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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,253 ratings2,253 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (406)
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Showing 661-670 of 2,253 reviews
May 7, 2022
Reviewer name: Relz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit

[This review was collected as part of a promotion.] So amazing to be able to get the perfect firmness/softness plus foam in all the right places! I even got my bus to give up his disgusting 10-year-old pillow to replace it with one of these. And then my son begged for one for himself. Loved by the whole family!

Review from tempurpedic.com
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Nov 8, 2023
Reviewer name: AK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth the money!

[This review was collected as part of a promotion.] I bought this for my husband for his birthday and he loves it! Only reason I have 4 instead of 5 was because I wish the stuff you take out of it to get it adjusted to your comfort level is really messy/kind of a pain. Otherwise, it's great!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 18, 2026
Reviewer name: unhappy sleeper
2 out of 5 stars
2 out of 5 stars review

Not the best quality. Expecting more from Tempurpedic brand

The pillow is more on the hard side. It's adjustable but it only adjust the thickness. The pillow itself is still hard, unlike other memory foam pillow from another brand. This is probably just my preference. However the reason for my 2 stars is because when I open to remove the foam to adjust I found a lot of dirty foams with black stuff, tape attached to foam. This is the kind of stuff you might expect from a cheap no-brand pillow, not expensive premium brand. Definitely not worth the price even when it's on huge discount.

Review from Tempur World, LLC
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Dec 5, 2025
Reviewer name: Disappointed Sleeper
1 out of 5 stars
1 out of 5 stars review

I felt like I was sleeping on my parents' 20 year old pillow

It is SO VERY unfortunate that Tempur-Pedic does not allow returns. I was so excited to try out these pillows. I slept TERRIBLE. I had no idea that "adjustable" meant that the pillow is filled with small balls of material. I adjusted throughout the night but could never get them to be comfortable. I guess I am just stuck with very expensive pillows to fill my shams for decoration but never use for sleeping.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 10, 2023
Reviewer name: Jake
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfy but tore immediately

[This review was collected as part of a promotion.] The seam on the outside of the zipper of the outer cover (the washable one) tore completely open where the big tag is - which ripped the first wash. Its still a cover, but since the seam on the outsides of the zipper is broken, its just a regular open pillow case.

Review from tempurpedic.com
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Sep 8, 2021
Reviewer name: JW
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not for me

I have been sleeping only contour Tempur Pedic pillows for years. No other pillow is good for my neck but I thought I would give the Cloud Adjustable pillow a try. Sorry but my neck love likes the contour pillow. Maybe my guests will like the Cloud Adjustable pillow.

Review from tempurpedic.com
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Sep 6, 2024
Reviewer name: Sweetdreamer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love that it's adjustable.

[This review was collected as part of a promotion.] I do love my new Tempur-cloud pillow! I have been searching for the perfect pillow for years and may have found it! I did find the pillow too plump and firm at first, but by removing some of the filler made it just right and so comfortable. I saved the filler in case it is needed in the future. I also love the cooling quality of the pillow. Thank you for a great product!

Review from tempurpedic.com
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Jan 13, 2026
Reviewer name: Finally Comfortable
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow

Comfortable pillow that easily adjustable. I usually sleep on my side, but sometimes on my back. I can move the filling around easily to make my neck comfortable depending on how I’m laying. It is a little bit cooler than standard pillows, which is also a plus.

Review from Tempur World, LLC
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Jan 8, 2024
Reviewer name: Disappointed sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Uncomfortable and neck pain

[This review was collected as part of a promotion.] I had high hopes for this pillow given I had the orginal tempurpedic pillows 12 years ago and they were fantastic. However these pillows as you sleep all the fill moves out from under your head to around. So you end up waking with a flat area where your head was. This causing neck and shoulder pain. Maybe they need more fill added to them or the fill to be a finer cut instead of chunky. Really disappointed.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Mar 28, 2024
Reviewer name: GpaSleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst pillow we've ever used!! Wish I could get money back.

[This review was collected as part of a promotion.] This pillow is like sleeping on super expanded hard clay! It is way too full and way to hard. Feels like you're sleeping on a lump of hard snow. We bought two and both myself and my wife had the same awful 2-3 night experience hoping it would get better but only resulted in us getting sore necks.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878