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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,394 ratings2,767 reviews
  1. 5 stars73% (2,479)
  2. 4 stars16% (539)
  3. 3 stars5% (173)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 31-40 of 2,767 reviews
Jun 20, 2026
Reviewer name: YasmínP
5 out of 5 stars
5 out of 5 stars review

This biotin shampoo leaves your hair soft, silky, and with a lovely scent.

This shampoo promotes hair growth, has a rich scent, and leaves your hair soft and silky. Apply it to your scalp and massage while washing. It also helps with dryness and split ends.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Mar 23, 2022
Reviewer name: Jimyab
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great, try it!

I have an allergy using some hair shampoos, but not with the Biotin & Collagen. That is why I tried B&C. I like what it does with my hair and have no itchy scalp afterwards.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We love to hear this! XO, OGX

Oct 9, 2020
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

The Formula Has Changed

I had previously bought a bottle of this same shampoo from Sam's club and it worked great! I recently restocked this month and it is not the same, my hair now get oily within one day of shampooing!

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Oh no! We're sorry to hear this. We'd love to learn more so we can help you find a better match for your hair! Please head to the Contact Us page on our website and send us a message with your username, phone number, and the best time for us to reach you between 9-5:30PM ET, Monday through Friday. We hope to hear from you soon! XO, OGX

Sep 13, 2022
Reviewer name: Sophied23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely the BEST shampoo available!!

Love, love, love this shampoo. I can't say enough positive things about it! I highly recommend this for anyone that wants to keep their hair beautiful & lush!

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We love, love, love this review and we're happy you're a fan of our Thick & Full + Biotin & Collagen Shampoo! Thanks for sharing! 💖 XO, OGX

Aug 30, 2021
Reviewer name: DWallace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good shampoo; strongly scented

The shampoo does its job of making my hair feel clean and manageable, but it’s too strongly scented for me. I don’t have allergies to perfumes, but would recommend that anyone who does should be cautious about trying this.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We're happy to hear you enjoyed our Shampoo but are sad you disliked the scent. We'll pass along your feedback to our team! XO, OGX

Apr 12, 2023
Reviewer name: Cynthia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smells greata

Some recommend this shampoo because I was loosing too much hair. I just started using it hopefully it works. It smells great and I love how my hair feels.

Helpful?2A5KG02B1PNP2279694203
Mar 6, 2026
Reviewer name: AnnaM
5 out of 5 stars
5 out of 5 stars review

Bouncy hair revival

Bought this in error as thought it was the anti brassy one! Used it and it was blooming lovely. Hair felt nourished and revived. Menopausal hair has left it limp and this gave it back its bounce! Scent was lovely as well

Review from influenster.com
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Sep 6, 2025
Reviewer name: svf9
1 out of 5 stars
1 out of 5 stars review

New formula

The new OGX Biotin & Collagen shampoo formula is not working for my hair. Please bring back the original formula — it had the perfect texture, fragrance, and effect.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Mar 11, 2026
Reviewer name: AngelG
5 out of 5 stars
5 out of 5 stars review

Good product.

good product I always love the use of the best that e tested me good effect on the hair I like very much how it leaves the hair I recommend good effect ase

Review from influenster.com
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Mar 26, 2026
Reviewer name: KaylaS
5 out of 5 stars
5 out of 5 stars review

Volume and good scent

Used this shampoo for the longest time. Scalp feels fresh and clean after, does not weigh down fine hair. The volume when matched with the conditioner is insane for someone who has hair flat against their head. Smells good and isn't drying.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203