The pillow itself is comfortable. I wish it was just a little bit thicker. I also do not think that the cooling element was worth the extra price. I do not notice that the pillow is any cooler than normal. I wish we were given more filler to adjust it a little bit more. I really do like how you can move the memory foam around in the pillow. I also really like that you can unzip and was the pillow case.

I purchased two of the Cloud Adjustable pillows to pair with my Tempurpedic mattress and I loved them for the first year. They were both comfortable and supportive. But after that, they started to look wonky in shape and were not refilling. This was causing neck pain. I filed a warranty claim before the two year mark and it was denied. Tempurpedic warranties their pillows for 5 years yet wouldn't accept my claim.

I need to be upfront: I did not expect this pillow to have such main character energy, but here we are. I've spent years locked in an abusive relationship with pillows that were either flat as a tortilla or so overstuffed I woke up feeling like I'd been in a chiropractic disagreement. This pillow allows you to remove or add the filling to my desire. Then there's the cooling cover, which is doing something borderline suspicious. Mine stayed cold the WHOLE night which sounds fake but it's true. I don't know how it does that and honestly I don't wanna know, I just wanna enjoy it. Yeah it's pricey, But it's worth it. I would 100% throw hands to protect this pillow.

At first the pillow was soft for the first couple months-ish, then the plushness and coolness wore off extremely quickly. I now wake up with neck pain daily. I took out some of the stuffing multiple times because my head wasnt sinking into the pillow anymore and now im just laying down on flat hot hard foam pieces that have zero plushness or coolness. I thought the design of the cut up foam pieces would last and be more forgiving, was i comletely wrong. Now i just have extreme neck pain

I've only had my two pillows for about 2 weeks, but so far I am well pleased. I adjusted the pillows shortly after receiving them (removed some fill) Fluffed the up per the directions and they have been great. I sleep with pillow cases, but the pillows come with a washable, removable cover that is cool and comfortable. The price was outstanding, so overall a real good product!

These pillows are filled with shredded foam. They are not soft and actually the back of my head starts to ache. The only thing nice is the cooling cover. I am so upset over this purchase it has taken me 2 weeks to get over the loss of my money. They will not take them back.

Decided to upgrade from my current pillow to this. Love the cooling effect and love the way it adjusts to my side sleeping nature. Been getting better sleep since the switch.

My Tempur-Cloud adjustable cooling pillow ,for this old lady 76 years young, is perfect. It helps my neck and shoulders make it through a the night with less pain. I don't toss and turn as much and it's adjustable.. I like it very much..

I purchased this product because of the 2 for 1 offer. The TEMPUR-Cloud Adjustable Pillow is an adjustment after using a contour pillow for several years. I wasn't aware it was necessary to fluff the pillow nightly to get a good sleep, so that was a learning curve. The pillow is okay.

Fully filled was too much for a stomach sleeping position. Adjusted the fill level until it was right, but it is much too firm. The fill still does not cushion and contour to my head. One would expect softer foam to feel like a cloud. I will be looking for something else.