’s beautiful and fits in perfectly with my kitchen. I love the beverage center, probably my fave part. I use the water pitcher several times a day, it is so convenient. I also love that the water dispenser is behind the front door, it saves me from continuously having to wipe water dripping down the front of our fridge ( like our last fridge). The freezer at first glance doesn’t look very big but actually fits more than our previous. The ice dispenser in the freezer is easy and quick to get ice. Love my new fridge!

Review from Samsung US
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Nov 28, 2023
Reviewer name: Jess
3 out of 5 stars
3 out of 5 stars review

It's okay

After a year I can say that as much as I love this refrigerator I hate is just as much. To replace the water filters you have to move your whole refrigerator to turn the water off before you can add the new water filter. If you do not you will get water sprayed EVERYWHERE. Another thing I hate is that the water jug does not always fill. about 98% of the time it does not fill. That started around the nine month marker however by the time I was able to see if it was covered under warranty, the warranty lapsed. Now for the lings I love, I love the bright lights, how all four doors open, how one of the compartments can be a freezer or a fridge, the draws on the bottom pull out which is amazing, and I LOVE the space.

Review from Samsung US
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reply from Samsung Care

We're glad you love some of the refrigerator's features, Jess. Let us assist with the water pitcher. Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146578890) to help our team pull up your information when you message us. Thank you. -Angelica

Mar 18, 2024
Reviewer name: Rumikey1
4 out of 5 stars
4 out of 5 stars review

The Samsung Fridge

[This review was collected as part of a promotion.] We have received are new refrigerator. It looks nice and modern. I like the sleek front and no handles. Kind of looks futuristic. The only issue with the refrigerator capacity is that there are only 2 drawers. However, half of the freezer can be converted to a refrigerator (FlexZone). The pull out drawers and shelves are a nice feature making it easier to keep frozen items organized. The dual ice maker works well and I like that the ice is never empty. The beverage zone is convenient. The water from the dispenser is nice and cold which is good for the Texas heat. The auto fill pitcher is great for refilling the coffee pot with filtered water. The infuser worked great and gave me some flavored water. The Smart Things App was easy to set up. I have a Samsung phone so it was already installed. I just had to scan the QR Code and Bam it was setup. I liked the recipes in the app and the notifications I get in case I leave the fridge door open. The fingerprint resistant steel is not all that resistant. On the day the fridge arrived it was already full of prints that needed to be cleaned. The user manual did not provide any instructions on how to assemble and install the drawers and shelves. It is nice that the control panel is inside the fridge but we did not know how to use it. I actually had to rely on YouTube to learn how to use the control panel. Overall it is a significant improvement over our last refrigerator. We would definitely recommend this product to anyone!!!

Review from The Insiders
Helpful?69OR4WZ4NTPD13575672410