We are truly sorry to hear your cats' experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate, and we sincerely apologize for any inconvenience this has caused. The situation you encountered is an unusual occurrence, and certainly not typical of our product. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We’d love to gather more details to better understand your experience and provide assistance. When time permits, please reach out to us directly at https://www.purina.com/contact-us. - The Friskies Team

We're so sorry that Friskies Glaz’d & Infuz’d With Gravy Glaz’d Chicken Wet Cat Food wasn't a big hit for your cats. They can be sensitive to changes in their diet, so we recommend consumers introduce a new food over a period of 7 – 10 days. We know how important consistency is, especially when your cats only eat pate. The satisfaction of our consumer with their pets is our priority, and your feedback will be forwarded to our appropriate department for review. We want to assist you further and learn more about your situation. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team

We’re sorry to hear how frustrating this has been, especially when you’re specifically buying pâté for your cats. That’s completely understandable. Friskies variety packs are meant to offer different textures and flavors, but it’s clear the Glaz’d & Infuz’d option isn’t meeting your expectations, especially if your cats are only eating the gravy and leaving the rest. Your feedback about wanting pâté-only options in these packs is very important and will be shared with the team. When time permits, please reach out to us directly at https://www.purina.com/contact-us. - The Friskies Team

Thank you for reaching out and sharing your experience. We're very sorry to hear that you and your cats encountered this issue with Friskies Pate Wet Cat Food Variety Pack with Glaz'd and Infuz'd and Friskies Pate. As fellow pet lovers, we know how upsetting it can be when something affects a cherished member of the family, and we sincerely hope your cats are feeling better. We'd like to better understand what occurred and see how we can help. Please give us a call at 1-800-778-8864 whenever it's convenient for you. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT). Thank you for allowing us to assist. – The Friskies Team

Thank you for sharing this with us. We’re truly sorry to hear how concerning and frustrating this situation was, especially when you’re carefully managing your cat’s food allergies. We completely understand how important accurate ingredient information is when your pet’s health depends on it. We appreciate you taking the time to double‑check the ingredient list and bringing this discrepancy to our attention. Ingredient details on retailer’s websites, including Sam’s Club, are managed by the retailer, and we understand how differences between those listings and our official information can lead to confusion. For help with the product listing on Sam’s Club or your purchase, we recommend contacting their Customer Support team here: https://help.samsclub.com/?xid=ftr:help-center. We’d also appreciate the opportunity to learn more about your situation and to help you find options that are safe for your cat. Please feel free to reach out to us directly at https://www.purina.com/contact-us. -The Friskies Team

We're sorry to hear that your cats' experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate, and we sincerely apologize for any inconvenience this has caused. The situation you encountered is an unusual occurrence, and certainly not typical of our product. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-778-8864. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Friskies Team

Thank you for reaching out. We're sorry to hear you had this experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Friskies Team

Thank you for sharing your feedback. We'd like to know more about your experience and offer our help. Please get in touch with us by following this link: https://www.purina.com/contact-us. -The Friskies Team