Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,198 ratings2,198 reviews
  1. 5 stars48% (1,064)
  2. 4 stars15% (323)
  3. 3 stars11% (231)
  4. 2 stars9% (190)
  5. 1 star18% (390)
Sort by |
Showing 631-640 of 2,198 reviews
Dec 3, 2025
Reviewer name: sdrob18
1 out of 5 stars
1 out of 5 stars review

Not a standard king size pillow

I bought a pair of these pillows to replace my older Tempur-Pedic pillows. I removed them from the plastic package and put one into my king size pillow case. I noticed the length was about 3-4 inches shorter and the width was about 2-3 inches shorter as well. They are swimming in the pillow case. Unfortunately, I can't return them because they removed from the packaging.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 14, 2025
Reviewer name: Sleepless in Myrtle Beach
1 out of 5 stars
1 out of 5 stars review

Lumpy, Too warm Pillow

I wish I could have tried this Tempur-Cloud pillow out before purchase. The pillow is lumpy to the touch, and very warm making it very uncomfortable. I tried taking some of the filling out as the pillow was too bulky but made the lumpy feeling worse. I expected more from Tempur-pedic. What a waste of money! Lesson learned- never shop online for a non-returnable pillow again.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Mar 18, 2024
Reviewer name: Skw
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not enough filling

[This review was collected as part of a promotion.] I purchased 4 of your Tempur-cloud adjustable & cooling pillow and I am not very happy with the purchase. They are very flat and need more filling in them to start with and they are suppose to be adjustable pillows where you can take the filling out to make for your comfort level. I have a Tempur-pedic bed and am pleased with that purchase but I will probably not buy anymore pillows after this purchase.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 19, 2023
Reviewer name: Sleeping soundly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A comfortable night's sleep with this pillow

[This review was collected as part of a promotion.] I've slept on a cloud pillow for a number of years. I wanted a new one because it works so well for my neck and shoulder issues. Although this one is slightly different than my first, it does the job perfectly. I'm very happy with my Temperpedic cloud pillow.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jun 9, 2023
Reviewer name: NJ
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Lacks Support

[This review was collected as part of a promotion.] Unfortunately, this product did not provide very much support even brand new. The foam inside the pillow had two different consistencies (I ordered two of the same pillows) with one pillow have more support and the other having very little. Both pillows did not live up to the price point asked. I have found many cheaper pillows to be made with superior quality to that of Tempurpedic. I would have expected more from this company as well as of a product with this price point.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 14, 2022
Reviewer name: STAR POWER
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

PILLOW TALK

[This review was collected as part of a promotion.] We replaced ouer bedding after 25 years. We wanted to have something that would give us ultimate comfort and be adjustable to each one of us. This Pillow did just that. I would recommend this pillow to everyone I see and do.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 17, 2024
Reviewer name: Partially satisfied Sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality was inconsistent

[This review was collected as part of a promotion.] I ordered two of these pillows and one of them was amazing, but the quality of the second one is definitely inconsistent. The filling in the second one is loose and shifts while I am sleeping leaving my head resting on almost no pillow with the majority of the pillow squashed up against the headboard. The first one is amazing and properly supports my head without any changes during the night. I love the quality of the first pillow, and was happy to pay the significant price for the quality I expected, but the second pillow was definitely not worth the money.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 16, 2022
Reviewer name: Happy neck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillow for your neck

[This review was collected as part of a promotion.] Oh my goodness.... If you spend too many hours with your head down looking at a phone or at a computer screen, this is the pillow for you. You will feel like your neck is fully supported and your head can actually lay back, relieving all the tension in your neck. It's adjustable to your comfort, and it lasts through the night. Totally worth the investment!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 2, 2022
Reviewer name: Allan Abramson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasently Surprised

[This review was collected as part of a promotion.] I was not expecting much, but found this pillow extreamly conforting. It hugs my head with proper support that I fall asleep practically as soon as I close my eyes. I sleep effortlessly and restful all night and wake up refreshed. Having a conforting pillow has always been a challenge to not wake up with neck discomfort. This pillow cradles my head and neck perfectly whether I sleep on my side of stomach, hugging the pillow or just resting on it. I shared this pillow with my son who is enjoying it also.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 11, 2024
Reviewer name: Katherine
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Seem ok

[This review was collected as part of a promotion.] Purchased two during a BOGO sale along with 4 other pillows. Insides look like they are shredded material (if that matters) - uncertain if they will hold up long term but they are not as comfortable as I had hoped. I am still on the lookout for other pillows. If anything, I'd keep these for a spare room once I find something I like better.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878