Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,265 ratings2,265 reviews
  1. 5 stars48% (1,093)
  2. 4 stars15% (329)
  3. 3 stars11% (239)
  4. 2 stars9% (196)
  5. 1 star18% (408)
Sort by |
Showing 1-10 of 2,265 reviews
Oct 12, 2026
Reviewer name: LauraMarie
5 out of 5 stars
5 out of 5 stars review

A New Level of Comfort and a Better Night's Sleep!

My experience with the TEMPUR-Cloud Adjustable Pillow has been excellent. I love that I can adjust the pillow to find the right level of comfort and support for a good night's sleep. The TEMPUR material feels soft and comfortable while providing the support I want. I also appreciate the quality and thoughtful design. It makes winding down at the end of the day feel more relaxing, and I would absolutely recommend this pillow to anyone looking for personalized comfort and a more enjoyable sleep experience!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Oct 19, 2026
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Great pillow

Comfortable pillow. I've consistently slept well since I got it which is such a nice change for me. I love that you can squish the pillow into any position you need. Be careful removing the inner tag, I ripped mine off which ripped the seam and had to hand stitch it.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 19, 2026
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

My top purchase for 2026

I can say without a doubt that this is the best purchase I have ever made for my sleep. In all my 64 years, I have never slept as soundly or as comfortably as I do now. The TEMPUR-Cloud Adjustable Pillow has completely transformed my nights, offering the perfect blend of support and plush comfort. If you are on the fence about spending the money, trust me—it is worth every single penny. I couldn't be happier!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 11, 2026
Reviewer name: Maggie
5 out of 5 stars
5 out of 5 stars review

The best pillow

I already bought four of these pillows. I absolutely love them. Each time I have guests they always say how much they love the pillows and always want to buy the same ones. They are extremely comfortable, you can adjust them however you want and the cooling technology - don't even get me started on that! Would definitely buy again!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Oct 1, 2026
Reviewer name: golfduffer50
4 out of 5 stars
4 out of 5 stars review

TEMPUR-Cloud Adjustable Pillow

I purchased this product because of the 2 for 1 offer. The TEMPUR-Cloud Adjustable Pillow is an adjustment after using a contour pillow for several years. I wasn't aware it was necessary to fluff the pillow nightly to get a good sleep, so that was a learning curve. The pillow is okay.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 20, 2026
Reviewer name: Adam
3 out of 5 stars
3 out of 5 stars review

Not a cloud

Fully filled was too much for a stomach sleeping position. Adjusted the fill level until it was right, but it is much too firm. The fill still does not cushion and contour to my head. One would expect softer foam to feel like a cloud. I will be looking for something else.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 5, 2026
Reviewer name: Kim
3 out of 5 stars
3 out of 5 stars review

Did Not Last

I purchased two of the Cloud Adjustable pillows to pair with my Tempurpedic mattress and I loved them for the first year. They were both comfortable and supportive. But after that, they started to look wonky in shape and were not refilling. This was causing neck pain. I filed a warranty claim before the two year mark and it was denied. Tempurpedic warranties their pillows for 5 years yet wouldn't accept my claim.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Oct 11, 2026
Reviewer name: Taliv
2 out of 5 stars
2 out of 5 stars review

not the same product with same name purchased in stores

Disappointed to learn that they either changed the foam filling or simply changed the product altogether. We received our two pillows and they are hard, don't compress as easily as the previous product under the same name and appear to have different foam pieces inside than previous product. Super disappointing.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 13, 2026
Reviewer name: Jessie
2 out of 5 stars
2 out of 5 stars review

Disappointed

We were disappointed in our pillows. I guess I assumed they’d be like our old memory foam pillows, but these are not close to as sturdy and squishy. I think some of the fault is mine for not reading the description carefully. I wouldn’t have bought them if I knew what they were like.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Oct 12, 2026
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Soft uncomfortable product

I received the pillows and upon opening the box found the pillows to be very soft with very little support. Be very careful when ordering these pillows as Tempur does not accept returns.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878