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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,253 ratings2,253 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (406)
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Showing 471-480 of 2,253 reviews
Aug 28, 2022
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Low quality foam. Looks little like the advertised pictures.

[This review was collected as part of a promotion.] Seems like a very low quality 3lbs foam. Weighs a third as much as the Tempur pillow it was supposed to replace. It's also 90% very small white pieces-- no real mix of colors/density here. Contacted customer support and they said 'that's how it's supposed to be' and refused a return. Chargeback time.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 22, 2026
Reviewer name: Resting Easy
5 out of 5 stars
5 out of 5 stars review

Soft and cooling

I have these in 2 king and 2 queen pillows. The queen pillows came a little under fluffed so they are not as "firm" as the king pillows. However, I love that I can shift around the filling from one pillow to the next so it all worked out. I moved some from the king pillows into the queen pillows and now they feel about the same. I like my pillows less fluffy but still supportive and with these I was able to achieve that. During the night the pillows stay cool and support my head/neck well. I really do wake up refreshed. The only issue is the tempurpedic egyptian cotton pillow cases I have for the king size pillows are way too big for these king size pillows even before I adjusted the stuffing. Its OK though. They dont look perfectly full on my bed but they are perfect for sleeping and thats what matters. The queen pillows fill out my standard pillow cases well though.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Oct 7, 2024
Reviewer name: Sleepwell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's very comfortable!

[This review was collected as part of a promotion.] Got very fast delivery of two pillows. There was an issue with one of them and customer support resolved it very quickly by sending a new one. The pillow is very comfortable and can be easily adjusted by removing some of the filling material. We left one as is and the other one we removed some of the filling.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 26, 2024
Reviewer name: Brad
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfort you need to adjust

[This review was collected as part of a promotion.] I'm used to a more firm pillow, so I took 1/2 the stuffing out of 1 pillow and added it to the second one. Now it's finally firm enough to support my head at night. I took the leftover stuffing and made a travel pillow. I'm not sure I notice a difference with the cooling cover they sold me for extra. Probably would skip it next time, but it's a nice in between cover.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 15, 2024
Reviewer name: Cparker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillow for neck pain

[This review was collected as part of a promotion.] Within the past year or so I've had bad luck trying to find a pillow that doesn't leave me waking up with neck pain. I had a Casper pillow that worked for about 6 months, then the neck pain started. Bought this pillow on a whim and I'm thrilled that I did. No neck or shoulder pain and I sleep mostly on my side. Haven't had to remove and of the stuffing to adjust the firmness but that is definitely a cool feature.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 12, 2023
Reviewer name: Snooze King
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bespoke - Personal Tempur-Pedic!

[This review was collected as part of a promotion.] A pillow just for me. How does Tempur-Pedic improve on perfection? They give me pillows that can be tuned to ME! The very best just got BETTER! There is nothing like these and they are simply the best. My neck is supported - just the way I like it AND need it. Unmatched, high quality and superior comfort & support. Thanks!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 13, 2021
Reviewer name: katie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love the pillow

my husband and I each got one of these pillows. at first they showed up and one was significantly less stuffed and would not support either of our heads. so we reached out and customer service helped us and sent us more filling. they are now so comfortable.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 11, 2022
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort

[This review was collected as part of a promotion.] I have a Temurpedic bed and I absolutely love it. I have severe problems with my back and I truly believe this bed is the only reason I have not needed surgical intervention .I recently bought a Tempurpedic pillow for my daughter because she has tried numerous pillows and could never find a comfortable one.She is thrilled with the pillow.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 7, 2023
Reviewer name: SYM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No More Neck Pain

[This review was collected as part of a promotion.] I used the pillow as it came and did not adjust the filling. The pain I had in my neck disappeared after the first night. I actually forgot about the pain until I wrote this review. I usually tuck my arm underneath and I can feel the coolness of the pillow. I will never go back to other pillows. Totally worth the price!! Do your neck and back a favor and BUY THE PILLOW!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 28, 2022
Reviewer name: Cloud sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality and most comfortable pillow ever!!

[This review was collected as part of a promotion.] I absolutely love this pillow!! I never saw myself spending this kind of money on a pillow but when I injured my neck and going from doctor to doctor I figured what could it hurt. This was the best purchase I have ever made.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878