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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,380 ratings2,753 reviews
  1. 5 stars73% (2,469)
  2. 4 stars16% (537)
  3. 3 stars5% (172)
  4. 2 stars2% (63)
  5. 1 star4% (139)

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Showing 331-340 of 2,753 reviews
Dec 16, 2020
namhar
5 out of 5 stars
5 out of 5 stars review

Yes yes 1000% yes! I switched over from Ogx’s Coconut Milk shampoo (which smells soooo good) to this one because my hair has been getting thin, shedding and lacks volume/life. I’ve been using it for one month and wow what a difference! Of course I stepped up my overall hair game but I can honestly say this shampoo is the foundation to my #hairhealth.

Review from influenster.com
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Oct 12, 2020
oliviadfbb9
5 out of 5 stars
5 out of 5 stars review

I like this shampoo. It smells great and cleans well. I feel like it also gives my hair some texture which is great for styling. I have the matching conditioner which I feel does not give my hair as much hydration as I need, but it's great for someone looking for lighter conditioning.

Review from influenster.com
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reply from Consumer Care

We'd love to learn more! Send us a message at the "Contact Us" tab. Hope to hear from you soon!

Sep 29, 2016
rowiehz
3 out of 5 stars
3 out of 5 stars review

Not a Product for Me, Unfortunately

I really wanted to love this shampoo; it smells great, is paraben-free and also contains biotin. Unfortunately, every time I use this shampoo my hair is greasy again by the end of the day and I have to wash my hair the next day with a different shampoo to get the residue out. Maybe this product works for others, but not for me. On the bright side, my hair has been growing a bit faster since I started using this shampoo, but it doesn't make up for having to wash my hair daily. I only use this shampoo about once a week now for the biotin benefits.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from brand answer squad

We're sorry to hear about your experience! Have you tried our Niacin & Caffeine line? It's a lighter formula that we think would be a great fit for your hair. :) <3, OGX

Feb 20, 2021
Lin249
1 out of 5 stars
1 out of 5 stars review

Turned jelly like after a few months

I still have about a quarter of the bottle left and it suddenly turned to a gelatinous consistency. It was harder to get out of the bottle, but I still used it. Afterwards there were crusty chunks of dried shampoo stuck to my hair since it did not wash out properly. I’ve tried lathering it before use and rinsing out well, but every time there is residue left in my hair. I was enjoying the shampoo before, but not it seems unusable with a decent amount of the bottle left

Review from ogxbeauty.com
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reply from Consumer Service

Thanks for the review! We wouldn't expect this to happen and we'd love to chat more with you about your experience. Please follow this link to send us a message with the best time to contact you. https://www.ccc-consumercarecenter.com/UCUConfiguration?id=a0758000007KQ5V

Jul 4, 2024
AriannaP
5 out of 5 stars
5 out of 5 stars review

Favorite shampoo

[This review was collected as part of a promotion.] I’ve been using this product and love how my hair feels and looks after I blow it out. I have curly, fine hair and this has helped thicken it up. The scent smells very luxurious, kind of reminds me of a spa shampoo.

Review from ogxbeauty.com
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Sep 20, 2018
Anonymous
5 out of 5 stars
5 out of 5 stars review

I keep going back to this kind of OGX shampoo and conditioner, and I love these! I notice a difference in my hair, since it’s so thin I want something to help with that. The scent is like a sultry clean scent, and doesn’t ruin my color if I have any in my hair!

Review from influenster.com
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Jun 30, 2020
celestebatista
5 out of 5 stars
5 out of 5 stars review

The best shampoo I ever try, my hair is a fine type and it become softer and manageable when I used this shampoo, I also uses relaxing oftentimes and this product make my hair easy to manage. This product smell good and have a lot vitamins for any hair type.

Review from influenster.com
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Feb 24, 2025
Applesarefruit
1 out of 5 stars
1 out of 5 stars review

New formula is crap

This used to be my favorite shampoo!! But since the formula was changed it leaves my hair so greasy and stringy…. Been using it for years and the new big bottle I just opened is going to the trash. Don’t recommend this if you have oily hair! I don’t use conditioner and I dry my hair- still gross after all that.

Review from ogxbeauty.com
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Sep 27, 2020
galibf
4 out of 5 stars
4 out of 5 stars review

I purchased this to give my hair the extra volume that I felt like it was lacking, and overall it is a good shampoo product; has a nice scent that stays past the shower, and it lathers nicely. I have no problems with it, but I dont think I will be getting this again as it is not the one for me.

Review from influenster.com
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Aug 14, 2019
sadaselects
3 out of 5 stars
3 out of 5 stars review

This was an okay conditioner. I bought it because of the biotin and collagen additives because I needed something to strengthen my hair. It might’ve slightly helped in that department, but I wasn’t too thrilled at how my hair would feel afterwards. It wasn’t as soft as I’d like it to feel. If you’re looking for softness and manageability, this isn’t it.

Review from influenster.com
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