We're very sorry to hear of this experience. We are at a loss to explain why your cats are not enjoying their favorite Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate as much as before, as we have not changed the formula. We will share your experience with our team members. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-778-8864. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you soon. - The Friskies Team

We're very sorry to hear about your experience. To clarify this, please contact Sam's Club's Customer support to learn more about the variety pack. You can check them out here: https://help.samsclub.com/?xid=ftr:help-center. If you have any questions or concerns about our product, you can follow us through this link: https://www.purina.com/contact-us. -The Friskies Team

We sincerely apologize for the condition in which you received your Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate and we regret any inconvenience this may have caused. Please know that Purina carefully produces and packages its products to ensure they reach consumers in excellent condition. What you experienced is not typical, and we truly appreciate you making us aware. We would like the opportunity to gather more information so we can better understand the situation and offer the appropriate assistance. Please contact us at 1-800-778-8864. We're available Monday through Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Friskies Team

Thank you for getting in touch with us. We truly value your feedback and are here to help with any concerns regarding our Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate. To better assist you, please share more details by reaching out through this link: https://www.purina.com/contact-us. We look forward to supporting you further. – The Friskies Team

We’re very sorry to hear your cat became ill and for the concern caused by the experience you described. We hope your cat is feeling better now. This recipe is a super chunky cat food with gravy, formulated as 100% complete and balanced nutrition, and made with high‑quality protein for the maintenance of adult cats. We take complaints of this nature very seriously, as the health and safety of pets is our top priority. We encourage you to check in with your veterinarian, as they can provide the best guidance for your cat’s care. Please call us at 800‑778‑8864 (Mon–Sat, 8 a.m.–6 p.m. CST) or visit purina.com/contact-us so we can learn more and assist you further. – The Friskies Team

Thank you so much for your wonderful comment as well as your continuous support. For any other questions or concerns, don't hesitate to contact us at https://www.purina.com/contact-us. - The Friskies Team