Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,243 ratings2,243 reviews
  1. 5 stars48% (1,085)
  2. 4 stars15% (327)
  3. 3 stars11% (237)
  4. 2 stars9% (193)
  5. 1 star18% (401)
Sort by |
Showing 211-220 of 2,243 reviews
Feb 19, 2024
Reviewer name: Sad Sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Way to soft

[This review was collected as part of a promotion.] Unfortunately I had very high expectations for this pillow and it broke my heart. It was way too soft and I could never get comfortable. Sadly enough can't return or exchange this item so I'm stuck with two expensive pillows that serve no purpose.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 3, 2024
Reviewer name: Imsosleepy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not so adjustable

[This review was collected as part of a promotion.] The pillow was way too soft for my needs. There is no option to buy more stuffing material. I reached out to customer service and they stated that. So I bought 2 queen size pillows and added what I needed to make the pillow perfect for me. Although the pillow now is perfect for me I had to buy 2 kings and 2 queens to do this. The pillows should come stuffed more fuller to allow the adjustability or provide an option to buy more stuffing without having to buy a whole other pillow. As the product sits right now with out these options in place I would not recommend it.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 9, 2023
Reviewer name: Patty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Helped neck pain

[This review was collected as part of a promotion.] I hesitate buying the traditional Tempupedic pillow because it seemed so stiff and friends said you have to "break them in." The fillable style works great for me. I have chronic neck and shoulder pain as well as migraines. I am a side sleeper. This has really helped and I am waking up mostly pain free. So I bought pillows for my husband and son. They like them too! They are side / back sleepers. Seems to work well for anyone!!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 6, 2023
Reviewer name: Side sleepr
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Kept the name / changed the pillow

[This review was collected as part of a promotion.] I bought these pillows that had the same name as the last set of pillows I bought. But they are not the same pillow and my husband cannot sleep on these. He ended up going to the store and found out that the products online are different than in the store. So money wasted on these pillows that I'm not sure what I am going to do with.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jun 5, 2024
Reviewer name: Happy Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No more complaints

[This review was collected as part of a promotion.] I bought this for my daughter who is having lots of hot flashes and Tempur-pedic was having a 2 for 1 sale essentially. I thought a cool pillow might help. She loves it and my son in law said the first night she had it she didn't move once, she slept in the same position all night long!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 22, 2023
Reviewer name: First Name
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality

[This review was collected as part of a promotion.] The pillow arrived with a damaged zipper that would not close. Customer support was very helpful in resolving this. Overall I found this pillow too "tall" to sleep comfortably, my dog loves it though.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 30, 2024
Reviewer name: Better sleep bro
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Awesome

[This review was collected as part of a promotion.] Had trouble getting good restful sleep without awaking multiple times readjusting or rolling around to find a new position to sleep in, then I decided to look into a new pillow as a process of elimination towards improving my sleeping issues. This pillow has literally improved my sleep ten fold, I cannot stress enough how much a high quality pillow can result in better quality sleep and both of these tempura pedic pillows have delivered wonderfully, in hindsight I'd only buy one versus two because the one is actually enough support and comfort for me to sleep happily but with how much my sleep has improved I'm not upset I purchased an extra.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 5, 2024
Reviewer name: Me
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillow

[This review was collected as part of a promotion.] Ordered a pillow and was not satisfied. Tried to send it back and they do not allow returns. The customer service team did work with me and was going to make an exception for me to send it back but the return shipping fee was so high it was not worth it.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 11, 2024
Reviewer name: Andy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Maybe I'm the problem?

[This review was collected as part of a promotion.] I don't know how this gets amazing reviews.... Maybe I'm just over here tossing and turning too much and rolling around like a rotisserie chicken, but these pillows are SLICK! They keep coming out of the pillow cases?????? And flying off the bed??????? I can't. On the times I actually was able to hold onto them and get some sleep I woke up with the worst neck pain. I gave them a chance for 2 weeks and they are just not it, and also not returnable - so that's good

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 4, 2022
Reviewer name: Great mattress, disappointing pillow
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Seemed comfortable at first

[This review was collected as part of a promotion.] I am a side sleeper and have similar adjustable material pillows from another company. Initially, Tempur-cloud was supportive and comfortable but after a week, it feels flat. I tried adjusting the fill but can't seem to get it back to it's initial feel. My other adjustable pillow has held it's shape for 5 years. BTW, We love our Tempur-pedic mattress.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878