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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,375 ratings2,748 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (138)

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Showing 1-10 of 2,748 reviews
May 25, 2019
Darcon
5 out of 5 stars review

Verified Purchase

great shampoo

First of all I have very fine hair. From the first time I used it I loved it and my hair really looks and feels thicker. I am so happy I will be ordering this again.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks for the love!

Jan 23, 2019
Alicia
5 out of 5 stars review

Verified Purchase

Absolutely love this product

Works great if you have thin hair you can tell a difference between this product and others...I recommend The Shampoo and Conditioner.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks so much for the love!

Dec 16, 2020
Sandflea
5 out of 5 stars review

Verified Purchase

Try this great product.

Great shampoo. Only takes a small amount to give great sudsy shampoo. Leaves hair squeaky clean. Since I have been using this shampoo and conditioner, my hair has stopped coming out by the comb full.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Wow, we love that our shampoo is working for you! XO, OGX

Aug 1, 2020
Serina
5 out of 5 stars review

Verified Purchase

Customer

This too I have been used this biotin shampoo for years and still been using it,I love this brand, it smell so good , it makes my hair so thick, and also is so shine with the (conditioner) combine these two make my hair so healthy. Thank ‘s to Sam’s club still carry this brand. Also the price at Sam’s club it very good price.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Thanks so much for choosing OGX!

Jan 30, 2023
ShawnaJ
5 out of 5 stars review

Verified Purchase

Great shampoo & I'm not fluffing!!

This shampoo has quickly become one of my favorites. It smells absolutely amazing!! I have fine hair and this shampoo gives my hair fullness and body!! I love it!! My hair has also felt stronger, I’ve experienced less shedding and it is now growing longer too.

Helpful?2A5KG02B1PNP2279694203
Feb 7, 2018
Nancy
5 out of 5 stars review

Verified Purchase

Love this Shampoo

I buy it because it is sulfate free and it smells great.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks for the love!

Nov 15, 2023
SFLMarshal
4 out of 5 stars review

Verified Purchase

Could use less perfume, and a different color pump

This shampoo, as well as the associated conditioner, has way too much perfume. If you're wearing actual perfume, it's overpowered. Also, it's hard to tell which is which in the shower... it would be smarter to put different colored pumps to make that easy. The shampoo works well though.

Helpful?2A5KG02B1PNP2279694203
Mar 8, 2026
Trish M.
3 out of 5 stars review

Fragrance bothered my nose

OGX Thick and Full Biotin and Collagen shampoo and conditioner for volume and texture. Purchased the shampoo and conditioner at my local drugstore. The products worked okay, but the fragrance (which I didn't care for) really bothered my nose, and my nose was still running even after I got of the shower. While I enjoy OGX products, this particular shampoo and conditioner are not for me.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Aug 24, 2025
Junker
1 out of 5 stars review

Not satisfied

My hair doesn't feel moisturized and nourished after using the biotin and collagen shampoo and conditioner. It actually feels somewhat dry and brittle. I have to use an additional spray, leave in conditioner to comb through my hair more easily. I purchased the large bottles as I've used several OGX shampoos and conditioners with satisfying results. I'm going to return these.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Sep 7, 2025
Ha-melmahey
1 out of 5 stars review

You once had the perfect cosmetic Unicorn.

Thank you for at least putting a black label (signifying doom for my hair) on the new formula - helps me recognize and avoid now 👍 That is the last compliment I will be giving this terrible new formula. I was such an advocate for your older product to my family & friends going through Perimenopause, that I was accused of being on commission! Well singing your praises has now definitely stopped. Since your new formula seems to be stripping all the goodness out of my hair, that your last amazing formula helped build. After using for so many years. My hair is now feeling flat, brittle & dry. You created a rare thing - the perfect cosmetic unicorn. Then shot it!!! Why!?! Please read your once loyal customer base RECENT reviews, we need the option of the old formula returning

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203