We're very sorry to hear about the confusion. We encourage you to reach out to Sam's Club's Customer support to learn more about the variety pack. Please check them out here: https://help.samsclub.com/?xid=ftr:help-center. If you have any product-related questions or concerns, you can follow us through this link: https://www.purina.com/contact-us, as we're happy to help! -The Friskies Team

We're sorry to learn that your cats didn't enjoy Friskies Cat Food – Glaz’d & Infuz’d – With Gravy Glaz’d Chicken. Please understand that retail stores determine the final price of products. We want to gather more information about their preferences and help you find food they might love. Please get in contact with us by following this link: https://www.purina.com/contact-us. -The Friskies Team

Thank you for your feedback. We're sorry to hear that the Glaz'd & Infuz'd varieties in the Friskies Pate Variety Pack were not a hit with either of your cats. We know it's disappointing when a product doesn't meet your pets' expectations, and we appreciate you letting us know. We'd love to learn more about your cats' preferences and help recommend other Friskies options they may enjoy. Please contact us here: https://www.purina.com/contact-us/. – The Friskies Team