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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,394 ratings2,767 reviews
  1. 5 stars73% (2,479)
  2. 4 stars16% (539)
  3. 3 stars5% (173)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 421-430 of 2,767 reviews
Jul 1, 2024
Reviewer name: LindsayJ
3 out of 5 stars
3 out of 5 stars review

New & Improved, but not right for me

[This review was collected as part of a promotion.] I am very happy to see that OGX has reformulated however, this Biotin + Collagen shampoo is just not the right fit for my particular hair type. I have very fine, damaged, dry hair and it almost seems worse after using this. OGX does not test on animals and they use a gentler sulfate alternative (completely sulfate free) which are both things I look for in hair products. I absolutely love the rich, creamy texture/lather and amazing smell. It reminds me of blooming flowers with a hint of vanilla. The purple, stylish bottles are beautiful and easy to hold/dispense product from. It is an affordable option and may work well for others.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Customer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! With Love, OGX.

Sep 10, 2018
Reviewer name: heldbygod
2 out of 5 stars
2 out of 5 stars review

Mixed review

My daughter loved the way this shampoo & conditioner made her hair look and feel, but then she developed dandruff. This leaves me questioning: is it dandruff, product build-up, or what? Anyone else have a similar experience? Now we don’t know what to do to get her hair back to normal.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Customer Service

Let's chat so we can learn more about this. Give us a call at 1-866-999-8646 Mon-Fri, 9am-530pm ET. Hope to hear from you soon! XO, OGX

Jul 13, 2024
Reviewer name: ell_ofthedesert
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] This is a surprisingly great product. The shampoo with biotin and collagen has definitely made a difference in the health of my hair and my scalp. My hair feels amazing the smell is just so wonderful and I just love the fact that you can get this great product and such a great price. The packaging is just too cute and matches a lot of the purple in my bathroom I was just saying I really like this product I love the way it looks I like the style I like the smell and I like most definitely the way it makes my hair feel.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jul 24, 2024
Reviewer name: missdevidesi
5 out of 5 stars
5 out of 5 stars review

Smells amazing

[This review was collected as part of a promotion.] I absolutely love this shampoo! Smells amazing and my hair is very smooth and sleek for the entire week! No frizz!! I’m excited to see the positive biotin and collagen effects it’ll have on my hair!

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Dec 29, 2015
Reviewer name: mommyV18
5 out of 5 stars
5 out of 5 stars review

helps my dry scalp!!

I have had dry scalp since i was like 11. I have used so many different shampoos. Trying to find one that wont make my head go crazy with flakes. I have used ogx products before and loved them i used a few of their shampoos as well. And the biotin and collogin seems to work wonders for me. My dry dcalp is like 80% better. Love love love this product. Smells good. And does good. This is now the only shampoo that i use.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Aug 6, 2024
Reviewer name: lydiak36
5 out of 5 stars
5 out of 5 stars review

Great shampoo

[This review was collected as part of a promotion.] Smells absolutely incredible and you it lingers in your hair the entire day. The lather is great and my partner who has thinning hair has noticed and improvement in the past month. Not too steep of a price either especially if you have shorter hair.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Apr 8, 2020
Reviewer name: keyykii
5 out of 5 stars
5 out of 5 stars review

Hair Growth.

I have used this product for over a year, and I have 4a-4b hair. This product inspires so much growth in my hair, and allows it to absorb more water and nutrients to make it softer. If your goal for your hair is growth, this product is for you. The only downside is that it makes your hair harder to detangle, but it is definitely worth it.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care

We wouldn't expect this to make your hair difficult to detangle and we want to hear more. Check out the contact us page on our site and send us a message with your phone number, username and best time to reach you M-F 9AM-5:30PM ET. We hope to chat soon.

Jul 23, 2019
Reviewer name: Red head
5 out of 5 stars
5 out of 5 stars review

The volume is real!!

I used to have supper flat hair that would stick flat to my head no matter what I would do to lift it. But after one wash of this shampoo I noticed so much lift and volume in my roots, as soon as i brushed my hair through with my wet brush, i just stared at my reflection in the mirror with my mouth hanging open. Lol I couldn't believe how thick my roots looked and felt. Btw it smelled SO GOOD!! if you stuggle with thin, fine, and or flat hair this would be perfect for you.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from brand answer squad

yay! We're so happy to hear this!

Jul 18, 2024
Reviewer name: queent39
5 out of 5 stars
5 out of 5 stars review

great shampoo !

[This review was collected as part of a promotion.] this shampoo smells so good and my hair actually continues to smell like it afterwards which i love because it smells fresh and clean ! i do double cleanse and this has cleaned my hair very very good and is definitely supportive to its word ! would definitely repurchase !

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jun 5, 2023
Reviewer name: Sam
3 out of 5 stars
3 out of 5 stars review

Hair falling out!

I wanted a shampoo that helps keep my hair shiny and thick after brazillian treatment I had done worn out. I was wrong for choosing this, after 2nd use of big bottle I am ridiculously loosing hair to where it got really thin. I started blaming our water softener until I went for a vacation and use my regular shampoo when I am in the Philippines, after 2 weeks my hair fall out stopped and realized it was my shampoo back home! I still have 2 of these shampoo that id be happy to return to sams club when i go back to the states after my vacation. Do not buy!!!

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Hey there, we appreciate your bringing this to our attention. We want you to have a great experience with our products, and recognize your health is extremely personal and important. Please visit the Contact Us page on our website to connect with us so we can better help you! XO, OGX