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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,254 ratings2,254 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (407)
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Showing 1,781-1,790 of 2,254 reviews
Dec 2, 2021
Reviewer name: Lost of respect for Tempur-pedia product
1 out of 5 stars
1 out of 5 stars review

Worst Pillow ever

If you are not someone who is tall, big shoulders and has a head that weighs alot - DO NOT BUY THIS PILLOW! And further even with some of the stuffing out of it the pillow is worst then those cheap stuffed pillows from some cheap store. AND while one can return a mattress!! after being slept on - pillows cannot be returned!! Tempur-pedia just lost all my respect.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 14, 2023
Reviewer name: Sleeping and Waking up Better
5 out of 5 stars
5 out of 5 stars review

For all sleep positions

I was waking up sore every morning until I tried this pillow! I move to different positions in my sleep and this pillow accommodates them all. I didn't need to remove any of the filling. My only complaint is it is narrower than my king sized pillow case and my case is sliding around it. I just need to get a pillow case that hold it in.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 16, 2021
Reviewer name: Rough Sleep
2 out of 5 stars
2 out of 5 stars review

Terrible Downgrade

My fiancé and I relocated and did not bring our original tempurpedic pillows. I figured I would give these a shot because of the price point, but they're awful. I should have gone for their pricier version which are completely worth the money. This was such a waste they feel like cheap stuffing and you can't return or exchange. I am definitely regretting this purchase.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 28, 2023
Reviewer name: Rough Sleep
2 out of 5 stars
2 out of 5 stars review

Extremely Firm and Large

Product is very very firm with almost no give. The height of the pillow is extremely high which makes it difficult for side sleepers. It is adjustable but no container or bag is provided to hold the filling you pull out. Feels like they may have shredded obsolete mattresses to create them. More to follow on my comfort level now that I have removed some height. We will see if I keep this on my bed or move it to the guest room.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 29, 2021
Reviewer name: Sweet Dreams
5 out of 5 stars
5 out of 5 stars review

Quality and comfort

[This review was collected as part of a promotion.] This is by far the best pillow I have ever had. Every other pillow I have ever owned may have started out okay but soon was a nightmare for my neck. With this pillow I have only had sweet dreams. Thank you Temper-Pedic!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 12, 2021
Reviewer name: Jonesacca
4 out of 5 stars
4 out of 5 stars review

Not my favorite pillow

[This review was collected as part of a promotion.] I have loved the Temperpedic pillow that came with our bed years ago and was hoping to replace it, but this is not 'my pillow'. I've tried to remove and add extra padding, but have not been able to find a sweet spot that satisfies me. After multiple nights waking up with an aching neck, I have given up on this pillow for now and gone back to my old one. Makes me sad.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 18, 2021
Reviewer name: Slate
5 out of 5 stars
5 out of 5 stars review

It's a keeper

When I received my pillows, I wasn't sure I had made a good choice. HOWEVER, I was really happy after sleeping on them that night. I have an much older Symphony pillow and it is really firm and I thought that is what I needed. Turns out I was wrong. The new pillows are much better and I sleep sounder, and much more relaxed when I wake up. I just hope they continue to amaze me as they get older.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 18, 2023
Reviewer name: Cristina
1 out of 5 stars
1 out of 5 stars review

Don't buy

Be smarter than me and note that these pillows are not returnable. They are horribly lumpy, the "king" size isn't a true king, it's way smaller than a standard king and looks ridiculous in our king pillow cases. I hate these, I should have just thrown my money in the trash and saved myself the hassle.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 18, 2022
Reviewer name: Feeling ripped off
1 out of 5 stars
1 out of 5 stars review

Feeling ripped off

The quality of the fill is severely lacking and it feels like Tempur-Pedic has taken some unfortunate shortcuts with this product. The majority of the pillow is filled with their "pressure-relief" foam which is cheap, low-density and low-quality foam. It does not provide that memory foam feeling/cushion/support you'd expect from this pillow. The two other premium foams that are meant to be in the pillow ("plush comfort" blue foam and "premium support" high density foam) are BARELY present in the fill. They've basically sprinkled in a tiny bit of the good stuff and have filled the majority of the pillow with the low quality stuff. Doesn't match up whatsoever with how they've described the product online or what I'd expect from this premium brand. The only pros of this pillow design are that the pillowcase is removable for easy washing and the fill volume is adjustable (you can remove fill if the pillow is too high for you). Otherwise, I feel like I've been ripped off. I did reach out to customer service to request more of the foam material that was lacking in my pillow but they literally just sent me more of the low-quality foam I already had. Not sure what the point of that was. Super disappointed.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 2, 2024
Reviewer name: Back saver
5 out of 5 stars
5 out of 5 stars review

amazing

this isnt my first purchase I purchased the king cloud pillow many years ago and loved them then I purchased a king size bed half sterns and foster half tempurpedic called the Hepburn Lux,Words cant describe how this mattress saved my back was expensive but worth every penny an absolutly great mattress so i got the Tempur-cloud adjustable pillow king size without hesitation.this company knows how to care for the quality of sleep 100%.Thank you Tempur pedic for making class AAA products for the people out there who have put their bodies to the test Gerard Perna New Jersey

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878