We're sorry to hear the Glaz'd & Infuz'd varieties were disappointing and didn't meet your expectations for a pâté recipe. We understand your frustration with the texture and convenience, especially during busy mornings. We want to learn more about your experience and lend a helping hand. Please get in touch with us through our website https://www.purina.com/contact-us. -The Friskies Team

Thank you for sharing your experience with us. We're very sorry to hear that your Purina Friskies Pate Wet Cat Food Variety Pack with Glaz'd and Infuz'd included 10 cans that were not pâté varieties. We understand how frustrating it can be when the product you receive isn't what you expected. For concerns related to order substitutions or fulfillment, we recommend contacting Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are best equipped to assist with issues involving online orders and product selection. We truly appreciate your support, and if you have any additional questions or concerns, please don't hesitate to reach out to us directly at https://www.purina.com/contact-us. – The Friskies Team

We're sorry to hear the new Glaz'd and Infuz'd recipe wasn't a hit with your cats, and to know that your friend's cat became sick. We'd like to provide further help and better understand their experience. Please give us a call at 800-778-8864, Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. - The Friskies Team

We’re sorry to hear how frustrating this has been, especially after years of buying the same variety pack. It’s disappointing when a new flavor is added and your cats won’t eat it, leaving you with cans that go to waste. Thanks for the “feed” back. Your cats have excellent taste. It sounds like the Glaz’d & Infuz’d recipe just isn’t getting those whiskers twitching. Our team would like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link:https://www.purina.com/contact-us. - The Friskies Team

We're very sorry to hear about your experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate, and truly hope your cats are feeling much better now. Situations like this are taken very seriously because your pets’ health and safety matter so much. It would be appreciated to learn more and offer support. Please call us at 1-800-778-8864 whenever you have a chance. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT), and would be glad to assist. Looking forward to speaking with you. - The Friskies Team

We’re really sorry to hear how frustrating this has been, especially after sticking with the same pâté pack for so long. It’s completely understandable to feel upset when the product changes and your cats won’t eat part of it. Friskies variety packs are designed to include different textures, but it’s clear the Glaz’d & Infuz’d option isn’t a good fit for your cats. Our team would like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

We're sorry to hear that you received Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate in this condition. We carefully produce and package our products to ensure they reach consumers in excellent condition. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us - The Friskies Team