Purchased this pillow thinking it would be softer given the fill, but I wish I had gone with the softer pillow option. It's much too firm and I wake up with neck pain. It's unfortunate that you can't return as I would return and exchange for the softer version.

First of all the pillow is a great mix of Tempur material in small pieces that allow you to "mold" your pillow shape to your liking. Both my wife and I removed some Material to get the right size, which was easy to do (and we saved the pieces just in case). Both her and myself are in love with the support we get, and how it feels. The only "but" is for me, that I seem to respond in an allergic way to the chemicals that are still releasing. My wife has none of this. I probably need to ventilate this pillow for a few weeks or months I think, I may even spread out the contents to accelerate the process. A hypoallergenic pillow case helps some. I know this will be a temporary nature, and it will deserve all of the five stars.

[This review was collected as part of a promotion.] Title says it all. I've struggled to find a pillow that works for me, traditional pillows and memory foam pillows both have their disadvantages. The TEMPUR-Cloud is perfect blend of both. You get the unrivaled comfort and support of memory foam while also getting the flexibility and adaptability of a traditional pillow. I recommend these unconditionally!

I bought these after a great experience with other Tempur-pedic pillows. This pillow is very uncomfortable, and it gives both me and my partner neck pains. I have tried both removing and adding fill to no avail. The fill also moves around so there is not much support under your head. Not worth the money. We don't use the pillows. 2 stars because I do love the cooling cover.

I should give one star if possible. This pillow comes with strong chemical smell which doesn't go away for days. I can't sleep on a pillow which has strong smell since it worries me. I also feel nauseous after trying it for a few hours. I contacted customer support for the concerns and i was told their pillow is absolutely normal with smell. Bad experience.

[This review was collected as part of a promotion.] We have ordered many types of TempurPedic pillows over the years. This was by far the best! It was wonderful to be able to take the stuffing out and adjust it however each of us needed. I highly recommend!

[This review was collected as part of a promotion.] I ordered two of tempur-pedics memory foam pillows. They arrived very quickly! However, when I unboxed them the pillows had an awful smell. I tried to let them air dry for a few days, which didn't work. I ended up talking the zippered cover off and washing them.

This pillow is made up of a bunch of small pieces of foam that are not connected. I found it to be incredibly uncomfortable and way over priced for what it's made of. We also got the symphony pillows and those were amazing. I wish I had not bought the adjustable cooling pillows at all though.

I have loved every single temper pillow I have bought from the soft and lofty to the newish tp cloud. And have purchased five in between. However this pillow has no form or support. When I tried to adjust the foam after storing it in its box because no one could use, some of the foam are rock hard pieces (literally like freeze dried foam that you can even squish at all) and others are COVERED IN MOLD

[This review was collected as part of a promotion.] I love the quality and feel of this pillow that I'm now also inclined to upgrade from this pillow to another Tempur-Pedic offers. My next investment unless I'm lucky winner is getting the mattress omg comfortable as oooo weeeee!!!! Toby H