Having to take fill out of a pillow, then having to decide how much should be put back in to be comfortable is a stupid idea. Too much work! There should be a way to automatically adjust the height. Also, if someone else in your family wants to use pillow then the whole process has to be repeated. My pillow is still unused as the height is uncomfortable for my neck. Guess I'll have to find a cat or dog who won't mind what it is lying down on.

This pillow is a waste of money, looks like the company just put left over pieces of waste and threw it in a case and called it a pillow Some pieces are even hard, I love tempurpedic products but his pillow was a waste of money . Was very disappointed .

[This review was collected as part of a promotion.] I love my new pillows. I normally have to go to the chiropractor on a regular basis to get an adjustment. After receiving my new pillows I do t go for an adjustment any more and my neck feels great!

The pillows look nothing like the picture here. The pillow is extremely uncomfortable. The contours are edge with the memory foam pieces in the pillow. The pillow ends up being too high in height and is not plush enough to compress with the weight of the head. All in all a terrible pillow. Even the pillow cover is cheap and rough. I would urge tempurpedic to take it off their shelves and even return peoples money. This is a terrible product.

The quality of the fill is severely lacking and it feels like Tempur-Pedic has taken some unfortunate shortcuts with this product. The majority of the pillow is filled with their "pressure-relief" foam which is cheap, low-density and low-quality foam. It does not provide that memory foam feeling/cushion/support you'd expect from this pillow. The two other premium foams that are meant to be in the pillow ("plush comfort" blue foam and "premium support" high density foam) are BARELY present in the fill. They've basically sprinkled in a tiny bit of the good stuff and have filled the majority of the pillow with the low quality stuff. Doesn't match up whatsoever with how they've described the product online or what I'd expect from this premium brand. The only pros of this pillow design are that the pillowcase is removable for easy washing and the fill volume is adjustable (you can remove fill if the pillow is too high for you). Otherwise, I feel like I've been ripped off. I did reach out to customer service to request more of the foam material that was lacking in my pillow but they literally just sent me more of the low-quality foam I already had. Not sure what the point of that was. Super disappointed.

I love that you can adjust the pillow to what you need. I ended up taking about half out because I need a flatter pillow but even with that, it still offers enough neck support sleeping on the side. I've had a hard time finding a pillow recently that would help my neck pain. Even a higher dollar tempurpedic pillow didn't work as well as this one.

I previously had the Standard size of this pillow and it was great. Stabilizing and prevented neck pain, but soft enough to still be comfortable. Unfortunately the King size seems like an entirely different pillow. It's very hard and has no give to it, even after removing the filling.

Just got these and they're awful - one big lump after another in the texture makes you feel like it's just clumps of foam. And there's not even enough in there to fully fill up the pillow so it's not anywhere near supportive. It was losing fluff out the seams when I took it out of the box and of course their refusal to accept returns means even though I view it as a defective product for leaking fluff at purchase (can't fathom it wouldn't therefore leak more over time if actually used), I'm stuck with them. Highly disappointed with this product's lack of quality and would absolutely not recommend.

[This review was collected as part of a promotion.] I'm a side/stomach sleeper that stopped sleeping with a pillow over 20 years ago because I had a hard time finding a pillow that didn't leave me with neck cramps. I happened to be browsing this site for a second mattress and found this! Being able to remove enough filling to create a perfect pillow is fantastic. I agree with another reviewer that it's not the coolest pillow and only that took a bit to get used to it. Very worth the money and I'll definitely purchase again.

I've owned many TP products in the past but this one is terrible. It's the scraps from the mattresses.I'm sure of it. It's noisy lumpy and more firm(but in a bad way) than soft. Bought three for gifts but I'm too embarrassed to give them out . They are terrible. I own their other pillow and it's much better.This is subpar and should be priced at$10 per pillow.