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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,394 ratings2,767 reviews
  1. 5 stars73% (2,479)
  2. 4 stars16% (539)
  3. 3 stars5% (173)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 1-10 of 2,767 reviews
May 25, 2019
Reviewer name: Darcon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great shampoo

First of all I have very fine hair. From the first time I used it I loved it and my hair really looks and feels thicker. I am so happy I will be ordering this again.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks for the love!

Aug 17, 2026
Reviewer name: elmiraz2
5 out of 5 stars
5 out of 5 stars review

And what I especially love is that, since my hair tends to get oily, it stays fresh and clean for longer after using it. That's a big plus for me.

I've been using this shampoo for about two weeks, and I really love it! It gives my hair noticeably more volume and makes it feel fuller without weighing it down. The texture is pleasant, it lathers nicely, and my hair feels clean, soft, and fresh after washing. I also love that it's sulfate-free. Overall, I'm very happy with the results and would definitely recommend this shampoo!

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Aug 17, 2026
Reviewer name: ElmiraZ
5 out of 5 stars
5 out of 5 stars review

And what I especially love is that, since my hair tends to get oily, it stays fresh and clean for longer after using it. That's a big plus for me.

I've been using this shampoo for about two weeks, and I really love it! It gives my hair noticeably more volume and makes it feel fuller without weighing it down. The texture is pleasant, it lathers nicely, and my hair feels clean, soft, and fresh after washing. I also love that it's sulfate-free. Overall, I'm very happy with the results and would definitely recommend this shampoo!

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Jan 23, 2019
Reviewer name: Alicia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love this product

Works great if you have thin hair you can tell a difference between this product and others...I recommend The Shampoo and Conditioner.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks so much for the love!

Dec 16, 2020
Reviewer name: Sandflea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Try this great product.

Great shampoo. Only takes a small amount to give great sudsy shampoo. Leaves hair squeaky clean. Since I have been using this shampoo and conditioner, my hair has stopped coming out by the comb full.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Wow, we love that our shampoo is working for you! XO, OGX

Aug 1, 2020
Reviewer name: Serina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Customer

This too I have been used this biotin shampoo for years and still been using it,I love this brand, it smell so good , it makes my hair so thick, and also is so shine with the (conditioner) combine these two make my hair so healthy. Thank ‘s to Sam’s club still carry this brand. Also the price at Sam’s club it very good price.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Thanks so much for choosing OGX!

Nov 15, 2023
Reviewer name: SFLMarshal
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Could use less perfume, and a different color pump

This shampoo, as well as the associated conditioner, has way too much perfume. If you're wearing actual perfume, it's overpowered. Also, it's hard to tell which is which in the shower... it would be smarter to put different colored pumps to make that easy. The shampoo works well though.

Helpful?2A5KG02B1PNP2279694203
Mar 8, 2026
Reviewer name: Trish M.
3 out of 5 stars
3 out of 5 stars review

Fragrance bothered my nose

OGX Thick and Full Biotin and Collagen shampoo and conditioner for volume and texture. Purchased the shampoo and conditioner at my local drugstore. The products worked okay, but the fragrance (which I didn't care for) really bothered my nose, and my nose was still running even after I got of the shower. While I enjoy OGX products, this particular shampoo and conditioner are not for me.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jul 22, 2026
Reviewer name: Rksingh
1 out of 5 stars
1 out of 5 stars review

Worst shampoo

I bought last week and I found my hair become rough, lifeless after using this shampoo. I was so hopeful before using this shampoo but after a couple of uses I experienced that this is the worst shampoo I have used. Hair are so lifeless, rough and sticky. I am very much disappointed. Total waste of money.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Oct 19, 2022
Reviewer name: Mom Santana
1 out of 5 stars
1 out of 5 stars review

Do not buy

This shampoo does the whole opposite of what it claims to do. My daughter had very thick hair and ever since she started to use this shampoo, her hair has gotten so thin and breaks so much easier. My husband, son and myself noticed that as well, but my daughter was the most affected by it.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Hi there, thanks for sharing your feedback! Your family's health is our top priority, and we're here for you! We’d appreciate a chance to learn more about your experiences to help. When you have a sec, please visit our website and send us a message with your username, phone number, and best time to talk M-F, 9am-5:30pm EST. We look forward to hearing from you! XO, OGX