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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,254 ratings2,254 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (407)
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Showing 1,771-1,780 of 2,254 reviews
Nov 12, 2021
Reviewer name: Peaceful Zzz's
5 out of 5 stars
5 out of 5 stars review

Best Pillow Ever!!!

[This review was collected as part of a promotion.] Bought a pair, his & hers. We're both very particular regarding pillow choices & comfort. By far, the best we've ever had & not getting any others! I prefer more soft, easily able to remove extra filler & adjust to my liking. He prefers med/firm, only needed to remove a small amount. Perfect for him! Texture & quality are excellent & work well with our sheet set. No more tossing, turning, adjusting! Perfect comfort the moment your head hits this pillow, lasting all night long! Thanks!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 12, 2021
Reviewer name: SleepyO
4 out of 5 stars
4 out of 5 stars review

Pretty comfy pillow

[This review was collected as part of a promotion.] This pillow is a big different than other tempur pedic pillows. I'd say it's a little more sturdy and has more support. I do wish there was more of that memory foam but I understand that for the price, you're getting a solid pillow from the brand.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 18, 2023
Reviewer name: Nas
5 out of 5 stars
5 out of 5 stars review

Wonderful

I love that you can adjust the pillow to what you need. I ended up taking about half out because I need a flatter pillow but even with that, it still offers enough neck support sleeping on the side. I've had a hard time finding a pillow recently that would help my neck pain. Even a higher dollar tempurpedic pillow didn't work as well as this one.

Review from tempurpedic.com
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Dec 1, 2023
Reviewer name: Not A Happy Customer
1 out of 5 stars
1 out of 5 stars review

Not as described

I ordered the adjustable cloud pillow in medium/soft. It is extremely hard. After removing some of the stuffing, it doesn't necessarily make it more soft, the pillow just becomes more giving for your head to sink. After a few hours of sleeping, I found that my head had sunk all the way to the bed and there was no support whatsoever. I stupidly didn't check the return policy because I saw the 90-day free trial (so I just assumed that was for everything) and lo and behold, you cannot return/exchange pillows. So, I won't be trying out their other pillows. Overall, not worth the money and keep in mind that you cannot return or exchange. Very disappointed.

Review from tempurpedic.com
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Sep 12, 2023
Reviewer name: Disappointed Customer
1 out of 5 stars
1 out of 5 stars review

Dense and Uncomfortable

Unfortunately, I am not happy with my purchase and not using the pillows. They are physically heavy, dense, and are uncomfortable to lie on, even with removing some of the material. Really disappointed as I know Tempur-Pedic has a great reputation and I was initially excited to receive them. But I failed to review the return policy before buying, which is a lesson learned as they are not returnable.

Review from tempurpedic.com
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Jan 2, 2023
Reviewer name: NeckHurts
1 out of 5 stars
1 out of 5 stars review

FLAT

First night and this pillow goes completely flat as a pancake and continues to each night after. Me thinking man this is a Tempurpedic it has to get better. It did not. Also pillows are not returnable due to personal nature, but their beds are returnable. Hope they show this comment so others are prepared unlike I was.

Review from tempurpedic.com
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Oct 29, 2021
Reviewer name: Sleeping like a baby
5 out of 5 stars
5 out of 5 stars review

Great Value for What You Pay

[This review was collected as part of a promotion.] I was hesitant to go for the more expensive pillows just because of the price levels and not having tried them before, so I decided to go with the TEMPUR-Cloud Adjustable Pillow. This pillow has been even better than I expected, and it is certainly worth the price!

Review from tempurpedic.com
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Sep 18, 2021
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Wasted money

This pillow is a waste of money, looks like the company just put left over pieces of waste and threw it in a case and called it a pillow Some pieces are even hard, I love tempurpedic products but his pillow was a waste of money . Was very disappointed .

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Feb 20, 2024
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Quality and uncomfortable pillows

I purchased the TEMPUR-Cloud adjustable pillow bundle (2 pillows), and these are by far the worst pillows I have ever used. The smell is unbearable, I can feel each individual piece in the pillows, they don't hold their shape, and they compress down into a hard, solid mass. I wake up with neck pain and a headache every day.

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Oct 29, 2021
Reviewer name: Comfy sleeper!
4 out of 5 stars
4 out of 5 stars review

Pleasantly surprising comfort!

[This review was collected as part of a promotion.] I bought two Tempur-cloud Adjustable Pillows and I have to say I was surprised by the comfort they are providing when using as a all around support pillow. I use it for every day activities like reading, watching tv etc. Since I am a side sleeper I don't use it for sleeping, I have another tempur pillow for that, but it might actually work as well, just haven't tried it yet.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878