We're so sorry that you've had this problem with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate. While we have made changes to the variety pack, we would not expect your cats to refuse to eat the new product. Please know that we will be happy to forward your concerns onto the appropriate department for their review. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available Monday through Friday, 8 a.m. to 6 p.m. (CT) and Saturday through Sunday, 8 a.m. to 5 p.m. (CT). Hope to hear from you soon. – The Friskies Team

Thanks for sharing your experience with us. We're sorry to hear that you received the wrong Friskies recipe. We highly advise that you contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with shipping or substitution-related concerns. We truly value your support and invite you to contact us for any other questions or concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for taking the time to share your thoughts with us. We're sorry to hear that your cat isn't too enthusiastic about the Purina Friskies Pate Wet Cat Food Variety Pack with Glaz'd and Infuz'd recipes at the moment. We understand your concerns and know that every cat has their own unique preferences when it comes to flavor and texture. We'd appreciate the opportunity to learn more about her likes so we can help recommend a recipe that may be a better fit. Please reach out to us at https://www.purina.com/contact-us/. – The Friskies Team