We're very sorry to learn about your experience. The situation you encountered is an unusual occurrence and certainly not typical of our product. We'd like to provide further help and better understand their experience. Please give us a call at 800-778-8864. We're available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. - The Friskies Team

Thanks for the feedback as well as your support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Friskies Team

We appreciate your continued support and thank you for letting us know about your experience. We're sorry to hear that your cat dislikes the new Glaz'd & Infuz'd varieties in the Purina Friskies Paté Wet Cat Food Variety Pack. We understand how disappointing it can be to purchase a product you've trusted for years only to find that some of the new flavors are not accepted by your cat. We'd like to learn more about your cat's preferences and help find a better fit. Please contact us at https://www.purina.com/contact-us/ when convenient. – The Friskies Team

Thank you for sharing your feedback on our Friskies Glaz’d & Infuz’d With Gravy Glaz’d Wet Cat Food, and we're sorry to hear that your cats did not enjoy the recipe. The Glaz’d & Infuz’d line includes flavors like shrimp, crab, and chicken, and each recipe is formulated as a complete and balanced wet cat food made with super‑chunky morsels coated in a thick gravy glaze, with garden veggies. To learn more about these formulas, please visit here: https://www.purina.com/cats/shop/friskies-glazd-infuzd-with-gravy-12-count-chicken-crab-shrimp-wet-cat-food-variety-pack. We understand that every cat has their own texture and flavor preferences, and we appreciate you taking the time to let us know about your experience. We will share your experience with our team members. We want to offer our help and learn more about your cats' experience. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team

We appreciate you taking the time to share your feedback. We're sorry to hear that the Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate were not a hit with your cats and that even your usually enthusiastic eater wasn't interested. We understand your disappointment. We'd welcome the opportunity to learn more about your cats' preferences and assist you further. Please contact us at https://www.purina.com/contact-us/. – The Friskies Team

We're sorry to hear that your cats didn't like this variety pack and about their experience, we hope they're doing fine now. Please know that satisfying our consumers and ensuring the healthy lives of pets are always our highest priorities. We'd like to provide further help and better understand their experience. Please give us a call at 800-778-8864. We're available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. - The Friskies Team

Thanks for sharing your experience with us. We're sorry to hear that you received the wrong Friskies recipe. We highly advise that you contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with shipping or substitution-related concerns. We truly value your support and invite you to contact us for any other questions or concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

We're very sorry to learn that you received Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate in this condition. The situation you encountered is an unusual occurrence and certainly not typical of our product. Please know that satisfying our consumers and ensuring the healthy lives of pets are always our highest priorities. We want to learn more information and offer our help, as we're happy to assist. Please get in contact with us by following this link: https://www.purina.com/contact-us. -The Friskies Team

We’re sorry to hear this has been so frustrating, especially when your cats rely on pâté and now won’t eat part of the pack. That can definitely feel like a waste. Friskies variety packs are designed to offer a mix of textures and flavors, but it’s clear the Glaz’d & Infuz’d option isn’t a good fit for your cats. The team would like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

We appreciate you taking the time to let us know about your experience. We're sorry that Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate wasn't a hit with your cats. We'd like to better understand their preferences and recommend options they may prefer. Please contact us at your convenience using this link: https://www.purina.com/contact-us/. - The Friskies Team