This pillow is a waste of money, looks like the company just put left over pieces of waste and threw it in a case and called it a pillow Some pieces are even hard, I love tempurpedic products but his pillow was a waste of money . Was very disappointed .

I bought these after a great experience with other Tempur-pedic pillows. This pillow is very uncomfortable, and it gives both me and my partner neck pains. I have tried both removing and adding fill to no avail. The fill also moves around so there is not much support under your head. Not worth the money. We don't use the pillows. 2 stars because I do love the cooling cover.

The adjustable pillow is a great idea but executed poorly. Can the order come with a separate bag to store the excess foam fill that I do not use? It is extremely messy and you must take great care to avoid spilling too much while testing the pillow with different amounts of the foam fill.

I was so excited to order these pillows and when they arrived I was immediately disappointed. Cheap, lackluster, uncomfortable and non returnable. I even called to let them know I wanted to place an exchange order for different, better quality pillows and they said no. Don't waste your money on these pillows. Trust me. I have ones from Casper and they are SO much better.

[This review was collected as part of a promotion.] The tempur-cloud pillow is awesome. I am finally able to get a good position for my neck and the pillow gives when needed. I am getting great sleep now. A pillow is super important, you use it daily and it needs to be comfortable and supportive. I would recommend this pillow!

It's a horrid product. Once you take out the extra foam to adjust the size the pillow becomes uneven and lumpy. The remaining foam all goes to one end of the pillow, as now there is too much space inside. The adjustable factor DOES NOT WORK. Its unfortunate that this pillow is non-refundable.

[This review was collected as part of a promotion.] I purchased the pillow 2 pack to help me, a side sleeper, get a better night's sleep. I loved that I could adjust the fill easily, and I did. I might need to give it more time. However, I gave the second pillow to my sister-in-law and she loved it from the first minute. (She also removed some fill.)

I thought this pillow would be great, but it's not. It's lumpy and doesn't seem to have the quality of most Tempur-Pedic products. After adjusting the fill to my liking and trying it out, I noticed that after a short time of laying in a certain position, my head and neck wouldn't feel at all supported. I repositioned it over and over again that night, but in the end, I had an awful sleep and woke with neck pain and a headache. What a disappointing waste of money.

I bought the Tempur Cloud Adjustable to replace a Tempur Cloud I had just purchased. The Cloud fell short of my hopes that it would be like my longtime love, my Tempur Cloud Soft and Conforming. Given that the Adjustable is a little thicker than the Cloud, I thought it might be a better choice. I'm nto a big fan of the shredded material. It gets everywhere if you attempt to adjust the loft of the pillow. And, call me crazy, but I swear I can feel the clumps when I put my head on the pillow. As for the cooling technology? Nah - I don't notice it at all. My pillow still gets warm. Tempur Pedic, please, please bring back the wonderful Soft and Conforming!

I had no idea that this pillow would make such a difference. I bought two for my partner and then tried one of them, and this one will remain mine! I used to scrunch up an old feather pillow, and this is so much better. I'm getting a better night's sleep because of it! Thanks, Tempurpedic.