Thank you so much for your wonderful comment as well as your continuous support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team

Thanks for the feedback as well as your support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Friskies Team

Thank you so much for your wonderful comment as well as your continuous support. For any other questions or concerns, don't hesitate to contact us at https://www.purina.com/contact-us. - The Friskies Team

Thank you for sharing your feedback on our Friskies Glaz’d & Infuz’d With Gravy Glaz’d Wet Cat Food, and we're sorry to hear that your cats did not enjoy the recipe. The Glaz’d & Infuz’d line includes flavors like shrimp, crab, and chicken, and each recipe is formulated as a complete and balanced wet cat food made with super‑chunky morsels coated in a thick gravy glaze, with garden veggies. To learn more about these formulas, please visit here: https://www.purina.com/cats/shop/friskies-glazd-infuzd-with-gravy-12-count-chicken-crab-shrimp-wet-cat-food-variety-pack. We understand that every cat has their own texture and flavor preferences, and we appreciate you taking the time to let us know about your experience. We will share your experience with our team members. We want to offer our help and learn more about your cats' experience. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team

We sincerely apologize for the condition in which you received your Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate and we regret any inconvenience this may have caused. Please know that Purina carefully produces and packages its products to ensure they reach consumers in excellent condition. What you experienced is not typical, and we truly appreciate you making us aware. We would like the opportunity to gather more information so we can better understand the situation and offer the appropriate assistance. Please contact us at 1-800-778-8864. We're available Monday through Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Friskies Team

We’re sorry to hear your cat isn’t enjoying the new Friskies Glaz’d & Infuz’d With Gravy Glaz’d Chicken Wet Cat Food and had this experience. Cats can be sensitive to changes in their diet, so we recommend consumers introduce a new food over a period of 7 – 10 days. The first day, we recommend mixing 10 percent of the new food with 90 percent of the current food. This gradual process helps prevent issues such as refusal to eat, vomiting, or diarrhea that can occur with sudden diet changes. The quality, health, and safety of our consumers' cats are our priorities. We want to offer our help and learn more about their experience. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST) or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team