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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,243 ratings2,243 reviews
  1. 5 stars48% (1,085)
  2. 4 stars15% (327)
  3. 3 stars11% (237)
  4. 2 stars9% (193)
  5. 1 star18% (401)
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Showing 181-190 of 2,243 reviews
Jun 2, 2023
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

These pillows are a disappointment. They are not significantly different from the basic pillows you can purchase (for a much more reasonable price) in any large department store. And the return policy is terrible; I can't even get a refund for the one I haven't bothered to take out if its box.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 15, 2022
Reviewer name: Bear Loyalty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pillow

[This review was collected as part of a promotion.] I've been trying for months now to find a pillow that's right for me. I wanted something that's firm and provides ample support but at the same time, it needs to be adjustable and comfortable. I tried a number of different brands but did not work. until I decided to give the Tempur cloud Adjustable Pillow a shot and it was the right shot. Excellent Pillow!!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 13, 2022
Reviewer name: Jen
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow gets hard over night.

[This review was collected as part of a promotion.] The first week it was comfortable but the longer I use the pillow the harder it becomes at night. I have fluffed it before going to bed every night and it still becomes hard and gives me a neck ache.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 11, 2023
Reviewer name: New user!
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow is great!

[This review was collected as part of a promotion.] Had to get new pillows from switching to a king size bed. These pillows are able to be adjusted to fit how you want. They feel cool even with the pillow case on them. Very comfortable due to their ability to be shaped the way you need.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 31, 2024
Reviewer name: Happy sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable

[This review was collected as part of a promotion.] I replaced my memory foam pillow if 20 years with this pillow. I love this pillow! It has helped with my neck not being so stiff. The only thing is I wish there was a little more stuffing so I didn't have to readjust the pillow during the night. It can get kind of flat where my head it, so I'll just flip it over.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 12, 2021
Reviewer name: Still hunting for a pillow
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Doesn't support neck

While the concept for this pillow is great, after you sleep on it for the night, your head is firmly dented in to the point that there's not much left between you and the bed. I wake up and either have to fluff the pillow back out, or deal with it. This is the second pillow I've ordered to try and I don't think I'll be ordering anymore off the website because I'm stuck with it and they are not cheap pillows.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 7, 2023
Reviewer name: cw123
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A Very Cool and Comfortable Pillow for Hot Sleepers

[This review was collected as part of a promotion.] This pillow is very comfortable and stays cool throughout the night. The only issue I've found is that it tends to slip out of my pillowcase, but that was easily fixed with a different style of pillowcase.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 30, 2024
Reviewer name: Nova Skies
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not at all what I expected from Tempur-Pedic

[This review was collected as part of a promotion.] I liked the idea that it was adjustable but there's nothing special about this pillow. It doesn't feel plush comfortable and no pressure relief (how they describe it). I called the same day I received it to see if by chance I could get a refund but that was a no.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 26, 2022
Reviewer name: Faithlb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable pillow

[This review was collected as part of a promotion.] So I've had this pillow for over a month now and so I feel satisfied in my review and recommendation for it. When I first got it, it felt strangely cheap. You could feel foam pieces throughout. It was about 4" thick and easily manipulated. I was worried it would bunch up like the cheap poly fill ones, but nope. It has been wonderful. Your head sinks in, just enough, and it does literally cradle you like a cloud. It springs back into shape when you get up. I can scrunch it under my neck area when lying on my side, but by the time I relax, I let the pillow relax and feel comfortable enough to stay in that position to fall asleep. My neck pain is finally easing up. I've been like the princess and the pea, but have finally figured out, it was just bad pillows until now! Haha highly recommend for side or back sleepers.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 10, 2024
Reviewer name: Supportive Side Sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cool but not enough support

[This review was collected as part of a promotion.] Ordered 2 king pillows because I've had good experience with other Tempurpedic products. Unfortunately, these pillows don't do it for me and my wife. We are side sleepers and these aren't supportive enough. Initially laying on the pillow it feels soft, comfortable and supportive. But within minutes my head falls into the foam and feel like I'm almost flat onto the mattress. I thought when the product description said they are adjustable, I could get more foam to fill it more, but after a conversation with customer service I was told no. I'm now shopping for a better alternative from a different brand.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878