I have loved every single temper pillow I have bought from the soft and lofty to the newish tp cloud. And have purchased five in between. However this pillow has no form or support. When I tried to adjust the foam after storing it in its box because no one could use, some of the foam are rock hard pieces (literally like freeze dried foam that you can even squish at all) and others are COVERED IN MOLD

I have had the pillow for about a month. I like the softness feel and it feels like it would cradle my head but it does not. It has a 90 day return so I will keep trying the pillow but it is not cradling my head and it actually makes my head slip off of it because the pillow is stiff. Also, I have not felt the cooling at all which I was looking forward to because I am in menopause right now. I will see if the pillow loosens up but it is not working for this mostly side sleeper.

[This review was collected as part of a promotion.] We have ordered many types of TempurPedic pillows over the years. This was by far the best! It was wonderful to be able to take the stuffing out and adjust it however each of us needed. I highly recommend!

[This review was collected as part of a promotion.] The tempur-cloud pillow is awesome. I am finally able to get a good position for my neck and the pillow gives when needed. I am getting great sleep now. A pillow is super important, you use it daily and it needs to be comfortable and supportive. I would recommend this pillow!

This pillow is made up of a bunch of small pieces of foam that are not connected. I found it to be incredibly uncomfortable and way over priced for what it's made of. We also got the symphony pillows and those were amazing. I wish I had not bought the adjustable cooling pillows at all though.

[This review was collected as part of a promotion.] I purchased the pillow 2 pack to help me, a side sleeper, get a better night's sleep. I loved that I could adjust the fill easily, and I did. I might need to give it more time. However, I gave the second pillow to my sister-in-law and she loved it from the first minute. (She also removed some fill.)

[This review was collected as part of a promotion.] I have loved the Temperpedic pillow that came with our bed years ago and was hoping to replace it, but this is not 'my pillow'. I've tried to remove and add extra padding, but have not been able to find a sweet spot that satisfies me. After multiple nights waking up with an aching neck, I have given up on this pillow for now and gone back to my old one. Makes me sad.

When I received my pillows, I wasn't sure I had made a good choice. HOWEVER, I was really happy after sleeping on them that night. I have an much older Symphony pillow and it is really firm and I thought that is what I needed. Turns out I was wrong. The new pillows are much better and I sleep sounder, and much more relaxed when I wake up. I just hope they continue to amaze me as they get older.

I'm usually a feather pillow gal and mine were getting quite old and flat. I tried this one due to the adjustability feature. I love it, I wake up with no neck pain. I like that they give you extra fill if you want it firmer or you can take some out. I've never been a fan of memory foam pillows but the pieces with these is where its at.

[This review was collected as part of a promotion.] The pillow feels very comfortable but when I unpacked the chemical smell was very strong. Despite putting it out in the sun and airing it for several days it still smells. I'm not comfortable in using it as anything but a decorative pillow right now.