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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,253 ratings2,253 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (406)
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Showing 411-420 of 2,253 reviews
Sep 6, 2022
Reviewer name: NoNeckPain
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Got my best pillow through the best service

[This review was collected as part of a promotion.] I had issue with my neck for a while and could find the right pillow to minimize the discomfort. When I heard about this pillow, I wanted to give it a shot. I am deployed at a location where Tempurpedic do not ship so I was told my order would be canceled at first. When I further explained my situation, the customer service personnel was extremely helpful and told me they will try figure out a way to assist me. After couple days gone by, I got an email stating that the pillow will be shipped to my location. I now had the pillow for 3 months and my neck pain is no longer there. Thank you so much Tempurpedic!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 8, 2023
Reviewer name: Artic
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Filled with the tiniest shavings of foam.

[This review was collected as part of a promotion.] Not comfortable no matter how much filling we take out. Super disappointed as we like other tempurpedic pillows only got this one because it came in king size. Also filled with tiny shavings and scraps. Looks like whatever is left in the factory floor, some even had hardened bits of glue in them.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 7, 2024
Reviewer name: Hopeful slumber
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Awful pillow for neck problems.

[This review was collected as part of a promotion.] This pillow is not a good pillow for me as I have neck issues. I thought that maybe I'd give this one a try with the sale. I know I've been happy with the kidney shaped pillow from years ago but lost on vacation many moons ago.... I tried to get that this time and could not find it. At any rate, I will be getting a pillow especially for neck issues. My neck issues are severe to the point of getting headaches, taking medication prescribed by the dr for muscle relaxants, pain meds and migraines. I also get injections, including a cauterizing procedure annually.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 2, 2026
Reviewer name: KHJR220
3 out of 5 stars
3 out of 5 stars review

King size NOT King size

We ordered two king-size pillows, but they are too small. Both are skinnier than all our other pillows. They don't quite fill up the pillowcase, which means that they can slip out of the case at night. With that said, they are still longer than normal queen-sized and are comfortable. They are also not adjustable beyond being able ot pull out chucks within the pillow. They do not send extra to make them fuller. The inside of the pillow is just chunks of mattress that they shove into the pillow. It can feel a little chunky at times for that reason. They do seem to stay cooler, which is nice on hot nights.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jul 30, 2022
Reviewer name: Bergster30
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally the Pillow for Me!

[This review was collected as part of a promotion.] I have spent forever trying to find a pillow that I would like. Everything kept hurting my shoulders and my neck, I was desperate so I decided to get a tempurpedic pillow! Honestly, I really love this pillow, it is just super comfortable and doesn't cause extra neck pain or anything. I think this is the one where you can take some of the fluff out, I didn't feel the need to do that so I've just been using it the way it came. Super happy with it, now my current fave pillow! I want to gift everyone one of these who is not satisfied with their current pillows!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 2, 2024
Reviewer name: Sound Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New level of comfort in sleep

[This review was collected as part of a promotion.] This pillow is different than others I have experienced. It is long and slender in structure. It contours to your head like the mattress contours to your body. It provides a different dimension of comfort and sleep! You have to try it to understand!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 19, 2023
Reviewer name: Sleeping soundly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A comfortable night's sleep with this pillow

[This review was collected as part of a promotion.] I've slept on a cloud pillow for a number of years. I wanted a new one because it works so well for my neck and shoulder issues. Although this one is slightly different than my first, it does the job perfectly. I'm very happy with my Temperpedic cloud pillow.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 6, 2023
Reviewer name: Side sleepr
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Kept the name / changed the pillow

[This review was collected as part of a promotion.] I bought these pillows that had the same name as the last set of pillows I bought. But they are not the same pillow and my husband cannot sleep on these. He ended up going to the store and found out that the products online are different than in the store. So money wasted on these pillows that I'm not sure what I am going to do with.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 20, 2022
Reviewer name: CM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as firm as described

[This review was collected as part of a promotion.] Based on the product description I expected this pillow to be firmer/have more fiber fill. It's not as described and not worth the cost, even at the 2 for 1 price I paid. Wondering if I should have purchased a more expensive model to get what I was looking for.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jun 9, 2023
Reviewer name: Unhappy pillow purchase
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable pillow

[This review was collected as part of a promotion.] I've always used feather pillows. I like to scrunch my pillow for comfort. The Tempur-Pedic is not capable of scrunching. I've removed several handfuls of the inside foam rubber but still extremely uncomfortable. Very unsatisfied. Pillows were donated to homeless.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878