We truly appreciate your feedback and continued support. If you have any additional questions or concerns, please don’t hesitate to reach out to us through our https://www.purina.com/contact-us. We’re always happy to help. — The Friskies Team

We're very sorry that you received Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate in this condition. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with your questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Friskies Team

We sincerely apologize for the condition in which you received your Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate and we regret any inconvenience this may have caused. Please know that Purina carefully produces and packages its products to ensure they reach consumers in excellent condition. What you experienced is not typical, and we truly appreciate you making us aware. We would like the opportunity to gather more information so we can better understand the situation and offer the appropriate assistance. Please contact us at 1-800-778-8864. We're available Monday through Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Friskies Team

Thank you for sharing your feedback on the packaging of Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate. We're pleased to hear that you think the product itself is great, but we're sorry to learn about the issues you've experienced with the cardboard packaging adhesive releasing and causing products to fall. We appreciate you bringing this concern to our attention, as well as your continued support. Rest assured that your comments will be shared with the appropriate department for review. If you need any assistance, please feel free to contact us at https://www.purina.com/contact-us. We're always here to help. - The Friskies Team

We're sorry to hear that the Purina Friskies Pate Wet Cat Food Variety Pack with Glaz'd & Infuz'd and Friskies Pate wasn't a favorite with your cats. We know every cat has unique tastes and preferences, and we'd love the opportunity to learn more about what they enjoy so we can help find a recipe that's a better fit for them. When you have a moment, please reach out to us at https://www.purina.com/contact-us/. We look forward to speaking with you and helping make mealtime more enjoyable for your feline family. – The Friskies Team

We appreciate you taking the time to share your feedback. We're sorry to hear that the Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate were not a hit with your cats and that even your usually enthusiastic eater wasn't interested. We understand your disappointment. We'd welcome the opportunity to learn more about your cats' preferences and assist you further. Please contact us at https://www.purina.com/contact-us/. – The Friskies Team

Thank you for sharing your feedback on our Friskies Glaz’d & Infuz’d With Gravy Glaz’d Wet Cat Food, and we're sorry to hear that your cats did not enjoy the recipe. The Glaz’d & Infuz’d line includes flavors like shrimp, crab, and chicken, and each recipe is formulated as a complete and balanced wet cat food made with super‑chunky morsels coated in a thick gravy glaze, with garden veggies. To learn more about these formulas, please visit here: https://www.purina.com/cats/shop/friskies-glazd-infuzd-with-gravy-12-count-chicken-crab-shrimp-wet-cat-food-variety-pack. We understand that every cat has their own texture and flavor preferences, and we appreciate you taking the time to let us know about your experience. We will share your experience with our team members. We want to offer our help and learn more about your cats' experience. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team