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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,381 ratings2,754 reviews
  1. 5 stars73% (2,469)
  2. 4 stars16% (537)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 11-20 of 2,754 reviews
Aug 8, 2021
Tamarick
1 out of 5 stars review

Verified Purchase

Returned product

Returned it because there is a law suit claiming it makes your hair fall out. No thank you.

Helpful?2A5KG02B1PNP2279694203
Mar 8, 2026
Trish M.
3 out of 5 stars review

Fragrance bothered my nose

OGX Thick and Full Biotin and Collagen shampoo and conditioner for volume and texture. Purchased the shampoo and conditioner at my local drugstore. The products worked okay, but the fragrance (which I didn't care for) really bothered my nose, and my nose was still running even after I got of the shower. While I enjoy OGX products, this particular shampoo and conditioner are not for me.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Mar 23, 2022
Jimyab
5 out of 5 stars review

Verified Purchase

Great, try it!

I have an allergy using some hair shampoos, but not with the Biotin & Collagen. That is why I tried B&C. I like what it does with my hair and have no itchy scalp afterwards.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We love to hear this! XO, OGX

Sep 13, 2022
Sophied23
5 out of 5 stars review

Verified Purchase

Absolutely the BEST shampoo available!!

Love, love, love this shampoo. I can't say enough positive things about it! I highly recommend this for anyone that wants to keep their hair beautiful & lush!

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We love, love, love this review and we're happy you're a fan of our Thick & Full + Biotin & Collagen Shampoo! Thanks for sharing! 💖 XO, OGX

Aug 30, 2021
DWallace
4 out of 5 stars review

Verified Purchase

Good shampoo; strongly scented

The shampoo does its job of making my hair feel clean and manageable, but it’s too strongly scented for me. I don’t have allergies to perfumes, but would recommend that anyone who does should be cautious about trying this.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

We're happy to hear you enjoyed our Shampoo but are sad you disliked the scent. We'll pass along your feedback to our team! XO, OGX

Apr 12, 2023
Cynthia
5 out of 5 stars review

Verified Purchase

Smells greata

Some recommend this shampoo because I was loosing too much hair. I just started using it hopefully it works. It smells great and I love how my hair feels.

Helpful?2A5KG02B1PNP2279694203
Sep 6, 2025
svf9
1 out of 5 stars review

New formula

The new OGX Biotin & Collagen shampoo formula is not working for my hair. Please bring back the original formula — it had the perfect texture, fragrance, and effect.

Review from ogxbeauty.com
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Mar 13, 2019
Marc
2 out of 5 stars review

Verified Purchase

Dries the scalp

My 19 year old son used this and said it dried his hair out and I thought he was just being picky but after trying it for about a week, my scalp got dry and became itchy. I used the shampoo along with the conditioner. It was light but didn't like the drying.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

We want to learn more about this. Please check out the contact us page on our website and send us a message. Be sure to include the best time to reach you Monday-Friday 9AM-5:30PM ET, your phone number and username. We hope to chat soon!

Feb 24, 2023
MH in ME
5 out of 5 stars review

Verified Purchase

Product 5 stars, shipping 0 stars

While the product deserves 5 stars, the shipping does not. Consider picking up curbside or in-store. I had it shipped. Big mistake. The bottle was not secured or bagged separately from my other food items in my order. Everything was covered in shampoo. The remaining product in the bottle is excellent and I will buy it again, at the store.

Helpful?2A5KG02B1PNP2279694203
Mar 25, 2021
Christine
2 out of 5 stars review

Verified Purchase

My hair look like I was electrocuted

This is my first purchase of OGX Shampoo. My hair has lost it's body over the years so I decided to try this Shampoo. It's a good Shampoo. I let my hair air dry and it made my hair frizzy and very fly away. Can't imagine if I had used my blow dryer what it would have looked like.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Hey there! We're bummed your first time using our shampoo made your hair frizzy. We'd like to chat to learn more about this, please visit our website and go the Contact Us page. From there leave us your username, the best time and place to reach you at. Let's chat soon! XO, OGX