[This review was collected as part of a promotion.] I was a little skeptical about how comfortable an adjustable pillow would be, but now I'm happy we got these pillows to complement our new mattress. The pillow was comfortable to begin with but was a little too thick (from the surface of the mattress) for my needs. By removing and storing some of the Tempur material from the pillow, I was quickly able to customize the pillow to the ideal shape to provide just the right support for my head, neck, and shoulders for a great night's sleep.

[This review was collected as part of a promotion.] I've had these pillows for a month. They're nice and firm, and I appreciate being able to adjust them. I've kept all of the filling in. They also had no weird smell, so I was able to use this right out of the box without having to air them out. My only complaint is that applying for the warranty is complicated.

I tried the cloud adjustable pillow for the first time and there is a reason why this is their best selling pillow. It is amazing. It has solved my neck pain. I am a back and side sleeper and this pillow is so comfortable for switching positions. I love it!

[This review was collected as part of a promotion.] After using numerous cheap pillows over the years, I can confidently say that the Tempur-Pedic pillow has exceeded my expectations and transformed my sleep experience. From the moment I laid my head on this pillow, I could feel the support and comfort it provided. The ability to contour to the individual curves of my neck and head is great. While the pillows may come overstuffed, it is easy to remove the fill to your desired softness. I'm a side-sleeper so comfort in that position is extremely important to me. The pillow's hypoallergenic cover is soft to the touch, high in quality and easy to remove for throwing in the washing machine. While the pillow is high in price to your standard big-box store pillows it is worth every penny. I know I will have these pillows for years and I'm confident it will retain its shape and comfort. The Tempur-Pedic Cloud adjustable pillow is a 5/5!

[This review was collected as part of a promotion.] I purchased this pillow to replace an older Tempur-Pedic pillow that had become flat with age. That pillow was made of a single foam slab, so I was worried that the filling style of this new one would make the it feel lumpy. Thankfully, it doesn't. The only issue I have with it is that it needs to be fluffed up relatively frequently due to its loose filling style. If I forget to fluff it, it's noticeably less comfortable to sleep on than normal because it develops a flat spot in the center. I was able to purchase two of these during a BOGO promotion, so I have an entire extra pillow's worth of filling to pull from if I want to adjust this one. I think these pillows should come with more stuffing inside of them or with a bag of additional stuffing to add to them - the fact that they can develop a noticeable flat spot if you don't fluff them means that the case is too big or the stuffing is too meager. I do like this pillow and find it very comfortable after adjusting it, however.

[This review was collected as part of a promotion.] The material is made from great quality and I can tell this pillow will hold its form for a long time to come. Which is super great. Only because it's brand new it's really tall, a bit too tall for my neck. So right now I'm using it as a leg pillow, hopefully it'll squish down a bit to be more comfortable.

[This review was collected as part of a promotion.] I always liked the soft elastic " marshmallow " feel of the Tempur Pedic mattress . The adjustable pillow is like thousands of tiny Tempur Pedics, or a comfy bag of Peeps. It gives me the squishy shape shifting I was looking for.

[This review was collected as part of a promotion.] I'm a side and back sleeper and like the flexibility of this pillow. It's adjustable due to the way it's filled and after a short adjustment period transitioning from my old pillow it has become my favorite. I haven't removed any stuffing yet, but may just to see the difference. I love the cooking pillow cover. It will feel so good when we hit high temperatures during the Texas summer.

[This review was collected as part of a promotion.] I purchased 2 of these one for myself and one for my wife. At first I loved this not too firm but not too plush. However 3 weeks into using it it really seems to have broken in. It's thin in the center where I rest my head. No amout of fluffing seems to help. The cooling is great and that's why I give it 3 stars. My wife however is loving hers! Hers is still firm as when we got it. Maybe I just have a heavy head haha. I'm checking that I wouldn't recommend this although for some people (like my wife) it may be a fantastic fit. A simple yes/no isn't the best way to review so I hope others read my full review.

[This review was collected as part of a promotion.] i thought the pillow was going to be a much more firm memory foam than what it is. it is much to soft to give me the support i was looking for. no returns even though one pillow was still in box unopened. overall very dissatisfied with my purchase.