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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,375 ratings2,748 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (138)

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Showing 431-440 of 2,748 reviews
Aug 5, 2024
babypluto07
5 out of 5 stars review

Great scent and adds volume

[This review was collected as part of a promotion.] I really loved reviewing this product as I suffer with really thin hair. This shampoo smells amazing and you get a lot in the bottle which lasts a long time as a little goes along way. My hair was left feeling incredibly soft and it was thicker with volume after one use. I also found that even with the humidity, my hair still held up using this product! 

Review from influenster.com
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Aug 12, 2020
KitKat
2 out of 5 stars review

Turns to Gel

I've been using this shampoo and conditioner for years. Have loved it until recently. For some reason the shampoo, after a week or so, turns to a hard gel in the container. The first time it happened I thought it was just a fluke but this 2nd container has done it also. I wash my hair every day so it's not like it sits for long periods of time.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Service

Hey there, thanks for leaving your review! We wouldn't expect this at all, so we'd love to chat more and help! Please visit the Contact Us page on our website and send us a message with your phone number, username, and best time to reach you from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon! XO, OGX

Oct 16, 2024
SheilaO
4 out of 5 stars review

Unhappy with the new formula

I used to love this shampoo and conditioner (it had a light purple in color to it) but since they changed the formula (now the shampoo is clear in color and the conditioner is white) it doesn’t work as well anymore. I have a full head of fine wavy hair. The old formula gave my waves extra body, fullness and bounce. The new formula doesn’t seem to do anything for my hair except leave me with droopy waves without much bounce or fullness - so that’s a bummer :( I wish they would offer both old and new formulas Until then, I’m trying/exploring different shampoos/conditioners off by other companies.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from OGX Beauty

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Apr 25, 2020
Anonymous
5 out of 5 stars review

This is by far my favorite drug store shampoo! I love it! It makes my hair feel soft and smooth, and when my hair dries it looks silky and shiny, overall it makes my hair look so healthy! It has also helped me with hair growth! It’s amazing! 10/10 I highly recommend it!

Review from influenster.com
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Jul 25, 2015
ashley129
5 out of 5 stars review

First Use

I bought this product last night and used it for the first time. My hair has always been badly damaged from dying it and using a straightener. My hair feels like it has never been touched by any chemicals, heat, etc. I strongly recommend this product to anyone whose hair is basically fried and brittle!

Review from ogxbeauty.com
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May 9, 2021
Dayath dal
1 out of 5 stars review

Difference in the consistency

Hi I been using this shampoo for a very long time but I bought this new ph levelled shampoo but it looked a bit different it was a bit liquidity and light shade of purple which is different from the one I have previously used. I’m not sure could you please confirm is this is something I have to worry about????

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thanks so much for giving it a try! We were expecting some better benefits. Head over to the Contact Us page and send us a message, we'd love to gather some details on the results you saw. Just include your username, phone number, and Email so we can connect with you. Chat soon! XO, OGX

Sep 15, 2020
morgank61
5 out of 5 stars review

I really like the OGX brand! This is my favorite one. The smell is awesome. It doesnt leave any waxy build up and definitely feels like a more natural product. My hair is fairly thick already so Im not sure it necessarily helps in the thickness aspect.

Review from influenster.com
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Aug 26, 2020
mega14
5 out of 5 stars review

This shampoo is fantastic! This makes my hair feel super smooth, soft and thicker! This also gives it a beautiful shine. It smells wonderful and is also sulfate free. I switch up shampoos constantly and this has to be one of my favorites. It makes me feel very fresh and clean and gives my hair a ton of volume. This makes my hair look and feel healthy again. This is perfect for my dry and damaged hair. I am very satisfied and want to buy more. I recommend trying this! I

Review from influenster.com
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Sep 29, 2016
rowiehz
3 out of 5 stars review

Not a Product for Me, Unfortunately

I really wanted to love this shampoo; it smells great, is paraben-free and also contains biotin. Unfortunately, every time I use this shampoo my hair is greasy again by the end of the day and I have to wash my hair the next day with a different shampoo to get the residue out. Maybe this product works for others, but not for me. On the bright side, my hair has been growing a bit faster since I started using this shampoo, but it doesn't make up for having to wash my hair daily. I only use this shampoo about once a week now for the biotin benefits.

Review from ogxbeauty.com
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reply from brand answer squad

We're sorry to hear about your experience! Have you tried our Niacin & Caffeine line? It's a lighter formula that we think would be a great fit for your hair. :) <3, OGX

Jun 29, 2024
trant30
5 out of 5 stars review

OGX Biotin & Collagen Shampoo: Boosting Volume and Shine for Fuller-Looking Hair

[This review was collected as part of a promotion.] I received this product in courtersy of Influenster for my honest review OGX Biotin & Collagen Shampoo has been a fantastic addition to my hair care routine, leaving my hair feeling thicker, fuller, and incredibly soft. The blend of biotin, collagen, and hydrolyzed wheat protein adds noticeable volume and shine without weighing my hair down, making it a go-to for achieving healthy, lustrous locks.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203