[This review was collected as part of a promotion.] For a pillow to be "adjustable", there would have to be enough fill that you could actually remove some to adjust, not the case here. Even though I bought the King size, there is about half the fill of other brands. It's ok, but it sinks to very little support after a couple hours.

We ordered two king-size pillows, but they are too small. Both are skinnier than all our other pillows. They don't quite fill up the pillowcase, which means that they can slip out of the case at night. With that said, they are still longer than normal queen-sized and are comfortable. They are also not adjustable beyond being able ot pull out chucks within the pillow. They do not send extra to make them fuller. The inside of the pillow is just chunks of mattress that they shove into the pillow. It can feel a little chunky at times for that reason. They do seem to stay cooler, which is nice on hot nights.

I am a down pillow user and a side sleeper. I needed to quit the down due to allergies. I found a review for this pillow online and thought I would give it a try. I like the adjustability of being able to remove the filling to your desired firmness. The pillow cover itself is so soft although I do use a silk pillowcase I can still feel the softness. I'm giving it 4 stars only due to cooling effects, for me they are not there. It took me only one night to get used to using this pillow and now I do not miss my down and I believe it is better for my neck, not waking up with stiff neck as I did with down. Also the price was good, 2 pillows for the same price other competitors were charging for one.

[This review was collected as part of a promotion.] I was so looking forward to receiving your pillows. The price was right as it was buy one get one free. They were packaged so nicely, but they smelled horrible! I hung them out on the line for 3 or 4 days. One night it poured rain so hard that I had to let them hang out another 3 or 4 days for them to dry. They still smelled. I called your customer service and your representative said it would take at least 2 weeks. I threw them in the dryer and the smell finally went away. Then when I decided to use them, I had to remove so much fill inside the pillow so it would be comfortable. Probably 1/3 of the fill. The cooling cover on the pillow does not stay cool for very long either. My pillowcase from my sheets does not stay on very well on the pillow because of the cooling cover. I didn't expect this from these pillows as we love our tempurpedic queen mattress. Didn't have any of these issues with the mattress. It's the most comfortable mattress we ever owned.

[This review was collected as part of a promotion.] We were new to Tempur-Pedic, I mistakenly thought our Temper-symphony pillows would be kings, the weren't (definitely love them though!) I ended up ordering the Temper-Cloud adjustable so that we would have king size pillows. Wasn't a big fan of the irregular feel of the filling material compared to the Temper-symphony. Granted, you can remove material to adjust the overall density, but it still doesn't come close to "symphony" pillow; however, "Cloud's" have met and exceeded the need in two other areas we've found important: The first is added support when sitting up, second and what we find really helpful is as a body pillow when lying on our sides :) I almost forgot to mention quality; granted Tempur-pedic products aren't inexpensive, but their quality is really great!

[This review was collected as part of a promotion.] I was a little skeptical about how comfortable an adjustable pillow would be, but now I'm happy we got these pillows to complement our new mattress. The pillow was comfortable to begin with but was a little too thick (from the surface of the mattress) for my needs. By removing and storing some of the Tempur material from the pillow, I was quickly able to customize the pillow to the ideal shape to provide just the right support for my head, neck, and shoulders for a great night's sleep.

[This review was collected as part of a promotion.] Within the past year or so I've had bad luck trying to find a pillow that doesn't leave me waking up with neck pain. I had a Casper pillow that worked for about 6 months, then the neck pain started. Bought this pillow on a whim and I'm thrilled that I did. No neck or shoulder pain and I sleep mostly on my side. Haven't had to remove and of the stuffing to adjust the firmness but that is definitely a cool feature.

[This review was collected as part of a promotion.] I do not love or hate it. Not what I was expecting. In the past we had a temper Pedic pillow the was a solid piece yet fairly flat. That was what I was looking for. This is crumbled pieces if foam. I had to remove some so now I wake up with my head in a hollow.

[This review was collected as part of a promotion.] I have owned several tempur-pedic pillows and this is by far my absolute favorite! I love that I can adjust it to be the perfect height. No more neckaches when I wake up from too thick, too flat, or too firm a pillow. I also put some foam pieces in a peanut shaped pillow case for just the right amount of neck support when I sleep on my back. It's like 2 pillows in 1. I would highly recommend this pillow to anyone and everyone!

[This review was collected as part of a promotion.] This pillow is amazingly cool and comfortable. I combined it with the Temperpedic pillow case and couldn't be any happier. They designed it with comfort and a light and airy feel. We even bought the sheets. It's an amazing setup.