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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,196 ratings2,196 reviews
  1. 5 stars48% (1,062)
  2. 4 stars15% (323)
  3. 3 stars11% (231)
  4. 2 stars9% (190)
  5. 1 star18% (390)
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Showing 21-30 of 2,196 reviews
Feb 5, 2022
Reviewer name: EG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I expected

[This review was collected as part of a promotion.] I dislike the adjustable pillow and stopped using it. It doesn't compare to the other pempurpedic pillows I own for many years or my comfortable mattress. This product doesn't live up to the brand I am used to

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 29, 2026
Reviewer name: snuggly buggly
5 out of 5 stars
5 out of 5 stars review

BEST pillow ever!!!!

I had to throw my pillows away cause my cat had an accident on them she is old.... They were bought in 2013 so I thought well I will just use another pillow til I am ready.... Wow do I miss my TEMPER pillow.... What a difference I wake up with a headache and neck ache everyday!!! I can not sleep... I did not even realize my pillow made a difference...

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 28, 2023
Reviewer name: Comfy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stiff Pillow

[This review was collected as part of a promotion.] I purchased 2 of these. My partner and I were shocked by how hard they were. Unfortunately, we could not return them, I didn't even want to put them in the guest room. Since they are so uncomfortable we are using them as decorative pillows. We love our mattress topper but would not recommend the pillows.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 18, 2022
Reviewer name: Comfy Sleeping Mama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soft, cool with a lot of support

[This review was collected as part of a promotion.] I've always loved the Tempurpedic brand. I love this pillow.. I sleep on my back or on my side and the transition back and forth was making my neck and shoulders hurt a lot. Since I started using my new pillow I haven't had these issues anymore.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 16, 2022
Reviewer name: Achy Neck
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Somewhat comfy, but smelly

[This review was collected as part of a promotion.] We have been trying to find the right amount of stuffing to take out/keep in for the best neck support. Still haven't figured it out yet. Even with all the "tricks" for getting rid of the smell (rolling the pillow and airing outside) the smell of the foam has lingered for weeks. We have mostly used these for sitting up in bed until we can figure out the right thickness for neck support.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 29, 2023
Reviewer name: HARD PASS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cheap product.

Poor quality being scrap shredded foam, NOT a solid core as what they used to be and what I ordered. Tried to return being still boxed and bagged and sterile but Tempurpedic refused to refund me. So read the super fine and intentionally hidden fine print before you order.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 4, 2021
Reviewer name: Claudie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what we thought.

Disappointed. I thought we were gonna sleep great but it has not happened. Still on the search for the perfect pillow. Kinda disappointed with how expensive they were and did not deliver. My husband who is a firefighter and needs good rest was so excited and was disappointed more than me. Does not stay cool and does not form to your sleep needs.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 15, 2024
Reviewer name: Charlie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Adjustable, Comfortable but Warm!

[This review was collected as part of a promotion.] Being able to remove material for the correct height is simple and effective. However, even after upgrading to the cooling pillow it is still very warm. When I reached out to the customer service team, they simply pointed to their policy and were not helpful. I would not recommend this pillow if you are ever warm, and I don't think I will be purchasing from this company again due to the lack of customer service.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 12, 2022
Reviewer name: Peaceful Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Most Comfortable Pillow

[This review was collected as part of a promotion.] My 1st experience of sleeping on this pillow was as a guest in another satisfied customer's home and I had to buy for myself. I am so glad that I now experience this comfort every day! This pillow is great to sleep on and well worth the cost. If I had it in a King Size, it would be even better. Thank You TEMPUR-Cloud for making a product that has improved my sleep and stiff neck pain has gone away! Love it and Highly recommend!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Mar 17, 2022
Reviewer name: Pleasantly Sleeping
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality and extremely comfortable product

[This review was collected as part of a promotion.] I have using a certain pillow for probably 10 years or more but the company discontinued the product several years ago. I have been hesitant to buy another pillow because I did not think any pillow would compare to my old one. This pillow with the adjustable stuffing far surpasses my old pillow. I am exponentially pleased with this pillow and sleeping great!!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878