I purchased this pillow in hopes of a better night sleep. Unfortunately it does not feel cool, at all, and even worse it feels like sleeping on rocks with the little pieces of foam inside. I tried taking some out, putting some back in, moving the foam around and it still is uncomfortable. I called to see what my options were and was told there is a no refund policy so now I'm stuck with new pillows that will sit like rocks in the closet :(. They are the only company that has a NO REFUND return policy. Horrible for $100+ pillows.

[This review was collected as part of a promotion.] This pillow is really comfortable. I am a side sleeper and love that I can bunch it up in all the right places to make it more comfy. I recommended this pillow to my sister, who bought one as well and loves it. Definitely worth the money.

The adjustable pillow doesn't have that classic slow adjustable movement that characterizes all other foam products. I feel the little pieces of the fill and it bothers me. I don't like that it doesn't seem like a uniform base. I also thought it was too high to begin with so I took about half of the fill to adjust to my preference but even still I find it too firm. In general, i would say this is more firm than expected. If I could return it or exchange it, i would.

[This review was collected as part of a promotion.] This is by far the best pillow I have ever had. Every other pillow I have ever owned may have started out okay but soon was a nightmare for my neck. With this pillow I have only had sweet dreams. Thank you Temper-Pedic!!

[This review was collected as part of a promotion.] I bought two Tempur-cloud Adjustable Pillows and I have to say I was surprised by the comfort they are providing when using as a all around support pillow. I use it for every day activities like reading, watching tv etc. Since I am a side sleeper I don't use it for sleeping, I have another tempur pillow for that, but it might actually work as well, just haven't tried it yet.

Great pillow! I have owned way too many pillows in my lifetime & have never been able to find the pillow that is just right until now. I decided to try the bogo, left one as is & took some filling out of the other. Slept night one with the full fill & it was a great. Night two was with the pillow that I had taken some fill out of so it was not as firm, which I found even better! It is nice to be able to adjust a pillow to how it works for you. Another plus is it is a cooler feeling pillow for a great price. It would be nice to have a king size option!

We bought pillows 15 years ago with the purchased our Tempur-pedic mattress. LOVE THEM BOTH. We got a topper for the mattress and it still feels great! We do not wake up with sore backs or necks using our Tempur-pedic pillows and mattress. We purchased a new Tempur-Cloud Adjustable Pillow and my husband likes it better than the previous one. It's firm enough to keep his head elevated and comfortable enough to maintain a comfortable position for his neck all night long. We travel often to visit family and friends and sleep on "other" good mattress' but they do not compare to our Tempur-pedic; after a few days our backs ache and we can't wait to get home! Only wish the mattress was less costly so we could afford to purchase another one.

[This review was collected as part of a promotion.] The pillow was great the first night, but by the second, it had flattened and no longer gave the support my husband was looking for. I would never buy, or recommend, this pillow, and without being able to return it, not only has my husband lost his sleep, but also precious cash.

This is an otherwise comfortable and very adjustable pillow; however, it is so hot that I can't stand it! Both my wife and I are used to sleeping on Tempur's old Cloud memory foam pillow and liked them, but they have worn out after many years. We have both found this new pillow to be so much hotter - it's not a moisture problem but rather just a heat problem. I wish the company would offer a money back guarantee like they do on their mattresses, but unfortunately no. Wishing I had my money back...

Purchased this pillow thinking it would be softer given the fill, but I wish I had gone with the softer pillow option. It's much too firm and I wake up with neck pain. It's unfortunate that you can't return as I would return and exchange for the softer version.