[This review was collected as part of a promotion.] I've always used feather pillows. I like to scrunch my pillow for comfort. The Tempur-Pedic is not capable of scrunching. I've removed several handfuls of the inside foam rubber but still extremely uncomfortable. Very unsatisfied. Pillows were donated to homeless.

[This review was collected as part of a promotion.] I enjoy being able to sleep in any position with this pillow. I also like how I can fluff it and squish it in to any shape that's comfortable. There is nothing I dislike about this pillow. It was a great purchase, I'm glad I got two.

[This review was collected as part of a promotion.] I have been a tempurpedic only pillow user for I'm guessing 20 years or so. The original "cloud" pillow was too tall for me, so I cut a hole in the tempur material at the end and adjusted the chopped material to what suited me. So I was super excited when I needed another pillow and they now offered it with a zipper to adjust the filling. Here's where I think there is room for improvement, the current pillow does not have the solid tempur material encasing the chopped up pieced, and I can feel the chopped pieces when I lay my head on it. If they could engineer the pillow the way it used to be with a zipper I think it would be the ultimate pillow.

[This review was collected as part of a promotion.] I absolutely love this pillow!! I never saw myself spending this kind of money on a pillow but when I injured my neck and going from doctor to doctor I figured what could it hurt. This was the best purchase I have ever made.

My experience with this pillow didn't start well - when I ripped the tag off, it ripped a hole in the cover. That's just cosmetic though. The pillow itself works well. I usually have to fluff it first to move some of the full around, but after that, my head gradually sinks into the pillow and feels supported. But it's also soft enough to feel comfortable. The cooling aspect will be out to the test during the summer months!

[This review was collected as part of a promotion.] Ordered a pillow and was not satisfied. Tried to send it back and they do not allow returns. The customer service team did work with me and was going to make an exception for me to send it back but the return shipping fee was so high it was not worth it.

[This review was collected as part of a promotion.] Advertised as an "adjustable" pillow it is so messy to take the inside out and it is so uncomfortable. When I called to see if I could get a refund or exchange they weren't able to do anything for me

[This review was collected as part of a promotion.] I have been looking for a good pillow for a while now. I really like how malable this is to form around your neck and head. I have had other memory foam pillows that were too dense. This one is very soft, while still being supportive. I only wish it was a little bigger, or a king size option.

[This review was collected as part of a promotion.] I bought these pillows as a replacement to some others that I bought. They were not the same and do not hold their shape as the other ones I got. I am not able to return them since they are pillows.

[This review was collected as part of a promotion.] I have been searching for a new pillow for years. This is absolutely the best pillow I have ever tried. I love that the pillow is adjustable and you can fluff the stuffing to exactly how you want it. I love that it has small pieces rather than one large piece of foam. I have suffered with neck pain for years and nothing has helped until I tired this pillow. Within days of sleeping with this pillow, my neck pain decreased significantly. I loved the pillow so much that I bought 2 more!!