This was a complete waste of money and time. I had high hopes of wonderfully grilled steaks in the comfort of home but ended up with completely uncooked meat on everything but the inside. This was after grilling at the highest setting for over an hour. Even though the steaks weren't cooked they sure managed to get every little part of the grill dirty. You can imagine how frustrating it was to have to clean before returning. When I told customer service I didn't think they should continue selling them because they were so awful, they said I was one of many. That should tell you everything.. If you buy it, it's your own fault..

I've had this about a month, used it several times and am very, very happy with it. I was cautious about it, but using by using the fan, there is no smoke or smell in the house. I've done the chicken parm with the lid on to melt cheese, fish, steaks and veggies and am super pleased. Easy clean up, I either just wash the parts off or put them in the dish washer, depending on how much they need washed. I watched the infomercial about 5 times before I pulled the trigger, and am so glad I did.

Ordered this the week before July 4th in hope of doing some indoor grilling for the 4th. It was delivered with a few days to spare so I was able to read instructions and prepare for my cook-in. To my surprise things went better than expected and gets better everytime I use it. Cooks much faster than an oven with no added heat in the house during the summertime. Great Alternative to using an oven and grilling without the smoke. Love the tray that allows you to add liquid smoke, cooking wines, and other flavors to enhance your grilling experience. True to the infomercial as far as the easy clean-up. Also easy to reassemble after washing. Glad I bought it!

wow, finally my husband cooked a steak Just Right! He has tendency to over cook them but i dont think you can with this, how tender they turned out! must be the water tray at the bottom that helps infuse moisture into the process. i wasnt home when he did burgers on it but he said they practically melted in his mouth. We havent tried much else yet but so far are Very Pleased. easy clean up too. thumbs up!

We are very pleased with the grill. We make almost anything on it. Love grilled veggies on it. Haven't tried the griddle yet. Only thing I'm not crazy about is having to take it all apart to add water before I use it, but I'm getting used to it. We are older and don't have an outside grill any more so it is great for us.

I have had my smokeless grill for a month, I love it. I have made steaks, chops, salmon filets. They grilled up great without smoking up my house or smell. I also made pancakes and eggs on the griddle. Absolutely no sticking when turning the food. The nonstick coating is great. A slight washing for cleaning no stuck on food. And the ease in using is terrific. I'm anxious to use for other recipes.

If I could give a rating of less than one star, I would have. The only time that I used the grill was to cook a batch of chicken legs. It took an hour and a half to cook one batch of them through. It would have been faster to roast them in the oven. I tried to wash the grease out of the underside of the griddle plate, and after three washings, some of the grease still remains in place. It's next to impossible to thoroughly clean after using the grill. Mine is now sitting in a corner collecting dust, I haven't even taken the time since soon after Christmas to remove the nuts from the cover handle so that I could box it up to toss it into the dumpster. I wouldn't even donate it to a recycling charity. I had purchased a second one as a Christmas Gift for a friend and neighbor, and I told him not to bother opening the box. It was a total waste of my hard earned money to buy two of these grills.

This grill works for my needs. We use it for hotdogs, burgers, chicken thighs, chicken nuggets, eggs, toast, pancakes and whatever else. The one bad thing is that you have to clean the bottom water tray area. If not, it smells really bad. The 2 grill plates are easy to clean. I would recommend this.

Junk, I bought in store on Sunday 1/19 used it and was not impressed. So I decided to try one more time on Tuesday for some chicken breast. It shut off in the midst of cooking, and when I turned it back on it did not maintain temperature. It really did not smoke, did not stay on long enough. It was so frustrating, after an hour of messing with it I put my chicken in the oven, cleaned it up and promptly returned it to the store. What a let down. totally not worth $99 of hard earned cash.

I have managed restaurants and have 27 years of cooking experience; seeing many, too many, cooking products and so many fail to measure up. I have used my grill making breakfasts, hot sandwiches, lunches and dinners - so very easy to use, food never sticks and clean-up is a breeze. I consider this the very best investments I have ever made - tell others I recommend your product