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Customer reviews for Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator for
Samsung Bespoke 23 cu. ft Counter Depth French Door Refrigerator
4.6 out of 5 stars
stars
358 ratings358 reviews
  1. 5 stars80% (285)
  2. 4 stars10% (36)
  3. 3 stars2% (7)
  4. 2 stars3% (11)
  5. 1 star5% (19)

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Showing 121-130 of 358 reviews
Apr 17, 2024
Reviewer name: sandman812
5 out of 5 stars
5 out of 5 stars review

James Bond of Appliances

[This review was collected as part of a promotion.] Check out this Samsung Bespoke Four-Door Flex Refrigerator! This refrigerator is like the James Bond of kitchen appliances—stylish, functional, and packing some serious innovation. Here’s the lowdown: The Cool Stuff: 1. Beverage Zone: Imagine a fridge inside your fridge. Yeah, that’s the Beverage Zone. It’s like the VIP section where filtered water hangs out, sippin’ on its fancy straw. And guess what? It’s my favorite feature. 🥤 2. Water Dispenser & Pitcher Magic: Need some H2O? You’ve got options. There’s a water and then there’s the pitcher—it’s like a hydration ninja, silently filling itself. Plus, it’s got a little basket for infused drinks. 3. Dual Ice Maker: This ice maker serves double duty. It makes cubed iceand bite-sized ice chunks. They’re stored in separate bins. There’s an app feature to make ice faster—perfect for impromptu parties. 4. Flex Zone: This fridge has a secret identity. One door, but it’s got a flex zone. Is it a freezer? Is it a fridge? It’s both! You can switch it up based on your mood. Feeling frosty? Freeze it. Craving freshness? Fridge it. It’s like a culinary superhero. 5. Express Yourself: The Bespoke series lets you pimp your fridge. Choose door panels that match your kitchen vibe or go wild with contrasting colors. It’s like giving your fridge a makeover. “Hey, fridge, you lookin’ fly!” The Verdict: If you’re all about customization, convenience, and futuristic vibes, this Samsung Bespoke Four-Door Flex Refrigerator is your jam. Whether you’re a foodie extraordinaire or a busy parent juggling life, it’s got your back. So go ahead, make your kitchen Insta-worthy.

Review from The Insiders
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Apr 3, 2024
Reviewer name: Notoriouslyimpatient
5 out of 5 stars
5 out of 5 stars review

Obsessed

[This review was collected as part of a promotion.] I am obsessed with my new fridge. We are completely renovating our kitchen, and this fridge came just in time. It looks so nice with our upgraded cabinetry as well as other appliances. But most of all, I love how organized it keeps me. The ability to customize the door panels as well as the four different compartments, make it one of my favorite refrigerators that I’ve had so far. All the food that I’ve put in it stays fresh. The beverage center is one of my favorites as well. I’ve gotten rid of my separate icemaker because now everything is incorporated into the fridge. I also love how much more space I have to not only store more items but also neatly organize them! I was able to get rid of second small fridge that we kept to store additional milk gallons or juice cartons etc. The refrigerator looks so sleek and modern but is super easy to maintain because the stainless steel is fingerprint resistant. That means my toddler isn’t constantly leaving prints on the bottom half of the fridge anymore. I love it so much.

Review from The Insiders
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Aug 14, 2025
Reviewer name: Costco buyer
1 out of 5 stars
1 out of 5 stars review

Do not recommend

I’m confirming the other reviews talking about the ice maker going out. About 7 months after owning it, one of the section stopped freezing all together. Now 12 months into owning it the ice maker stopped making ice, the came out to fix and 3 days later the entire unite stopped working. Everything had to be thrown out.

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410
reply from Samsung Care

Hello, We understand the dismay about what transpires with the refrigerator. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Aug 9, 2025
Reviewer name: Rebecca
1 out of 5 stars
1 out of 5 stars review

Be very cautious!

Be very careful - Samsung knows there are issues with this product and the ice maker. Purchased and ice maker froze and poured water ruining hardwood floor. Owned for just over a year. Called Samsung and they claimed it’s not their issue. Had to file homeowners claim- and after reading online this is a well known issue. Confirmed by multiple repair companies who have worked on our fridge. This should be illegal- will not purchase Samsung again!!

Review from Samsung US
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reply from Samsung Care

We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica

Aug 1, 2025
Reviewer name: KenM
4 out of 5 stars
4 out of 5 stars review

Ice Everywhere!!!!

Bought this 4 door flex unit and have had nothing but issues with the ice maker. Constantly have to clean out lower drawer that gets ice all inside of it. It continually builds a wall of ice in the rear corner of the ice tray preventing any new ice from back filling what we use. We essentially have to yank the drawer out to shift any ice from the rear to the front and chop out any formed ice wall in the back. For such an expensive fridge, this ice maker is horrible!

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410
Mar 18, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My Perfect Fridge

[This review was collected as part of a promotion.] I am just thrilled with my Samsung Bespoke Refrigerator! There are so many great features, and I will start with the finish. I got the Stainless Steel, and it is fingerprint resistant! I could have cleaned my previous refrigerator, and it always had streaks. My Bespoke refrigerator looks fantastic after a swipe and dry with a paper towel. The amount of storage is just what I need to accommodate the food I keep on hand. I love the adjustable shelves. It's great, the way you can personalize this refrigerator. The shelves in the doors really add to the amount of storage for milk and juice, and for so many condiments! I'm really loving this part Onto the beverage center. So smart to have the water behind the panel in the door. The pitcher makes it easy to fill up so quickly. This is another feature that is so easy to keep clean. I haven't done anything with the Flex feature yet, but I am thinking about it. How wonderful to have the option to go from freezer compartment to more fridge space and vice versa! I do love the ice trays that feature two different sizes of cubes and the included scoop. It is so much neater to use than my previous fridge. Not having handles is so nice, I don't miss them at all. It just makes the Samsung Bespoke Refrigerator that much more beautiful!

Review from The Insiders
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Jan 19, 2022
Reviewer name: go_to_the_window
5 out of 5 stars
5 out of 5 stars review

Excellent fridge!

[This review was collected as part of a promotion.] I bought this fridge for a new home. I absolutely feel in love with the design. The gray glass is sleek looking and super easy to clean. There is ample space for food in both the fridge and freezer section. The best part of this is the nugget ice. I love ice and it is now my favorite.

Review from Samsung US
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Jun 22, 2022
Reviewer name: NikkiSamFan
4 out of 5 stars
4 out of 5 stars review

Stylish and interchangeable!

[This review was collected as part of a promotion.] I've had my Bespoke 4-door flex fridge for a little more than a month. So far I'm happy with it overall. I can change the panels to suit my needs. For example, when I think about painting my kitchen, I can change the panels on my fridge to blend with the color. I'm not stuck with one look. Currently my top panels are Tuscan and the bottoms are matte black. My counter top is a blend of browns and blacks so it goes well. My only complaints are in the beverage center, if the top shelf is push in place you can't get a gallon of milk out. I may have it in the wrong place but can't confirm because the instruction manual doesn't provide enough instruction based on MY model.

Review from Samsung US
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Jan 17, 2022
Reviewer name: LilKatieJ
5 out of 5 stars
5 out of 5 stars review

Love love love this fridge.

[This review was collected as part of a promotion.] We purchased this fridge to replace an LG fridge that died after only 4 years of use (and had problems for long before it completely died). I LOVE everything about this fridge and wish I’d gotten it a lot sooner. The only thing I’m at all sad about is the ice bites. Let me be clear, I definitely prefer the ice bites to any other refrigerator ice I’ve ever had, but in a lot of places it’s sort of implied they are like a nugget ice but they are not, just very small, and still quite hard, ice cubes. Overall very pleased though. And even though this is the same size as the fridge I am replacing it fits a lot more food. We chose to purchase the navy glass panels and it looks very nice. My husband installed the panels himself quickly and easily. We bought neon dry erase markers and use the front of the fridge as a white board for family communication.

Review from Samsung US
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Mar 25, 2022
Reviewer name: WillInUtah
5 out of 5 stars
5 out of 5 stars review

We love this fridge!

[This review was collected as part of a promotion.] This is a pretty rad fridge, my brother thinks we live in an episode of “Cribs” now. Dual ice maker and flexible fridge are great as we have a chest freezer in the garage. We got the counter depth version and I’m glad we did. As you can see in the pictures it sticks out just enough to open the doors all the way, and with the large island we need the room there. Love the blue upper and gray lower panels, with the idea that we can change them in a few years if we want.

Review from Samsung US
Helpful?69OR4WZ4NTPD13575672410