Thank you for sharing your feedback on our Friskies Glaz’d & Infuz’d With Gravy Glaz’d Wet Cat Food, and we're sorry to hear that your cats did not enjoy the recipe. The Glaz’d & Infuz’d line includes flavors like shrimp, crab, and chicken, and each recipe is formulated as a complete and balanced wet cat food made with super‑chunky morsels coated in a thick gravy glaze, with garden veggies. To learn more about these formulas, please visit here: https://www.purina.com/cats/shop/friskies-glazd-infuzd-with-gravy-12-count-chicken-crab-shrimp-wet-cat-food-variety-pack. We understand that every cat has their own texture and flavor preferences, and we appreciate you taking the time to let us know about your experience. We will share your experience with our team members. We want to offer our help and learn more about your cats' experience. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team

We’re sorry to hear this has been so frustrating, especially when your cats rely on pâté and now won’t eat part of the pack. That can definitely feel like a waste. Friskies variety packs are designed to offer a mix of textures and flavors, but it’s clear the Glaz’d & Infuz’d option isn’t a good fit for your cats. The team would like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thanks for sharing your experience with us. We're sorry to hear that you received the wrong Friskies recipe. We highly advise that you contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with shipping or substitution-related concerns. We truly value your support and invite you to contact us for any other questions or concerns through this link: https://www.purina.com/contact-us. - The Friskies Team