[This review was collected as part of a promotion.] I purchased the pillow 2 pack to help me, a side sleeper, get a better night's sleep. I loved that I could adjust the fill easily, and I did. I might need to give it more time. However, I gave the second pillow to my sister-in-law and she loved it from the first minute. (She also removed some fill.)

Great pillow! I have owned way too many pillows in my lifetime & have never been able to find the pillow that is just right until now. I decided to try the bogo, left one as is & took some filling out of the other. Slept night one with the full fill & it was a great. Night two was with the pillow that I had taken some fill out of so it was not as firm, which I found even better! It is nice to be able to adjust a pillow to how it works for you. Another plus is it is a cooler feeling pillow for a great price. It would be nice to have a king size option!

[This review was collected as part of a promotion.] Your search for the perfect pillow is over! Once again, Tempur-Pedic has demonstrated design excellence by creating a customizable pillow that meets every individual's unique sleeping needs. The Tempur-Cloud Adjustable Pillow allows you to adjust the pillow's loft or height to accommodate your sleeping style. Simply remove some of the pillow's filling to create a lower sleeping profile that creates a perfect neck/spine alignment. This design is particularly helpful if you have neck or back pain or sleep with your head elevated.

As a person with cervical spinal surgery hardware, I have fought pillows for years. Since we love our Tempur-pedic mattress (our second), I was thrilled to hear about Tempur-pedic's adjustable pillow. The support is amazing and my neck has never been happier!

Worst pillow I have ever bought! It's lumpy, and taking out the "stuffing" to adjust softness is a pain. The pillow is just filled with cut up foam that goes everywhere! Also have the cooling cover and that is junk too. Does not cool at all with a pillow case over the pillow. Worst purchase ever and waste of money.

[This review was collected as part of a promotion.] I was excited to receive these pillows as my old ones were not very supportive and I often had neck pain. While these new ones are super comfortable as soon as I opened them there was a terrible off-gassing/chemical smell. I let them sit out - uncovered for over a week and they still smelled terrible. It's now been 3 weeks and I can't sleep on them as the Oder permeates through both the pillow cover and the pillow case !

Purchased 2 TEMPUR-Cloud® Adjustable + Cooling Pillows with my new mattress and base. Love the mattress but hate the pillows. The pillows are like sleeping on sandbags. Unfortunately the pillows are not returnables I am stuck with them. I would advise not purchasing pillows from Tempur Pedic unless you have tried them first at a store. BIG mistake buying online without trying first. Lesson learned!

No returns and pushed to file a claim, so we will see. Customer service did nothing to help. I recommend their other pillow but this one is cheaply made with scrap foam. I own a mattress, sheets, and 3 pillows from Tempura-Pedic and would hope they would do something to compensate.

I bought mine when it was buy one get one free. At first it was kind of hard. Tried it, didn't like it. I then took out some filling and much better. Comes with a cover that you can remove to wash. I fluff mine up daily and good to go. I'm happy with these pillows they good great with my new Tempurpedic mattress.

My pillow is splitting at the seams. I have attempted via the online portal of Tempur Pedic to submit the information, and have not heard back. So now i have to do it a second time. In additon, i bought the item online, and they are asking for all this information to be added to a support claim, when they have every ounce of the information using the Order Number. Very frustraing customer support, when they claim they are #1. Hate to see what #2 is like.