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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
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Showing 1,801-1,810 of 2,135 reviews
Jul 2, 2024
Back saver
5 out of 5 stars review

amazing

this isnt my first purchase I purchased the king cloud pillow many years ago and loved them then I purchased a king size bed half sterns and foster half tempurpedic called the Hepburn Lux,Words cant describe how this mattress saved my back was expensive but worth every penny an absolutly great mattress so i got the Tempur-cloud adjustable pillow king size without hesitation.this company knows how to care for the quality of sleep 100%.Thank you Tempur pedic for making class AAA products for the people out there who have put their bodies to the test Gerard Perna New Jersey

Review from tempurpedic.com
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Nov 24, 2021
IR
1 out of 5 stars review

Disappointing and a waste of money

If I read the full description I would not have ordered these. Instead of a solid one piece tempurpedic pillow, this is filled with tempurpedic fluff. Very uncomfortable even after we opened it up and emptied half of it out. I really can't understand why anyone would want this. Certainly doesn't feel like anything tempurpedic would make. It looks like I ordered the wrong kind and unfortunately can't return -- my loss!

Review from tempurpedic.com
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Dec 1, 2023
Not A Happy Customer
1 out of 5 stars review

Not as described

I ordered the adjustable cloud pillow in medium/soft. It is extremely hard. After removing some of the stuffing, it doesn't necessarily make it more soft, the pillow just becomes more giving for your head to sink. After a few hours of sleeping, I found that my head had sunk all the way to the bed and there was no support whatsoever. I stupidly didn't check the return policy because I saw the 90-day free trial (so I just assumed that was for everything) and lo and behold, you cannot return/exchange pillows. So, I won't be trying out their other pillows. Overall, not worth the money and keep in mind that you cannot return or exchange. Very disappointed.

Review from tempurpedic.com
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Nov 12, 2021
Buckeddy
5 out of 5 stars review

Great Adjustable Pillow!!

Love the fact that you can easily take filling out of this pillow! I like a low profile pillow and I like memory foam, you can make this pillow as thick as you wan it. It comes very full sized, but you can make it smaller ( thinner) by just pulling out some stuffing.. Awesome idea by Tempurpedic!,

Review from tempurpedic.com
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Dec 15, 2023
Disappointed
1 out of 5 stars review

Utter garbage compared to past memory foam tempur pillows

Wanted to replace a 10 year old tempur pedic memory foam pillow, this seemed like it would be the closet option since the one I had is no longer available... Not even close, price may have come down a bit since the original purchase years ago, and with that though quality has plummeted as well, sad... Feels like a cheep pillow you can pick up at any big box retailer and not the nice semi-firm spongy memory foam that it used to be.

Review from tempurpedic.com
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Apr 3, 2023
Disappointed
1 out of 5 stars review

Cooling feature

Very disappointed in this pillow. We purchased two of these and paid extra for cooling feature. Nothing cool about it (except for the first few minutes)! We tried it for a week with and without pillowcase neither of which made a difference. Had to go back to our old pillows. Money wasted. Now I have to wait to find pillows that do cool. I was so hoping these would work.

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Apr 24, 2023
valerie
1 out of 5 stars review

Quality was not same

I bought these pillows BOGO. Two pillows are not in the same condition. One is firm enough, but the other one is loose and flat. I wanted to exchange the good-condition pillow which is firm enough to use, but they didn't accept it and even if I return it, I should pay the return fee($18.00) I'll never buy it again here.

Review from tempurpedic.com
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Aug 18, 2022
Feeling ripped off
1 out of 5 stars review

Feeling ripped off

The quality of the fill is severely lacking and it feels like Tempur-Pedic has taken some unfortunate shortcuts with this product. The majority of the pillow is filled with their "pressure-relief" foam which is cheap, low-density and low-quality foam. It does not provide that memory foam feeling/cushion/support you'd expect from this pillow. The two other premium foams that are meant to be in the pillow ("plush comfort" blue foam and "premium support" high density foam) are BARELY present in the fill. They've basically sprinkled in a tiny bit of the good stuff and have filled the majority of the pillow with the low quality stuff. Doesn't match up whatsoever with how they've described the product online or what I'd expect from this premium brand. The only pros of this pillow design are that the pillowcase is removable for easy washing and the fill volume is adjustable (you can remove fill if the pillow is too high for you). Otherwise, I feel like I've been ripped off. I did reach out to customer service to request more of the foam material that was lacking in my pillow but they literally just sent me more of the low-quality foam I already had. Not sure what the point of that was. Super disappointed.

Review from tempurpedic.com
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Oct 29, 2021
JPH
5 out of 5 stars review

Surprisingly Comfortable

[This review was collected as part of a promotion.] At first glance, this pillow looks like it might feel "lumpy". When you put your head on it, however, all the little foam bits "align" and create a wonderful, breathable support and a great night's sleep. I took a little foam out of the one for my head and left everything in the one that I wrap my arms around. It's perfect, but I'm keeping those extra foam pieces for down the road! No kidding here: after years of subtle neck pain that I thought I'd just have to live with, after the second night on these pillows, it's been gone ever since!

Review from tempurpedic.com
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Jan 14, 2023
Tiny Pillows
4 out of 5 stars review

What happened to the rest of this pillow?

We really like the Cloud Pillows. But why are they so small? These pillows are several inches shorter than any other king size pillow. They slide around in the Tempurpedic pillow cases with room to spare. The cases are at least 6 to 8 inches longer and 3 to 4 inches wider than the pillows. These pillows really don't look pretty on our Tempurpedic split king bed. If you don't mind the small size these pillows are super comfortable.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878