Used the grill first day I bought it. Worked great, no smoke. Disappointed that there was not a griddle plate or the recipe books included. This explains the lower price. I'm having hard time finding the griddle plate to purchase separately. My advise, buy the more expensive one somewhere else if you want the griddle plate.

This is only the 2nd time I've used it but both times I feel like I spend way too much time trying to make sure the lid is on correctly. I'm not sure how many washings the rubber seal is going to be able to take before it gives out. It already doesn't sit evenly.

This grill is OK but needs some improvement. Biggest problem is that it does not heat evenly. The left side is always cooler than the right side. This may be OK for some things, but not when you are cooking a full batch of something. This should be easy to fix by making the heating element a little longer. Once that is done, then we could move up on the stars.

I bought a couple of months a go and brought it back There wasn't anything wrong with it but to me it looked bigger out of the box. Unfortunately (for me) I don't have any counter space to put it. I just want to say to anyone that might want to purchase it that it is AWESOME.

I have only used it a couple of times but with very good results. It really fills the need for an electric grill that can be used on my balcony, on which open flames are prohibited. I have been experimenting with using foil wrapped hickory chips to enhance the flavor. It's moderately successful but I will keep tweaking the process.

I bought this a month or so ago and since I bought it I had 2 teeth removed and nerve damage in my mouth so the only things I can eat is strained food so I have not had any need to use it at all maybe in a few years, but my cats love climbing on it right now

Still getting used to this good product. It does what it says and produced food that tastes like it was cooked on the gas grill. They should provide the real cook book at no charge with it to take the guess work out of cooking. It is easy to clean but, it must be an every use chore without fail. ENJOY !

This is truly a smokeless grill. We cooked thick pork chops on it lat night; no smoke, and they were the most tender pork chops we'd ever eaten. Only one down side that we've found so far and that is a lack of cooking instructions for everyday fare. The downloaded recipes look really good, but there are no instructions for bacon, sausages, etc.

Total gimmick. The fan does nothing but blow the same smelly smoke under the unit and out into the air. The power is very week. Takes forever to cook anything and it does not taste like its been on a grill. Every time you press a button this loud annoying beep blasts out of this thing scaring my dogs. The temperature control is a joke. There's no way to tell what the temp really is. It goes up bu like 15 degree increments. It's too small, too heavy and way too much money for what this is, a gimmick.

We have exchanged the item and still having issues. This was a christmas gift from my daughter to her dad and was a dissappointment. When youbtake out a new item you expect it to work. After we exchanged the first one we rwalized rhe first one had already been returned before. The second one was missing a screw for the lid and still not working properly do to the poor craftmanship. I just got off the phone with customer service which told me to return it to walmart because they do not have wxtra screws to send out. He was rude and not helpful. The trouble shooting in the manual sucks and isnt hepful!! Tried searching youtube even. Does your unit not turn on? And you have put it together several times??? It’s not you its the product and the poor craftmanship. Dont feel bad both of the units we had wouldnt turn on either. But after looking at it carefully we figured it out on the sexond unit. If you flip over the control panel there is a button under the power button thst is supposed to make contact with a lever to allow it to turn on. You can push it in and press power and it will turn on. Once you let honir turns off. Then you can look he lever to do this is down in the hole but isnt made right to actually touch. I will be honest. After all thr work and frustration and no assistance from the company we added a tinfoil roll up and a screw in the center to give ours contact. Once it was rigged to work. We cooked hamburgere and shrimp skewers. They came out great!! The clean up was easy. As i am searching for other items. I see rhis brand and instantly run. I wont waste my money supporting them and make them feel like building stuff poorly is okay. We have the george foreman indoor grill and it works instantly well put together. Great buy!!! It’s a little big for my kitchen but you can use it inside or out