Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator forCustomer photos









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The most beautiful (and functional!) Refrigerator
[This review was collected as part of a promotion.] This refrigerator changed and completed the look of our kitchen amazingly. So much, that we couldn't i.agine our kitchen without it. Amazing exterior and beautiful features. If you are looking at it, don't doubt it!.
Wonderful Fridge
[This review was collected as part of a promotion.] I waited for this refrigerator to be in stock for months but I’m so glad I did. I love it. It looks so good in my kitchen and it is a conversation piece. I love the style and the beverage station is wonderful. Having the ice dispensed into trays so that there is two different sizes is amazing. Not only do I love it but so does my family.
Samsung Bespoke Flex refrigerator
[This review was collected as part of a promotion.] The Samsung Bespoke Flex refrigerator is an exceptionally designed and aesthetically pleasing. The Refrigerator does everything as described and is an innovative design. The app is also helpful to monitor and control as desired. We are very happy with our purchase
Great fridge but could use minor improvements
[This review was collected as part of a promotion.] This is a great fridge, but needs a few functional design modifications to improve ease of use. The design is nice and modern and I really like how clean it looks. Definitely finger proof (as long as your hands aren’t covered). The UV sanitizer inside is a nice addition! The shelves are easy to move around for what works best for you and there is plenty of storage in the doors in both the fridge and freezer/ flex zones. The shelves in the freezer and flex zone pull out, which is amazing for easily finding what you’re looking for. The beverage zone is perfect, I use large water cups and the pitcher makes it so much quicker to fill my cup. The flex zone is a really cool feature, we plan on using it for drinks and a wine fridge. Overall I’m very satisfied with this fridge. A few things could do with adjustments. The ice maker is awesome and I love the ice bites, but the tray is kind of awful. The pieces that go in the front of the tray to hold the scoop just get in the way and make it super difficult to get ice and the back is really low so when the tray is full of ice and you try to scoop up ice it pushes ice off the back and they fall to the shelf below. My back would also appreciate if the ice shelf could be pulled out a little further. The handles on the bottom of the fridge doors are a kind of weird angle to turn my wrist. It would be nice if there was also a handle on the top. There’s also no cheese drawer, the junk drawer of the fridge, so there’s not really anywhere to easily store the small awkward shaped items. Right note I’m using a basket, but I’m going to have to see if I can find a drawer I can set on one of the shelves. Overall I really like this fridge. While it could use a few improvements, its design has been well thought out and it provides a new type of flexibility and a new approach to fridges.
Great Investment!
[This review was collected as part of a promotion.] I bought this fridge six months ago so I have gotten a really good feel for it’s quality & functionality by now. I am a foodie & the main cook & grocery shopper in my house so a great quality fridge is simply necessity for me. The first thing that caught my attention was obviously the gorgeous glass exterior. It is a stunningly beautiful, modern & unique looking fridge but as I examined the floor model in person I fell in love with the interior as well. I love the auto refill water pitcher. Used heavily by the whole family. I rarely buy water bottles anymore. It also has a water dispenser which I love for my five year old who can easily serve himself water without my help. I love how both of these features are on the inside of the fridge as opposed to the outside giving it a clean sleek look. On to the freezer… I didn’t think I’d love scooping out the ice from the little bins but now I actually prefer it because when we have company I can just pull the whole container out & there’s a bunch of ice ready to go. No need to stand there & noisily fill every cup at a traditional ice dispenser. I love the two different size ice cubes. Perhaps a bit extra but I personally love options! Next & probably our favorite & the thing our guests are always impressed with is that we use the bottom right portion as an mini fridge/adult beverage space. Another thing I love is how easy it is to clean. I’ve cleaned many fridges & this has been the only one I actually enjoy cleaning. No inaccessible cracks or nooks. Everything is easy to remove & wash. The glass cleans easily with regular glass cleaner or warm water & Dawn dish liquid. A couple things to note: make sure you check & wash the water pitcher frequently because ours has grown small bits of mildew if we don’t wash it often. The pitcher is very easy to take apart, wash & put back together. Also, the pitcher will not fill with water if you don’t put it precisely in place. Happens a several times a week especially because how heavily we use it. This fridge will beep if the door is not closed properly. Only annoying when you clean the fridge. It will alarm several times. I recommend downloading the app to alert your phone so your food doesn’t go bad. To conclude, sometimes you buy a product & when you use it you wonder if the people who created it actually tested it in real work environments but I feel like THIS product was actually used & tested because it just works & flows as a whole & any kinks have already been caught & fixed before it gets to the consumer. It’s well made. Well put together. Functional. Looks beautiful in my home. Guests always compliment & want to to more about it. Super happy over all with my refrigerator!
4 door flex zone bespoke A+++
[This review was collected as part of a promotion.] Purchased this fridge over 4 months ago. No probs so far. The dual ice makers are great and I will never have another fridge without an automatic refill pitcher- GAME CHANGER. On top of everything else the matte gray glass is beautiful. Love the fridge.
Best Upgrade!
[This review was collected as part of a promotion.] I have had this refrigerator for more than a month and I LOVE it! The space in the refrigerator is very large and is way more than I need, but it is great to have the added space when I need it occasionally. The look and design is amazing. I chose the color Blue and it definitely stands out in our kitchen. It is now the first thing that people notice when they come into our kitchen. I was first a little concerned about the size of the freezer, I though it might not be enough space, but now I have way more space than I need. In my last freezer, it was filled to the rim, and now I barely use 1 side completely and about a fifth part of the second freezer area. I love that the drawers in the freezer slide out because it makes storage so much easier and I can organize the food so much better. The best part of this fridge has definitely been the Dual Ice Maker! Every single person that I show it to is amazed and immediately say they want one too. The only negative review I have about this refrigerator is that although the ice maker is my favorite feature, it does take about 24 hours to completely fill the ice containers after being empty. I previously had a Samsung refrigerator and was very disappointed with it, but this refrigerator has been the best upgrade in appliances I have made.
Wow! Your BESPOKE looks amazing. Thank you for sharing this with us. ^Pat
Amazing refrigerator!
I love this refrigerator! It is very roomy. The self filling water pitcher saves time. I love the dual ice makers because they make 2 different sizes of ice. The freezer drawers that pull out make it so easy to find what you need. I wouldn't change a thing. We have had it almost a year and have had zero issues.
Beautifully Modern
[This review was collected as part of a promotion.] The doors make this the nicest refrigerator I have ever owned. The glass panels look amazing and the hidden water dispenser and pitcher is a great design that doesn’t use much space. The flex compartment is a great idea also. I love the fridge!
Nice look but the noise might stress you out.
Bought yesterday, and we love the design. One thing that may turn out to be a problem is it is loud. For anyone with auditory processing differences, this can be a huge issue. My ears are ringing, and I can not stop hearing it. I want to get earplugs for the noise. We previously had an Lg , this one has less space available. Our family is downsizing so this may not be an issue.
A quiet and correctly functioning appliance is what everyone wants, Jmeo. We're here to help with your Samsung refrigerator. A refrigerator is always quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check the resources below for more information. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why: https://www.youtube.com/watch?v=cain2xjBCQE We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may also refer to pages 73-74 to learn more about the regular sounds your refrigerator creates. https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145487586) to help our team pull up your information when you message us. Thank you! -Angelica