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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,198 ratings2,198 reviews
  1. 5 stars48% (1,064)
  2. 4 stars15% (323)
  3. 3 stars11% (231)
  4. 2 stars9% (190)
  5. 1 star18% (390)
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Showing 491-500 of 2,198 reviews
Dec 9, 2025
Reviewer name: Chrissy
1 out of 5 stars
1 out of 5 stars review

Not as advertised! Lie!

These pillows are advertised as adjustable. It states you can remove some of the fill to adjust to your comfort. What they don't tell you is the pillows do not even come full so there is no way you would want to remove any of the filling. I've only had the pillow for a week and every night I've woken up with a headache that became a migraine. The pillows go completely flat after only an hour or two. I wake up several times thru the night and have to flip it and fluff it. I requested purchasing more fill which is not an option. And you can't return them so I wasted my money. Don't waste yours! Don't even bother with these pillows. They are the worst pillows I've ever bought. Very disappointed! I expected more from this company

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Aug 16, 2022
Reviewer name: Casey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My favorite pillow!

[This review was collected as part of a promotion.] I stayed at an airbnb that had these pillows and I was sold. I purchased so I'd have them when I got home. I was constantly readjusting my pillow throughout the night, and I don't find myself doing that now. It's the perfect firmness and has a good amount of support without waking up with a sore ear.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 15, 2023
Reviewer name: MH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable pillow, easily adjustable

[This review was collected as part of a promotion.] I purchased this pillow to replace an older Tempur-Pedic pillow that had become flat with age. That pillow was made of a single foam slab, so I was worried that the filling style of this new one would make the it feel lumpy. Thankfully, it doesn't. The only issue I have with it is that it needs to be fluffed up relatively frequently due to its loose filling style. If I forget to fluff it, it's noticeably less comfortable to sleep on than normal because it develops a flat spot in the center. I was able to purchase two of these during a BOGO promotion, so I have an entire extra pillow's worth of filling to pull from if I want to adjust this one. I think these pillows should come with more stuffing inside of them or with a bag of additional stuffing to add to them - the fact that they can develop a noticeable flat spot if you don't fluff them means that the case is too big or the stuffing is too meager. I do like this pillow and find it very comfortable after adjusting it, however.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 30, 2024
Reviewer name: Nova Skies
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not at all what I expected from Tempur-Pedic

[This review was collected as part of a promotion.] I liked the idea that it was adjustable but there's nothing special about this pillow. It doesn't feel plush comfortable and no pressure relief (how they describe it). I called the same day I received it to see if by chance I could get a refund but that was a no.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 26, 2023
Reviewer name: JDBreeze1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice pillow

My experience with this pillow didn't start well - when I ripped the tag off, it ripped a hole in the cover. That's just cosmetic though. The pillow itself works well. I usually have to fluff it first to move some of the full around, but after that, my head gradually sinks into the pillow and feels supported. But it's also soft enough to feel comfortable. The cooling aspect will be out to the test during the summer months!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 30, 2024
Reviewer name: ACORDOF3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend

[This review was collected as part of a promotion.] I decided to purchase the Temper-Cloud Adjustable + Cooling Pillow after it was recommended to me by a friend. I have had difficulity with tension and pain in my neck caused from a car accident. I would wake up with headaches. This pillow forms to your neck and gives the needed support for side or back sleeping positions. I have been using the pillow for a month now. I wake up feeling rested. The tension and pain in my neck is gone. I would highly recommend this pillow for anyone looking to improve the quality of their sleep.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 25, 2021
Reviewer name: Eric
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not filled with the same about of foam

These were buy one get one. When the arrived one pillow had Significantly more memory foam stuffing inside then the second pillow. I took all the extra foam from the over stuffed pillow and evened it out with the under stuffed pillow. Turns out it was exactly the right amount of foam For me and my wife. But if we had required more foam I feel like we might have gotten shorted on the under stuffed pillow. Sleeping wise they sleep good and keeps me cool. Yes I would buy them again.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 18, 2024
Reviewer name: Pretty Pleased
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

TEMPUR-Cloud Adjustable Cooling Pillow - 2 King

[This review was collected as part of a promotion.] So far very pleased, but I could use more filling to make it a little firmer. It looses it's support and I have to flip it in the middle of the night. I can certainly feel the cooling feature which is a good thing.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 20, 2023
Reviewer name: Tracy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow!

[This review was collected as part of a promotion.] The Tempur-Cloud adjustable pillow is the perfect combination of support and softness! I've bought several pillows over the last couple of years that ended up being either too soft or not enough support. I love this pillow!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 10, 2024
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best cooling pillow

[This review was collected as part of a promotion.] I bought this pillow to replace my down pillow which got hot under the blanket. I was skeptical of the cooling pillow effect but it worked. No more flipping the blanket in the middle of the night to cool down.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878