We are truly sorry to hear your cats' experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate, and we sincerely apologize for any inconvenience this has caused. The situation you encountered is an unusual occurrence, and certainly not typical of our product. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We’d love to gather more details to better understand your experience and provide assistance. When time permits, please reach out to us directly at https://www.purina.com/contact-us. - The Friskies Team

We appreciate you sharing your thoughtful approach, your vet makes a great point about introducing different textures and flavors. We’re sorry to hear this one wasn’t a good fit for your cats. We understand how picky they can be, especially when they have a preference for shredded textures. Friskies Paté Turkey & Giblets Dinner is crafted with a smooth texture and designed to provide complete and balanced nutrition, but we know not every recipe will appeal to every cat. We'd like to learn more about their preferences and help you find the appropriate recipe for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you for reaching out. We're sorry to hear you had this experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Friskies Team

We're very sorry that you received Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate in this condition. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with your questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Friskies Team

Thank you for sharing this with us. We’re truly sorry to hear how concerning and frustrating this situation was, especially when you’re carefully managing your cat’s food allergies. We completely understand how important accurate ingredient information is when your pet’s health depends on it. We appreciate you taking the time to double‑check the ingredient list and bringing this discrepancy to our attention. Ingredient details on retailer’s websites, including Sam’s Club, are managed by the retailer, and we understand how differences between those listings and our official information can lead to confusion. For help with the product listing on Sam’s Club or your purchase, we recommend contacting their Customer Support team here: https://help.samsclub.com/?xid=ftr:help-center. We’d also appreciate the opportunity to learn more about your situation and to help you find options that are safe for your cat. Please feel free to reach out to us directly at https://www.purina.com/contact-us. -The Friskies Team