[This review was collected as part of a promotion.] When I unboxed the pillows, they were soft! As soon as the temperature cooled in the room, they hardened. They're great as prop up pillows but if you prefer softer ones, these aren't it.

[This review was collected as part of a promotion.] I like the pillow a lot, but it needs more stuffing. More stuffing and I would give it five stars.

[This review was collected as part of a promotion.] They are good but our previous ones we owned when we bought our mattress were so much better!!! Don't really know what the difference is!!!

[This review was collected as part of a promotion.] Not full enough. After sleeping on it for a week it has indentation in the middle. I try fluffing before going to bed. Still has indent in the morning. It does work on the cooling part.

[This review was collected as part of a promotion.] Best sleep I have gotten in what feels like years! Great adjustable features make these pillows amazing.

[This review was collected as part of a promotion.] Don't have issues with neck stiffness or pain anymore, love this pillow so much! So easy to get comfortable and stay comfortable all night long

[This review was collected as part of a promotion.] The pillow it self is nice quality and cooling but once you put a pillow case on (even a thin one) it no longer has cooling effect. I was very disappointed considering how expensive they are.

[This review was collected as part of a promotion.] Good experience. The pillow is comfortable, but I think I need to take out some of the fill to make it a little less firm for my liking.

[This review was collected as part of a promotion.] We've tried adjusting the amount of material inside of the pillow a few times. Thus far, it is not providing great neck support.

[This review was collected as part of a promotion.] It molds right to your head providing you the most comfortable sleep. The added cooling is a major plus to the comfort.