[This review was collected as part of a promotion.] Took a few nights to get proper firmness/softness, but after 3 or 4 nights with taking a little filler out at a time, they are perfect for me. I had neck pain issues every morning for a number of years, but once I get these pillows to the proper density for me, neck pain is Eliminated, or very minor when I wake up. Highly recommend.

[This review was collected as part of a promotion.] Had trouble getting good restful sleep without awaking multiple times readjusting or rolling around to find a new position to sleep in, then I decided to look into a new pillow as a process of elimination towards improving my sleeping issues. This pillow has literally improved my sleep ten fold, I cannot stress enough how much a high quality pillow can result in better quality sleep and both of these tempura pedic pillows have delivered wonderfully, in hindsight I'd only buy one versus two because the one is actually enough support and comfort for me to sleep happily but with how much my sleep has improved I'm not upset I purchased an extra.

[This review was collected as part of a promotion.] Being able to remove material for the correct height is simple and effective. However, even after upgrading to the cooling pillow it is still very warm. When I reached out to the customer service team, they simply pointed to their policy and were not helpful. I would not recommend this pillow if you are ever warm, and I don't think I will be purchasing from this company again due to the lack of customer service.

[This review was collected as part of a promotion.] Ever since testing a Tempur pillow in a store I have been a huge fan. You get great quality pillows and mattresses. The ability to remove filling on these pillows to exactly how you like it is brilliant. I get a great nights sleep and no sore neck that I get with other pillows.

[This review was collected as part of a promotion.] I'll admit when I first tried this pillow I did not like it. However after using it a few nights I have to say this is probably the best pillow I have used. The one down side is I really can't tell any cooling but other wise I'm happy with my purchase.

[This review was collected as part of a promotion.] I have been looking for a good pillow for a while now. I really like how malable this is to form around your neck and head. I have had other memory foam pillows that were too dense. This one is very soft, while still being supportive. I only wish it was a little bigger, or a king size option.

[This review was collected as part of a promotion.] Super soft and fluffy! Your head sinks into it with support all around, so it feels super fluffy but also doesn't end up cricking your neck weird. We're stealing it from each other every night-- get two.

[This review was collected as part of a promotion.] I bought two pillows and separately bought a king pillow protector. When the two pillows arrived, I used the filling to make a perfect king size pillow that would support my hips/knees. It really is ideal for me because I wanted this size in this foam, and I wanted it to be adjustable so I could make it work the way I need it to.

These pillows indicate that they are adjustable, but you have to remove the memory foam to adjust them - which makes a mess. Its easy to remove too much, and difficult to get it "just right" However, the cooling feature really works! So, that's good.

[This review was collected as part of a promotion.] I purchased this pillow to replace an older Tempur-Pedic pillow that had become flat with age. That pillow was made of a single foam slab, so I was worried that the filling style of this new one would make the it feel lumpy. Thankfully, it doesn't. The only issue I have with it is that it needs to be fluffed up relatively frequently due to its loose filling style. If I forget to fluff it, it's noticeably less comfortable to sleep on than normal because it develops a flat spot in the center. I was able to purchase two of these during a BOGO promotion, so I have an entire extra pillow's worth of filling to pull from if I want to adjust this one. I think these pillows should come with more stuffing inside of them or with a bag of additional stuffing to add to them - the fact that they can develop a noticeable flat spot if you don't fluff them means that the case is too big or the stuffing is too meager. I do like this pillow and find it very comfortable after adjusting it, however.